Crownslots Casino Review: Bonuses, RTP and Complaints

Crownslots Casino markets itself as an online gaming paradise, but the reality is far from perfect. While they boast a decent selection of games from well-known providers, the execution leaves much to be desired. Navigating the site can be cumbersome due to the overwhelming number of menus that can confuse rather than assist.
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Crownslots Casino
2024
Big Time Gaming, Blueprint Gaming, EGT, Elk Studios, Endorphina, Evolution Gaming, Ezugi, GameART, Gamomat, Habanero, Kalamba Games, NetEnt, Nolimit City, Oryx Gaming, Play'n GO, Playson, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Tom Horn Gaming, Wazdan, Push Gaming, Relax Gaming, Hacksaw Gaming, Yggdrasil Gaming, Booming Games, Golden Hero Games, Betsoft, Playtech, Amatic, Authentic Gaming
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Crownslots Casino has become the focus of our close attention as part of our regular RTP checks in slots. This is an important metric for players, as it directly affects the chance of winning. The lower the RTP, the less likely it is to receive decent payouts. We have carefully studied the casino's work with various providers and are ready to share the results.
BGaming RTP
In BGaming slots , Crownslots Casino shows decent results. Although some of them have RTP below 96%, for example, Aloha King Elvis with 94.98%, this is not a decrease - these are the maximum values for these games. The casino does not interfere with the RTP of Bgaming slots, which indicates a fair attitude to players.
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Aloha King Elvis – RTP 94.98%
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Bonanza Billion – RTP 95.97%
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Book Of Panda Megaways – RTP 96.95%
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Elvis Frog In Vegas – RTP 95.30%
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Lady Wolf Moon – RTP 97.09%
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Wild West Trueways – RTP 96.84%
Endorphina RTP
Slots Endorphina Crownslots Casino delighted us high RTP level. The tested slots show stable values of about 96%, which corresponds to the standard values of the provider.
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100 Zombies – RTP 96.03%
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2022 Hit Slot – RTP 96.03%
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3 Thunders – RTP 96.04%
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Book Of Oil – RTP 96.05%
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Royal Xmass – RTP 96.01%
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Ultra Fresh – RTP 96.01%
Evoplay RTP
Evoplay slots at Crownslots Casino also maintain fair RTP values.
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Ace Round – RTP 96.01%
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Aeronauts – RTP 96%
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Animal Quest – RTP 96.11%
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Bonanza Wheel – RTP 96.01%
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Book Of Keno – RTP 96.11%
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Book Of The Priestess – RTP 95.96%
Gamomat RTP
Gamomat slots have always been known for their stability, and Crownslots Casino does not disappoint in this regard. All the games we tested, such as 100 Flaring Fruits and Book Of Madness, have fair RTP rates, around 96%.
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100 Flaring Fruits – RTP 96.13%
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Ancient Magic – RTP 96.12%
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Beautiful Nature – RTP 96.11%
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Beer Party – RTP 96.10%
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Book Of Madness – RTP 96.15%
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Book Of Oasis – RTP 96.15%
Hacksaw Gaming RTP
Hacksaw Gaming's slots at Crownslots Casino were, unfortunately, a big disappointment. Absolutely all the games we tested had significantly reduced RTPs. Hits like Dork Unit and Wanted Dead Or A Wild lost their high chances of winning, their RTPs dropped to 88%, although normally these games should offer players an RTP of around 96%. This is a serious signal that Crownslots Casino limits the winning opportunities in this provider's slots, and I would recommend avoiding them.
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Dork Unit – RTP 88.37% (normal 96.28)
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Dragon's Domain – RTP 88.29% (normal 96.24)
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Le Bandit – RTP 88.36% (normal 96.34)
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Pug Life – RTP 88.4% (normal 96.33)
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SixSixSix – RTP 88.27% (normal 96.25)
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Wanted Dead Or A Wild – RTP 88.42% (normal 96.38)
Netent RTP
We also noticed some problems in Netent slots . For example, the RTP in the Fruit Shop slot is reduced to 90.05%, which is significantly lower than the standard value of 96.71%. The situation is similar with Twin Spin - the RTP here is only 91.05%, instead of the usual 96.6%. These reductions are noticeable and seriously affect the player's chances.
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Blood suckers II – RTP 96.94%
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Dead Or Alive 2 – RTP 96.8%
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Fruit Shop – RTP 90.05% (normal 96.71)
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Gonzo's Quest – RTP 95.97%
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Twin Spin – RTP 91.05% (normal 96.6)
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Wild Worlds – RTP 96.47%
Nolimit City RTP
Nolimit City slots at Crownslots Casino are also seriously questionable. All the games we tested, such as Bonus Bunnies and Fire In The Hole xBomb , had significantly lower RTPs than normal. The averages were around 94%, while these games should normally have an RTP of 96%. This clearly reduces your chances of winning, and I would be cautious with this provider’s games at this casino.
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Bonus Bunnies – RTP 94.22% (normal 96.14)
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Das xBoot – RTP 94.04% (normal 96.03)
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Deadwood – RTP 94.14% (normal 96.12)
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Fire In The Hole xBomb – RTP 94.11% (normal 96.06)
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Mental – RTP 94.20% (normal 96.08)
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Tombstone – RTP 94.20% (normal 96.19)
Pragmatic Play RTP
Pragmatic Play has always been known for its high RTPs, and Crownslots Casino does not break this rule. Slots we have tested, such as Sugar Rush and The Dog House Megaways , show stable values above 96%. There is no need to worry here - the casino does not reduce the RTP, and players get a fair chance of winning.
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Book Of The Fallen – RTP 96.50%
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Buffalo King – RTP 96.06%
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Fruit Party – RTP 96.47%
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Return Of The Dead – RTP 96.71%
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Sugar Rush 1000 – RTP 96.53%
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The Dog House Megaways – RTP 96.55%
Quickspin RTP
And while Crownslots Casino does a good job with the RTP of its Quickspin slots , there is one disappointment. The Beastwood slot with an RTP of 87.15% is clearly understated compared to its normal value of 96.11%. However, no irregularities were found in other slots from this provider, such as Sakura Fortune , which is good news.
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Arcane Gems – RTP 96.05%
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Ark Of Mystery – RTP 96.53%
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Artemis Vs Medusa – RTP 96.17%
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Beastwood – RTP 87.15% (normal 96.11)
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Big Bot Crew – RTP 96.51%
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Sakura Fortune – RTP 96.58%
Red Tiger RTP
Red Tiger slots at Crownslots Casino showed the most serious RTP violations. Absolutely all tested slots from this provider have significantly reduced values, for example, 10001 Nights with an RTP of 93.12% instead of the usual 95.73%.
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10001 Nights – RTP 93.12% (normal 95.73)
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Elven Magic – RTP 93.28% (normal 95.55)
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Emerald Diamond – RTP 93.11% (normal 96.08)
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Gonzo's Quest Megaways – RTP 93.01% (normal 95.77)
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Phoenix Fire Power Reels – RTP 93.25% (normal 96.22)
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Phoenix – RTP 93.19% (normal 95.30%)
Thunderkick RTP
Another provider that failed to pass muster is Thunderkick . Most of the slots, such as Big Fin Bay and Midas Golden Touch , have significantly reduced RTPs, which limits players’ chances of landing big wins.
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12 Bolts Of Thunder – RTP 96.15%
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Arcader – RTP 96.1%
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Babushkas – RTP 95.8%
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Big Fin Bay – RTP 90.15% (normal 96.14%)
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Lost City Of The Djinn – RTP 89.94% (normal 96.07)
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Midas Golden Touch – RTP 90.14% (normal 96.10)
Yggdrasil RTP
Yggdrasil turned out to be one of the few providers whose slots at Crownslots Casino show stable and fair RTP values.
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Age Of Asgard – RTP 96.2%
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Badger Miners – RTP 96%
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Baron Samedi – RTP 97%
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Orient Express – RTP 96.2%
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Raptor Doublemax – RTP 96%
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Valley Of The Gods 2 – RTP 96%
Play' n Go RTP
Play'n Go slots have also maintained their transparency at Crownslots Casino. All tested games, including Book Of Dead and Moon Princess, show a stable 96%, which is the norm for these slots. Crownslots Casino does not reduce the RTP here, and players can expect a fair chance of success.
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Ankh Of Anubis – RTP 96%
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Book Of Dead – RTP 96%
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Legacy Of Dead – RTP 96%
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Moon Princess – RTP 96%
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Rise Of Olympus 100 – RTP 96%
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Viking Runecraft 100 – RTP 96%
Is it possible to win at Crownslots Casino?
General Information
This casino claims to cater to players worldwide, offering a large portfolio of online slots and games. They promote the ability to sign up using any device, including the latest mobile phones, but the mobile experience is subpar at best. While they support multiple languages, that hardly compensates for the lackluster user experience.
The touted VIP Program seems enticing, but the reality is that invitations are based solely on gaming activity, which can leave less active players feeling overlooked. Plus, the exchange rate for Complimentary Points appears generous on the surface, but it's hardly enough to keep players engaged.
Casino Bonuses
At Crownslots Casino, new players can take advantage of a generous welcome bonus that truly stands out. On your first deposit, you’ll receive a 400% bonus up to C$4,000 plus 250 free spins, offering a substantial boost to your gaming experience right from the start. The first deposit bonus alone provides a 100% match up to C$800 along with 100 free spins—all you need to do is make a minimum deposit of C$20.
With a wagering requirement of x40 and a bonus duration of just 7 days, it's essential to act quickly to maximize this offer. The free spins activation lasts for 1 day, and any winnings from those spins are valid for 7 days.
This bonus structure continues with your second and third deposits, offering an additional 100% match up to C$1,000 and 150 free spins, making it an enticing option for both casual players and high rollers alike. With regular promotions such as Thursday Free Spins and Tuesday Reload Bonuses, Crownslots Casino ensures players have plenty of opportunities to enhance their bankroll and enjoy their favorite games.
Payment Information
Crownslots Casino supports various payment methods, including credit cards and e-wallets. However, the requirement to deposit a minimum of C$20 and withdraw a minimum of C$30 is frustrating, especially when you factor in their drawn-out verification process. You might be asked to wait up to 30 days for your documents to be processed, which feels excessive and inconvenient.
Once verified, they aim to process withdrawals within 48 hours, but the withdrawal limits are another letdown. Winning over C$60,000 means you'll be paid in monthly installments, a real disappointment for high rollers. The maximum withdrawal of C$20,000 per week or C$60,000 per month feels restrictive.
Customer Support
The casino claims to offer 24/7 support, but our experience was far from satisfactory. When attempting to use the live chat feature, we found that no agents were available, forcing us to rely on email for assistance. The promise of live chat is undermined by the reality that you might end up waiting for replies via email, which defeats the purpose of having a supposedly instant communication channel.
Games
Crownslots Casino might advertise a wide variety of games, but the selection is disappointing upon closer inspection. Sure, they have thousands of online slots, but the overwhelming number of games often leads to confusion rather than enjoyment. The lack of certain popular titles and game providers further diminishes the appeal.
While they offer a decent mix of table games and live dealer options, you may find yourself searching for specific favorites that simply aren’t there. The overall gaming experience lacks the excitement and variety that you’d expect from a leading online casino.
Crownslots Screenshots
Commitment to Responsible Gambling
The casino provides a personal limits feature, but activating it requires contacting customer service, which feels like an unnecessary hurdle. While they offer options for deposit, loss, and session limits, the requirement to email for self-exclusion feels outdated in a digital age where players expect more immediate solutions.
Although Crownslots Casino advertises a 100% welcome bonus of up to C$800 + 100 free spins, the reality is that the platform is riddled with issues. The promised 24/7 support is unreliable, and the extensive verification process is a major hassle. With a decent selection of games but frustrating limitations on withdrawals and a cumbersome user experience, you might want to think twice before signing up. While they may be licensed by the Government of Curacao, it doesn’t make up for the numerous shortcomings of this casino.
- Generous Welcome Bonus
- Wide Game Selection
- Multiple Payment Methods
- User-Friendly Interface
- 24/7 Customer Support
- Long Verification Process
- High Wagering Requirements
- Limited Live Chat Availability
- Withdrawal Limits
- Unclear Terms for Bonuses
FAQ
Crownslots Casino offers a generous welcome bonus of 400% up to C$4,000 plus 250 free spins on your first deposit. Subsequent deposits also come with attractive bonuses, including additional free spins.
The verification process can take up to 30 days as per the casino's terms and conditions. It’s essential to submit all required documentation promptly to expedite the process.
Yes, players can withdraw up to C$20,000 per week and C$60,000 per month, which may be limiting for high rollers.
Crownslots has potential, but they need to work on their customer service. I faced issues during my first withdrawal, and while the games are solid, the support could definitely be improved.
The mobile experience is smooth, and I really enjoyed the free spins from the welcome package. Just be careful with the verification process—it took longer than I expected, and I had to follow up multiple times.
The bonuses seem fantastic at first glance, but the fine print is overwhelming. I appreciate the range of payment options, but I wish the withdrawal limits were higher.
I loved the variety of games available at Crownslots, especially the live dealer options. However, I found the customer support lacking. It’s advertised as 24/7, but I struggled to get someone on live chat during busy hours.
I was excited about the welcome bonus, but the high wagering requirements made it difficult to actually use the bonus effectively. The games are great, but it took ages to get verified!