Cleopatra Casino Review: Bonuses, RTP and Complaints

New players are greeted with a generous 100% deposit match welcome bonus, doubling deposits up to an impressive 4,000 CAD. To qualify, a minimum deposit of 10 CAD is required. However, it's important to note that the bonus cash comes with a 35x wagering requirement, which must be fulfilled within 7 days of receiving the bonus. The time limit for meeting the requirement is relatively short compared to industry standards, typically allowing closer to 30 days. During the wagering process, players are limited to a maximum bet of 5 CAD, ensuring fair gameplay.

Cleopatra Casino continues to reward players beyond the initial welcome bonus. Second and third deposits are eligible for a 50% match offer, providing up to 2,000 CAD in bonus cash. The terms and requirements for these offers mirror those of the welcome bonus.

Active players can also take advantage of weekly and daily promotions. From Monday to Thursday, deposits over 10 CAD receive a 20% match offer, granting up to €800 in bonus funds. On weekends, players can enjoy a 30% match offer, providing up to 1,000 CAD in bonuses. Additionally, on Fridays, players receive a package of free spins based on their deposits over the previous week, with the number of spins ranging from 10 to a maximum of 75. The winnings from these free spins are capped at 500 CAD.

Cleopatra Casino boasts an extensive game library featuring over 4,000 titles. The collection includes a wide range of options such as slots, poker, blackjack, roulette, baccarat, cribbage, and various other table games. The games are thoughtfully organized in an easy-to-navigate catalogue, with multiple filtering options available, including type, provider, popularity, features, paylines, themes, and more.

Most virtual titles offer demo versions, allowing players to try them out even without registering an account. This feature provides an opportunity to explore the games and their mechanics before committing real money.

Additionally, Cleopatra Casino offers a live casino section with 117 different lobbies, featuring live dealers for popular games such as roulette, blackjack, sic bo, baccarat, craps, poker, mega ball, and various game shows.

Cleopatra Casino provides players with a diverse range of payment methods for both deposits and withdrawals. To fund your account, you can choose from various options, including Visa, Mastercard, Maestro, Paysafecard, Neteller, Skrill, Rapid Transfer, Sticpay, Neosurf, MuchBetter, Klarna, Interac, Instadebit, iDebit, EcoPayz, Siru Mobile, Yandex, Accentpay, and Bank Transfer. Additionally, the casino accepts Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dogecoin, and Tether through the Coins Paid system. The minimum deposit amount across all methods is €10, with no transaction limit. While most payment methods do not incur fees, it is important to check for any applicable charges, as some options may have a 2.5% fee. Cleopatra Casino supports multiple currencies, including EUR, USD, NOK, CAD, AUD, RUB, CNY, JPY, BTC, LTC, ETH, BCH, DOG, and USDT.

When it comes to withdrawing your winnings, Cleopatra Casino offers several convenient options, such as Visa, Mastercard, Maestro, Neteller, Skrill, Rapid Transfer, Sticpay, Neosurf, MuchBetter, Klarna, EcoPayz, Interac, Instadebit, iDebit, Yandex, and Bank Transfer. Additionally, the same cryptocurrencies available for deposits can be used for withdrawals.

The minimum withdrawal amount is 10 CAD for most services, except for Bank Transfers, which require a minimum withdrawal of 500 CAD. The maximum withdrawal limit, set at 12,000 CAD, applies on a daily and weekly basis, providing generous flexibility for players. Processing times for withdrawals may vary depending on the chosen method and can take up to 7 business days. Cleopatra Casino does not charge any fees for withdrawals.

Cleopatra Casino operates under the licensing jurisdiction of Curacao eGaming Authority, regulated by Dama N.V. While the Curacao eGaming Authority license may raise concerns regarding the security and reliability of the platform, it is important to consider the history and reputation of the regulator.

It is worth noting that Curacao's licensing framework has faced criticism in the past due to its relatively lower standards and fees. This has allowed some online casinos to implement unfair terms and requirements for players. As a result, taking full advantage of bonus offers can be more challenging, and the terms may not always be transparent.

Cleopatra Casino offers multiple channels for customer support to ensure that players can receive assistance when needed. If you encounter any issues or have inquiries, you can reach out to the support department via email or the online chat feature.

The online chat option is conveniently located in the bottom-right corner of the screen and is accessible 24/7. Regardless of the time of day, you can expect prompt assistance within minutes. The responsive and efficient live chat support ensures that your questions are addressed in a timely manner.

Alternatively, Cleopatra Casino provides a contact form in the Support section of the website. You can submit your query or concern through this form, and the support team will respond via email. While this method may take slightly longer than the live chat option, it still allows for effective communication and assistance.

Although Cleopatra Casino does not offer a dedicated mobile app, the website is fully optimized for mobile devices. It seamlessly adjusts to fit and function on touchscreen interfaces, allowing you to access the casino directly through your mobile browser. This means you can enjoy the same features and access most of the games available on the desktop version without the need to install any additional software.

The convenience of mobile compatibility ensures that you can enjoy Cleopatra Casino's offerings on the go, wherever you are. The mobile version of the site provides a user-friendly interface and smooth navigation, allowing for an enjoyable gaming experience.