miroslavazirkelbachova

I have to share I just experienced the same issue with this so called casino as few people mentioned already on Trustpilot. I was also kicked out of the chat and the chat window also disappeared . Changed my wifi and surprise, surprise! It worked! But guess what? They did it again as soon as they found out it is me. I was trying to ask them to delete my account and this is their way! Absolutely unacceptable! I requested it at the end by email but seeing their crooked behaviour, I expect being ignored. In any case, this was enough for me to never deposit there again and forget they even exist as I despise such behaviour and will never tolerate it! And non of this was needed, had they responsible gaming tools properly in place. I honestly don't know what they think they will achieve this way long term...

a:2:{s:4:"TEXT";s:294:"They say they offer responsible gaming tools. But if you ask for self exclusion period, they delete your account just out of spite. Ridiculous!