I wrote to support, but they ignore me! What kind of deception?
Thread starter StevenTheRadiant Start date 11/10/2023 05:21:36 am
Hi all!!! I want to leave a complaint about Frank Casino ! I've been playing at this casino for over a year now and everything has always been great. But the other day I won a big sum of $3210! But my delight quickly turned to disappointment. I submitted a withdrawal request on the 25th and was promised that the money would arrive within 3 days. But 10 days have passed and I don’t see my money!!! I wrote to support, but they ignore me! What kind of deception?
Hello! We understand your concerns and are ready to help. To begin, please check your login or email that you used when registering with Frank Casino . Also, if you have any evidence or screenshots, please provide them to us. Support team Casinos In Canada
I sent you a message by email. I sent a withdrawal request on the 15th at 14:35 local time! I have all the screenshots to prove my words! I feel cheated! I also added screenshots in messages.
Thanks for the information provided. We will begin an investigation and contact Frank Casino regarding your problem. Please wait. Support team Casinos In Canada
We contacted Frank Casino . They claim that there was a technical problem on their end, which caused a delay in payment. They promise to solve your problem in the next 24 hours. Please let us know if you have any additional questions or concerns. Support team Casinos In Canada
Hope you're right! I'm so upset about all of this! If it weren't for you, I would have already lost hope. Thank you for your help!
More than a day passed and nothing arrived. Can you find out the reason??
And here! Now it is. Thanks for the help! The question is closed.
We are always ready to help! If you have any more questions or problems with online casinos, do not hesitate to contact us. We hope that your problem will be resolved soon. Support team Casinos In Canada
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