CasiGo Casino Review: Bonuses, RTP and Complaints
CasiGO Casino brings a thrilling and entertaining gambling experience to players in Canada, offering a wide variety of casino games to get their adrenaline pumping and have fun.
Underhanded Policies for No Payouts. I won $400, but CasiGo refuses to let me withdraw due to a difference in my first name. Despite providing various proofs of my identity, they won't pay out. This is a clear attempt to deny me my funds. Stay away from these ripoff artists.
A terrible experience I had a horrendous experience! Avoid this site at all costs. Firstly, I deposited money to play over the weekend, and there was an issue on their end with the platform. They were aware that things were going wrong with their games. My bets were being rejected, and my balance appeared to stay the same. I placed several bets with the status showing as rejected before it finally said "low balance," which confused me. When I refreshed the page, I realized that each bet had been deducted without any payout, and it was marked as "rejected" and "pending." This happened on Saturday night, and on Sunday, my balance was still empty, so I contacted customer service. To make a long story short, it has been nearly a week, and they still have my money. They claim that it is being "dealt with," but there is no way to contact the higher-ups who are supposedly handling the situation. It feels like they have simply stolen my money.
Casino trash. Continual dead spins. won 8 of 50 spins. I can't recall the last time I played one of their games well. Definitely not in the previous $200.6 deposits minimum. You only win once, but you keep trying again. Lesson learned, then. Hopefully
Avoid this site because they will reopen it to tempt you back even after you urge them to close your site. Do not support responsible gaming, and the absurd verification process makes withdrawals very challenging. Don't squander your money on their website because the majority of UK banks won't take the refund because it comes from Russia.
After earning 5000x, or 5000 NZD from a 1 NZD stake, they offered me zero possibilities for withdrawal. I tested it with 800 New Zealand Dollars and uploaded some funds via Skrill to make it available as a withdrawal option. I received the funds to my Skrill an appalling 53 hours later. After trying to withdraw more, I was informed that there were issues processing it on Skrill's end. They then decided to remove it as a withdrawal option, and after utilising Paysafecard and Skrill for deposits, they tried to coerce me into providing my bank account information.
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Today we have got a review of online casino CasiGO. Many players have been asking for RTP in slots, which is what we are going to do today. The casino indicates on a separate page all the slots and the return percentage in them. And it seems like this is an indicator of honesty in front of the players, but, unfortunately, not all the information there corresponds to reality. Moreover, when carefully checking the slots, we found a lot of underestimated indicators. Let's move on to the results of our test:
Booming games RTP
CasiGO provider we checked out was Booming games. In the slots of this company, the RTP was set to the maximum possible.
Dog Squad – RTP 95.6%
Gamblelicious Hold and Win – RTP 95.9%
Golden Strawberries – RTP 95.6%
Power of Olympus – RTP 95.6%
The Jungle Empire – RTP 95.8%
- Treasure Vault – RTP 95.1%
ELK studio RTP
Also, everything was normal in the slots from the ELK studio. Although, despite the fact that CasiGO slots have the highest possible value, their RTP leaves much to be desired.
Ashoka – RTP 94%
Book of Toro - RTP 95%
Dead Mans Gold - RTP 94%
Katmandu X - RTP 95%
Nitropolis 4 - RTP 94%
Phoenix Graveyard - RTP 95%
Pirots - RTP 94%
- Rabbit Royale - RTP 94%
Hacksaw gaming RTP
But when we got to the most popular providers, a typical situation awaited us. For example, in slots from Hacksaw gaming, a low RTP option is installed everywhere and is on average 94%. As you can imagine, it is almost impossible to win them.
Cursed Seas – RTP 94.24% (normal 96.22)
Dork Unit – RTP 94.38% (normal 96.28)
Hand of Anubis – RTP 94.32% (normal 96.24)
Magic Piggy – RTP 94.47% (normal 96.19)
RIP city – RTP 94.27% (normal 96.22)
Rotten – RTP 94.13% (normal 96.27)
Stormforged – RTP 94.28% (normal 96.41)
- Temple of Torment – RTP 94.09% (normal 96.22)
Iron dog RTP
The same applies to slots from Iron dog - most of them with a low return to the player. Below you can find some examples of proven slots in CasiGO:
Boom Time – RTP 96.20%
Boomtime – RTP 94.59% (normal 96)
Eagle strike – RTP 94.39% (normal 96.12)
Forge of the Gods – RTP 94.36 (normal 96)
Grizzly Strike – RTP 94.44%
Megaways Jack - RTP 96.20%
Solar Nova – RTP 94% (normal 96)
- Wolf Strike - RTP 96.11%
Merkur is less popular provider, and therefore, all their slots in CasiGO have a good RTP:
7s deluxe wild fortune play– RTP 94.90%
Blazing star – RTP 96.31%
El Torero – RTP 96.08%
Eye of Horus – RTP 96.31%
Fishin Frenzy – RTP 96.12%
Gold strike bonanza fortune play– RTP 95%
- Magic mirror deluxe – RTP 95.63%
As for the well-known company Microgaming, here, in addition to the fact that some slots have a low RTP, CasiGo also writes on its website that the indicator is maximum in all slots. And this is far from what it looks like cheating players. Below are some examples of verified games:
Adventure Palace HD - RTP 96.1%
Bar bar Black Sheep – RTP 95.32% (normal 96)
Festive Indulgence – RTP 96.1%
Game of Thrones 243 ways – RTP 95.07% (normal 96)
Immortal Romance – RTP 96.86%
Reel Thunder – RTP 96.95%
Tomb Raider – RTP 96.56%
- Wacky Panda – RTP 95.94% (normal 96.50)
With the Netent provider, as well as other popular providers, the situation is similar. Most slots with low RTP:
Busters Bones – RTP 94.04% (normal 96.07)
Cupcakes – RTP 94.01% (normal 96.05)
Funk Master - RTP 96.04%
Gonzo's Quest - RTP 95.97%
Jimi Hendrix Slot - RTP 96.91%
Let it Burn – RTP 94.02% (normal 96)
Narcos – RTP 96.23%
Starburst – RTP 96.09%
- Taco Fury – RTP 94.03% (normal 96.05)
Nolimit City RTP
In Nolimit city, it was difficult to find the maximum possible RTP. In almost all games, it is underestimated by several percent.
Blood and shadow – RTP 94.03% (normal 96.13)
Disturbed – RTP 94.06% (normal 96.1)
Fire In The Hole xBomb – RTP 96.07%
Mental – RTP 94.20% (normal 96.08)
Serial – RTP 94.08% (normal 96.07)
- The Rave – RTP 96.09%
Pragmatic Play RTP
Pragmatic Play presented in CasiGo by far from the best versions of their slots. And absolutely in all slots the return rate is below the maximum.
Big bass bonanza – RTP 95.67% (normal 96.71)
Excalibur Unleashed - RTP 94.01% (normal 96.05)
Gods of Giza – RTP 94.03% (normal 96.01)
Jewel rush – RTP 94.45% (normal 96.47)
Lamp Of Infinity – RTP 94.02% (normal 96.07)
Pirates pub - RTP 94.02% (normal 96.03)
Sticky bees – RTP 94.06% (normal 96.06)
- The Red Queen – RTP 94.05% (normal 96.06)
Push Gaming RTP
In games from Push Gaming, we also do not recommend that you play CasiGO . All of them have a low RTP value.
10 Swords - 94.41% (normal 96.45)
Big Bamboo - 94.08% (normal 96.13)
Fat Banker - 94.45% (normal 96.43)
Giga Jar - 94.45% (normal 96.48)
Jammin Jars 2 - 95.35% (normal 96.40)
Mystery mission to the moon - 94.32% (normal 96.25)
Razor Shark - 96.7%
- Retro Tapes - 94.46% (normal 96.47)
Thunderkick slots are slightly better, but at least half of them have low RTP.
Big Fin Bay - 96.14%
Gods of Rock - 96.05%
Lava Lava - 94.17% (normal 96.14)
Odin's Gamble - 94.05% (normal 96.17)
Pink Elephant 2 Buy Pass - 96.13%
Pyramyth – 96.17%
Rex the Hunt – RTP 94.19% (normal 96.16)
- Triple Christmas Gold – 94.27% (normal 96.12)
Play'n Go RTP
Here comes the Play ' n Go with the high RTP for the first time. But be careful, because some of them come with a lower RTP and CasiGO website is silent about this. So, for example, in the slot Love Joker, the real RTP is 94%, and the site is listed it at 96%. It is very annoying.
Book of dead – RTP 96%
Fire joker – RTP 96%
Legacy of dead – RTP 96%
Legacy of egypt – RTP 96%
Love joker – RTP 94% (normal 96)
Reactoonz 2 - RTP 96%
Rise of olympus - RTP 96%
- Viking runecraft apocalypse – RTP 94%
Can you win at CasiGO?
While slots make up a significant portion of the game selection, players can also enjoy live dealer games where they can interact with real dealers, RNG-based board games, colorful scratch cards, and even a bingo edition, catering to all generations and types of players. The casino boasts a unique design where players first select a category before seeing the featured releases within it. Additionally, all demo games are conveniently categorized under "Free Play," allowing players to test their favorite games before committing real money.
Collaborating with over 100 suppliers, CasiGO offers players the freedom to choose from a range of trusted platforms, ensuring a comfortable gaming experience. Players can indulge in cult classics like Immortal Romance or Gonzo's Quest Megaways, or try their luck on more modern slots such as Slot Birds, Blirix Workshop, or Betty, Boris and Boo.
CasiGO Casino Bonuses
CasiGO Casino provides a range of discounts and offers, including a welcome package, a loyalty club, and a VIP high roller club. Players can refer to the promotions schedule for regular updates, and currently, CasiGO is offering a free trial.
The welcome bonus at CasiGO presents a 100% bonus of up to 1,100 CAD along with 375 free spins that can be utilized on selected online slots.
The promotions schedule at CasiGO features intriguing recommendations every day, ensuring a rewarding experience for gambling enthusiasts. The calendar highlights positive points, bonus spins, cashback, and more, allowing players to easily view and take advantage of the offers.
CasiGO Casino also offers a loyalty program where players can earn points and eventually redeem them for credits or cashback. Active players will find numerous enticing offers to enhance their gaming experience.
Moreover, CasiGO provides no deposit bonuses, allowing players to play and win without making a deposit.
For its most valued players, CasiGO offers a world-class VIP club, known as SaZiGar. Members of this exclusive club receive lucrative rewards and bonuses as a token of appreciation for their loyalty.
Players are encouraged to closely monitor the promotions calendar to ensure they never miss out on any of the fantastic offers available at CasiGO.
With an abundance of great promotions and offers, CasiGO leaves players with practically no chance of disappointment.
CasiGO Casino Payment Methods
CasiGO Casino ensures that all internet gambling enthusiasts in Canada have access to the best payment options for their deposits and withdrawals. Players can conveniently use major credit cards such as MasterCard and Visa, as well as popular web wallets like Skrill and Neteller. Other available payment methods include Interac, bank transfers, and Sofort for European players. CasiGO also supports payments through PayPal and Apple Pay, providing innovative options for players using iPhone and iPad devices. However, it's important to note that CasiGO does not currently accept cryptocurrencies like Bitcoin, which may be a drawback for some players. Nevertheless, the casino is considering adding cryptocurrency options in the future.
To start playing on CasiGO, players need to fund their account with a minimum deposit of ten euros. Deposits can be made through various methods, including bank transfer, MuchBetter, Paysafecard, Visa/Mastercard, Neteller, Skrill, Trustly, Sofort, PayPal, EPS, Klarna, InstaDebit, and Boku. Deposits made using these methods are processed instantly and reflect in the customer's account balance.
For withdrawals, players can choose from options such as Visa/Mastercard, PayPal, Neteller, InstaDebit, Skrill, bank transfer, and more. Withdrawal requests are typically processed within two days, after which players may need to wait for the payment processor to complete the transfer fully. E-wallet transfers usually take up to two days, while bank card transfers may take three working days and bank transfers may take up to eight days.
CasiGO Sports Betting
While CasiGO Casino offers a wide range of casino games, it does not provide sports betting options. However, Canadians have a particular fondness for online betting on ice hockey, as well as other winter sports. Major sports leagues such as MLB (baseball) and NBA (basketball), which feature Canadian teams, also receive significant attention from Canadian bettors. CasiGO Casino primarily focuses on delivering a top-notch casino experience rather than sports betting.
CasiGO Casino Games
CasiGO Casino features a user-friendly and visually appealing website that utilizes the latest technology for games, software, and security measures. The casino has immense potential, especially in the realm of mobile gaming. With new game releases occurring regularly, players can always expect fresh and exciting offerings, with up to three new slots introduced each month. This commitment to continuous innovation allows players to stay up to date with the latest trends and developments in online casino gaming. CasiGO also provides players with comprehensive information to help them make informed decisions about the latest online casino games available in Canada.
Online Slots at CasiGO
Online slots are a popular choice among casino enthusiasts, and CasiGO Casino caters to this demand by offering a wide variety of slot games. The casino regularly runs bonus offers and promotions, including free spins for selected games, allowing players to try out new casino games without risking their own money. From classic cult favorites like Immortal Romance to modern titles such as Gonzo's Quest Megaways, players have a diverse range of slot options to choose from.
Table Games at CasiGO
In addition to slots, CasiGO Casino also offers a selection of table games. These include:
Baccarat: A thrilling and impressive casino game available in various versions.
Blackjack: A sought-after card game enjoyed by players in both online and offline casinos.
Craps: One of the most popular and exciting dice games found in casinos.
Poker: An adrenaline-pumping game that has been enjoyed for centuries.
Scratch Cards: Relatively new to the Canadian casino gaming scene, scratch cards provide instant excitement and the chance to win.
CasiGO Mobile Casino
CasiGO Casino takes pride in its mobile gaming experience, catering to players using Apple, Android, and Windows devices. While there is currently no separate app available, the casino's website is fully optimized for mobile play, allowing players to enjoy their favorite games on the go. The casino is also in the process of developing a dedicated mobile app for iOS players, which will be launched soon.
The CasiGO mobile casino closely mirrors the desktop platform, providing a seamless transition for players. The layout and design are similar, with minor adjustments to optimize the gaming experience on mobile devices. To access the mobile platform, players simply need to open the casino's website in the browser of their iOS or Android device.
Like the desktop version, the mobile casino follows a slightly different categorization for games. To access the demo mode, players need to locate the specific title within the Free Play category, which may require a bit of navigation. However, once players become familiar with the system, they can easily enjoy the games in demo mode or play for real money.
CasiGO Casino Support
CasiGO prioritizes providing excellent customer support to ensure a first-class experience for all players. The customer support team is available 24/7, ready to assist with any inquiries or concerns. Players can reach out to the team via email or live chat at any time, including weekends and holidays.
For prompt assistance, the live chat feature is recommended, as it offers quick response times and comprehensive explanations. Players won't have to wait long for answers and can rely on the knowledgeable support team to address their queries effectively.
We cannot think of any reason why you should steer clear of CasiGO because it appears to be a trustworthy online casino supported by an honourable business. Given that, it still has a long way to go before joining the ranks of the industry's titans. We'll check back later to see if anything has improved and, if so, upgrade our rating.
- Wide variety of slot games
- User-friendly design
- Regular promotions
- Licensed and regulated by reputable authorities
- Limited selection of payment methods
- Lack of a dedicated mobile app
- Categorization of games can be confusing
- Relatively new to the online casino market
125% match bonus up to 500 CAD + 150 bonus spins
75% match bonus up to 200 CAD + 75 bonus spins
50% match bonus up to 200 CAD + 50 bonus spins
200% match bonus up to 200 CAD + 100 bonus spins
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Android, iPad, iPhone, Windows, Mac
BRL, CAD, EUR, GBP
Yes, CasiGO Casino is operated by White Hat Gaming Limited and holds licenses from the UK Gambling Commission and the Malta Gambling Authority. These regulatory bodies ensure that the casino operates in compliance with industry standards and provides a safe and secure gaming environment.
CasiGO Casino offers a wide range of games, including slots, table games, live dealer games, scratch cards, and more. Players can enjoy various themes and gameplay options to suit their preferences.
CasiGO Casino provides 24/7 customer support. You can reach their support team via email or live chat. Live chat is the recommended method for immediate assistance and prompt responses to your queries.
Yes, CasiGO Casino offers a VIP and loyalty program. Players can enjoy exclusive rewards, bonuses, and personalized benefits based on their level of play and loyalty to the casino. The program aims to provide extra value and enhance the overall gaming experience for loyal players.
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