Dukes Casino Review: Bonuses, RTP and Complaints

Dukes Casino, operated by ProgressPlay Ltd, has been delivering an exceptional online gaming experience since its launch in 2013.
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Dukes Casino Casino
2013
1x2 Gaming, Barcrest, Betdigital, Big Time Gaming, Blueprint Gaming, Elk Studios, Evolution Gaming, Foxium, IGT, Inspired Gaming, Lightning Box Games, NetEnt, NextGen Gaming, Nolimit City, Play'n GO, Playson, Pragmatic Play, Quickspin, Rabcat, Thunderkick, Tom Horn Gaming, Wazdan, WMS, Just For The Win, Hacksaw Gaming, Booming Games, skillzz Gaming, Iron Dog Studios, Light & Wonder, Games Global, Spinomenal
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Checking the RTP is an important part of analyzing the fairness of a casino. We have thoroughly tested slots from various providers at Dukes Casino to find out how much the original return rates are preserved here. As a result of the testing, we found both fair slots with the original RTP and those where the casino has made changes, reducing the likelihood of winning for players. Let's take a closer look at the results of the test.
1 x 2 Gaming RTP
The 1x2 Gaming slots at this casino have not seen any changes in RTP. Although some games have a return percentage below 96%, this is standard for these titles and does not indicate interference from the casino.
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Arctic Fruits – RTP 94.6%
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Asgard Warriors – RTP 94.56%
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Blood Rage – RTP 95%
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Book Of Loki – RTP 95.8%
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Book Of Merlin – RTP 95.8%
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Boom Time – RTP 94.59%
Hacksaw Gaming RTP
Hacksaw Situation Gaming at Dukes Casino looks completely different. The RTP of almost all the tested slots here is noticeably reduced, and the difference is about 4% compared to the original values. This is a serious blow to the players' chances of winning. When a casino reduces the RTP by such a volume, it becomes unprofitable to play, because in the long term, the chances of getting a good payout drop sharply.
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Book Of Time – RTP 92.33% (normal 96.13)
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Born Wild – RTP 92.14% (normal 96.2)
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Fruit Duel – RTP 92.37% (normal 96.3)
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Harvest Wilds – RTP 92.29% (normal 96.35)
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Keep Em Cool – RTP 92.44% (normal 96.19)
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King Carrot – RTP 92.28% (normal 96.30)
Microgaming RTP
Microgaming games have also been subject to casino interference. Almost all tested slots had lower RTP values, and the difference is quite significant - up to 5%. Microgaming slots are usually known for their stable returns, but here players are clearly losing a large part of their potential winnings due to casino interference. Such a reduction in RTP is not found in every establishment, which makes one wonder about the fairness of the game conditions.
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3 Stellar Bonanza – RTP 92.04% (normal 96)
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Big Top – RTP 91.89% (normal 96.94)
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Bonnys Treasures – RTP 92.19% (normal 96)
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Froot Loot 3 Reel – RTP 92% (normal 96)
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Gold Fusion – RTP 92.24% (normal 96)
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Lucky Shot – RTP 92.16% (normal 95.80)
Netent RTP
But NetEnt is again in a disappointing situation. RTPs are reduced in most slots, and the values are almost equally "cut". A difference of about 2% may not seem too critical at first glance, but in the long run it significantly affects the results. Playing here becomes less profitable than in honest casinos, where NetEnt offers the standard 96%. Among the trusted providers, this is one of those where RTP reductions are more common than desired.
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Beach Invaders – RTP 94.09% (normal 96.07)
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Don’t Eat The Candy – RTP 94.17% (normal 96.05)
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Elk Hunter – RTP 94% (normal 96)
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Finn And The Candy Spin – RTP 94.50% (normal 96.3)
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The Wish Master Megaways – RTP 94.05% (normal 96.07)
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Twin Spin Xxxtreme – RTP 96.06%
Nolimit City RTP
Nolimit City slots at Dukes Casino were also quite significant. On average, they are around 2%, but in some places the difference reaches 3%. This is quite a worrying sign, since Nolimit City offers high-volatility games, where every tenth of a percent of RTP plays a big role.
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Benji Killed In Vegas – RTP 94.02% (normal 96.04)
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Dead Canary – RTP 94.12% (normal 96.02)
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Mental – RTP 94.20% (normal 96.08)
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Road Rage – RTP 94.16% (normal 96.03)
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San Quentin – RTP 94.11% (normal 96)
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Walk Of Shame – RTP 94.04% (normal 96.04)
Pragmatic Play RTP
Compared to other providers, Pragmatic Play pleasantly surprised – the casino RTP of all tested slots remained at their original values. This means that players' chances of winning here remain the same as the developers intended. Unlike the same Microgaming and NetEnt , where there were reduced indicators, Pragmatic Play remained honest, which makes it one of the best options for playing in this casino.
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African Elephant – RTP 96.04%
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Diamonds Of Egypt – RTP 96.45%
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Jasmine Dreams – RTP 96.48%
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Lamp Of Infinity – RTP 96.08%
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Zeus Vs Hades Gods Of War – RTP 96.14%
Red Tiger RTP
Red Tiger is one of the most "affected" providers in Dukes Casino. Almost all the tested slots here have undergone a reduction in RTP, and the difference is about 5% ! This is critical, because Red Tiger is already famous for high volatility and rare big wins.
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Ancient Disco – RTP 90.76% (normal 95.74)
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Apache Way – RTP 90.69% (normal 95.75)
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Blobsters Clusterbuster – RTP 90.74% (normal 95.70)
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Bounty Raid 2 – RTP 90.73% (normal 95.68)
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Peggy Sweets – RTP 90.74% (normal 95.68)
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Stolen Treasures – RTP 90.7% (normal 95.72)
Thunderkick RTP
The situation with Thunderkick in this casino is also sad - a decrease in RTP is observed in most slots. Unlike some other providers, where the difference is limited to 2-3%, here it sometimes reaches 6%! This is a huge difference that completely changes the dynamics of the game and makes the chances of winning minimal.
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Gods Of Rock – RTP 90.08% (normal 96.05)
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Lava Lava – RTP 90.12% (normal 96.14)
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Phoenix Paradise – RTP 92.14% (normal 96.13)
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Pink Elephants – RTP 96.1%
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Shifting Seas – RTP 92.13% (normal 96.15)
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Turning Totems – RTP 96.1%
Wazdan RTP
But Wazdan was a pleasant surprise – all the tested slots here retained their original RTP values. This means that the casino does not interfere with the operation of these games, leaving players a chance to win fairly. Against the background of what we saw from other providers, Wazdan here looks like one of the most reliable options.
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9 Tigers – RTP 96.15%
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American Poker Gold – RTP 96.58%
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Back To The 70's – RTP 96.47%
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Bars & 7s – RTP 96.43%
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Beach Party – RTP 96.48%
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Magic Spins – RTP 96.17%
Play'n GO RTP
Unfortunately, it was not possible to check the RTP of Play'n GO in this casino - the indicators are hidden. This is quite a suspicious moment, because usually honest casinos are not afraid to show the RTP of their games. If the indicators are hidden, there is a chance that they may be reduced.
Is it possible to win at Dukes Casino?
About the casino
With a diverse selection of over 400 games powered by 16 top-tier software providers, this platform has earned a solid reputation among players. Dukes Casino is fully licensed by both the UK Gambling Commission and the Malta Gaming Authority, ensuring a secure and fair gaming environment. The casino is accessible in multiple languages, including English (with localized versions for Canada, Ireland, India, and New Zealand), Canadian French, Spanish, Portuguese, Finnish, and Japanese.
Bonuses & Promotions
Dukes Casino welcomes new players with a 100% match bonus up to £100 and 20 free spins on Book of Dead. A minimum deposit of £10 is required to claim this offer, and both the bonus funds and free spins winnings come with a 50x wagering requirement. The maximum possible winnings from free spins are capped at £20, while bonus winnings are limited to 3x the bonus amount. Note that deposits made via Skrill are not eligible for bonuses.
Additionally, Dukes Casino offers a variety of ongoing promotions, including:
Cashback Bonuses: Up to £500 cashback on weekends and midweek promotions.
Opt-in Bonuses: Includes the Double Delicious promo (25% up to £500, twice) and Sunday=Funday (20% up to £500, valid for one day).
Saturday Spinner: Offers free spins for real-money wagers.
All promotions require opting in and are subject to the standard 50x wagering requirement and a 3x winnings cap (except cashback offers).
VIP Program
Dukes Casino rewards loyal players through its structured VIP program. Players earn one VIP point for every $/€/£16 wagered, allowing them to climb the five-tier loyalty ladder from Bronze to Diamond. Higher VIP levels grant exclusive benefits, including personalized promotions, faster withdrawals, and special rewards.
Game Selection & Software
Dukes Casino offers over 2,000 games spanning multiple categories, including:
Slots: Hundreds of slot titles from providers like NetEnt, Microgaming, ELK Studios, and Pragmatic Play.
Live Casino: Over 40 live dealer games powered by Evolution Gaming, including Live Blackjack, Live Baccarat, and Live Roulette.
Table Games: Various Roulette versions (American, European, French, and World Cup), plus Blackjack, Baccarat, and Poker.
Jackpot Games: A selection of fixed-jackpot slots, though progressive jackpots are noticeably absent.
Casual Games: Includes lotto, scratch cards, and virtual sports.
The well-organized game library makes it easy for players to find their favorite titles, whether they’re looking for the latest releases or classic casino favorites.
Banking Options
Dukes Casino supports a variety of secure payment methods for both deposits and withdrawals.
Deposit Methods:
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Visa, Mastercard, Maestro
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PayPal, Paysafecard
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Trustly, MuchBetter, ecoPayz
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PayviaPhone
The minimum deposit varies between £10-£20, depending on the method.
Withdrawal Methods:
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Visa, Mastercard, Maestro
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PayPal, Skrill, Neteller, ecoPayz
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Trustly, Bank Transfer, Euteller, QIWI, WebMoney
Withdrawals are processed within one business day, but funds can take 3-7 business days to reach players. A £2.50 administrative fee applies to all withdrawals. The weekly withdrawal limit is £3,000, with a monthly cap of £6,000.
Mobile Gaming
Dukes Casino is fully optimized for mobile play, allowing players to enjoy their favorite games on Android, iOS, and Windows devices. The website runs smoothly on mobile browsers, eliminating the need for additional downloads. A stable internet connection is all that’s required for seamless gameplay.
Dukes Casino Screenshots
Customer Support
Dukes Casino provides multiple support channels, including:
Live Chat: Available for immediate assistance.
Email: customersupport@instantgamesupport.com (responses within 12-24 hours).
FAQ Section: Covers common issues and solutions.
While the support team is responsive and professional, the lack of phone support is a minor drawback.
Dukes Casino is a well-established platform that delivers a diverse gaming experience with solid security measures. With its extensive game selection, rewarding VIP program, and secure banking options, it appeals to a wide range of players. However, the absence of progressive jackpots and phone support may be drawbacks for some. If you're looking for a licensed and reputable casino with enticing bonuses and a user-friendly interface, Dukes Casino is a strong contender.
- Licensed by the UKGC & MGA
- Attractive VIP program
- Wide variety of payment options
- No phone support
- Restricted in many countries
FAQ
Yes, Dukes Casino is licensed by the UKGC and MGA, ensuring a secure and fair gaming environment.
The minimum deposit ranges from £10-£20, depending on the payment method.
Withdrawals are processed in one business day, but funds may take 3-7 days to reflect, depending on the method used.
Currently, Dukes Casino does not offer a no-deposit bonus. Check their promotions page for updates.
Yes, the casino is fully mobile-optimized and runs smoothly on Android, iOS, and Windows devices.
I was disappointed by the lack of progressive jackpot slots. The game variety is okay, but without big jackpot options, it feels like something is missing. Also, many restricted countries make it hard for my friends to join.
The bonus terms are way too strict. A 50x wagering requirement makes it almost impossible to cash out winnings from promotions. I prefer casinos with more player-friendly bonuses.
The withdrawal process is too slow! It took almost a week to get my winnings, and the £2.50 withdrawal fee is annoying. Many other casinos offer faster cashouts without extra charges.
Good selection of games and fair promotions. However, the lack of phone support is disappointing.
The casino is decent overall. Deposits are fast, and I like the cashback promotions, but withdrawals take a bit too long. The 3-7 days waiting time is frustrating, especially when other casinos process them faster.