I have encountered a serious and extremely unpleasant situation at the online casino 50 Crowns

Start date

409
#3746

Hello, support team. I have encountered a serious and extremely unpleasant situation at the online casino 50 Crowns, which affects not only my financial interests but also issues of fairness and transparency in online gambling. I kindly ask you to carefully consider my request and help resolve the issue at hand.

#3762

Good day! We are ready to assist you. Please describe your problem in more detail. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3769

It all started on February 15th, when I decided to try my luck on the slots at the 50 Crowns casino website. After several hours of gameplay, I managed to win a sum of $280. I was thrilled by this turn of events and immediately decided to request a withdrawal to my e-wallet. However, the next day, my account was blocked without any explanation from the casino administration. I tried to contact the casino support, but my requests remained unanswered for several days.

#3783

Thank you for providing this information. To begin the investigation, we need your login details for the casino and any evidence of interaction with the casino support, such as screenshots of conversations. Please send this information to our private messages. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3788

I have sent the login, screenshots of my correspondence with support, and the withdrawal request, clearly showing the date of my inquiry and the lack of response from the casino.

#3796

Thank you for the additional data. We will immediately commence the investigation of your case and contact the administration of the 50 Crowns casino to clarify the circumstances. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3803

We have conducted negotiations with representatives of the 50 Crowns casino and found that the blocking of your account occurred due to a security system error, which incorrectly identified your activity as suspicious. The casino apologizes for any inconvenience caused and informs you of the unblocking of your account. The withdrawal of funds will be processed within the next 24 hours. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3807

I am grateful to you for the prompt resolution of my issue. I hope that such mistakes will be eliminated in the future so that players can enjoy the game without unnecessary worries. I will keep you updated on the receipt of funds.

#3808

I want to inform you that the funds have been successfully credited to my e-wallet. Thank you once again for your assistance and support!

#3811

Great news! We are always happy to help. If you have any further questions or issues, do not hesitate to contact us. Good luck in your games and stay vigilant! Support Team Casinos In Canada

paid 50 USD
our debt 480 USD

New post