Genting Casino Review: Bonuses, RTP and Complaints

Step into the world of Genting Casino, and you'll find a professional online gambling site that aspires to reach new heights. While the site's design may not be groundbreaking, it excels in functionality and offers a clean and organized layout.
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Genting Casino Casino
2010
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Today, we will conduct a thorough examination of Genting Casino, one of the most renowned online casinos, to determine how fairly it sets the payout percentage (RTP) in various slots. At CasinosInCanada, we prioritize the safety of our users, regularly scrutinizing casinos for fraudulent activities. Let's begin!
BGaming RTP
Starting with the BGaming provider, we analyzed over 30 slots from this provider, and we are pleased to report that Genting Casino does not reduce RTP in any of the presented slots. Players can be confident that fair winning chances are provided.
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Aloha King Elvis – RTP 94.98%
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Aztec Magic Bonanza – RTP 96.11%
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Aztec Magic Megaways – RTP 96.72%
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Bob's Coffee Shop – RTP 97.1%
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Bonanza Billion – RTP 95.97%
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Candy Monsta – RTP 94.03%
Hacksaw Gaming RTP
Next up is Hacksaw Gaming. However, we found that in some slots from this provider, Genting Casino lowered RTP to a low level. This deprives players of winning chances, especially in games where the RTP reduction is significant.
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Bloodthirst – RTP 92.32% (normal 96.19)
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Chaos Crew 2 – RTP 92.21% (normal 96.2)
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Dork Unit – RTP 94.28% (normal 96.28)
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Immortal Desire – RTP 92.27% (normal 96.23)
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Itero – RTP 94.21% (normal 96.18)
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Rip City – RTP 92.21% (normal 96.22)
Netent RTP
Netent is renowned for its popular slots. Unfortunately, Genting Casino does not support fair RTP in most of the presented games.
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101 Candies – RTP 94.07% (normal 96.08)
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Beach Invaders – RTP 93.09% (normal 96.17)
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Elk Hunter – RTP 94% (normal 96.07)
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Gonzo's Quest – RTP 95.97% (normal 96)
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Starburst – RTP 92.05% (normal 96.1)
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The Wish Master Megaways – RTP 93.05% (normal 96.07)
Nolimit City RTP
Nolimit City has a decent reputation, but alas, Genting Casino lowered RTP in all slots from this provider. This may impact players' success, and they should exercise caution.
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Barbarian Fury – RTP 94.19% (normal 96.32)
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Benji Killed In Vegas – RTP 92.09% (normal 96.04)
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Bonus Bunnies – RTP 94.22% (normal 96.14)
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Book Of Shadows – RTP 94.09% (normal 96.01)
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Buffalo Hunter – RTP 94.11% (normal 96.01)
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Bushido Ways Xnudge – RTP 94% (normal 96.01)
Pragmatic Play RTP
The situation with Pragmatic Play is no better than with the previous providers. Most slots have low RTP, but there are a few exceptions.
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Big Bass Bonanza – RTP 94.02% (normal 96.5)
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Big Bass Splash – RTP 94.6% (normal 96.71)
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Buffalo King Megaways – RTP 94.51% (normal 96.52)
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Joker's Jewels – RTP 96.5%
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Sugar Rush – RTP 94.5% (normal 96.52)
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Wolf Gold – RTP 96%
Push Gaming RTP
Push Gaming offers players a wide selection of slots, but almost all of them have reduced RTP.
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10 Swords – RTP 94.41% (normal 96.41)
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Big Bamboo – RTP 94.08% (normal 96.13)
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Bison Battle – RTP 94.18% (normal 96.41)
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Blaze Of Ra – RTP 94.18% (normal 96.4)
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Booty Bay – RTP 96.41%
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Boss Bear – RTP 94.34% (normal 96.71)
Quickspin RTP
Quickspin provides high RTP in most of its games, making Genting Casino an attractive place to play. However, a few slots have reduced RTP, and players should consider this when choosing a game.
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Arcane Gems – RTP 96.05%
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Ark Of Mystery – RTP 96.53%
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Artemis Vs Medusa – RTP 96.17%
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Azticons Chaos Cluster – RTP 94.19% (normal 96.26)
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Beastwood – RTP 94.19% (normal 96)
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Big Bad Wolf Pigs Of Steel – RTP 92.07% (normal 96.14)
Red Tiger RTP
In Red Tiger slots, Genting Casino reduces RTP in most cases, depriving players of the opportunity to win.
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777 Strike – RTP 92.03% (normal 95.8)
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Dragon's Luck Power Reels – RTP 92.07% (normal 96.1)
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Dynamite Riches Megaways – RTP 92.04% (normal 95.75)
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Lights Camera Cash – RTP 93.05% (normal 96.12)
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Rainbow Jackpots – RTP 92.1% (normal 96.15)
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Reel King Mega – RTP 92.19% (normal 96.17)
Relax Gaming RTP
Relax Gaming provides a variety of games, and Genting Casino supports fair RTP in most of them. However, there are a few slots where RTP is reduced, and players should take note.
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1 2 3 Boom – RTP 96.44%
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21 Thor Lightning Ways – RTP 94% (normal 96.03)
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Book Of Armadillo – RTP 94.09%
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Money Train 4 – RTP 94% (normal 96.1)
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Temple Tumble 2 Dream Drop – RTP 94.8%
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Temple Tumble – RTP 94% (normal 96.25)
Stakelogic RTP
Almost all Stakelogic provider slots are set with low RTP.
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9 Pyramids Of Fortune – RTP 93.87% (normal 96.02)
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Apes Of Doom – RTP 93.99% (normal 96)
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Arizona Diamonds – RTP 96%
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Bank Or Prank – RTP 95.78% (normal 95.78)
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Bison Blocks – RTP 93.82% (normal 96.05)
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The Secret Of Machu Picchu – RTP 93.8% (normal 96)
Thunderkick RTP
Thunderkick offers interesting slots with good RTP, and Genting Casino maintains fair winning chances in most cases.
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1429 Uncharted Seas – RTP 98.6%
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Arcader – RTP 96.1%
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Babushkas – RTP 95.8%
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Barber Shop Uncut – RTP 97%
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Beat The Beast Griffin's Gold – RTP 96.14%
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Esqueleto Explosivo 2 – RTP 96.13%
Wazdan RTP
The Wazdan provider has a few exceptions where RTP is reduced. However, most slots have the maximum possible percentage.
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12 Coins – RTP 96.13%
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12 Coins Xmas – RTP 96.13%
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16 Coins – RTP 96.18%
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Beach Party Hot – RTP 96.24%
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Magic Spins Hold The Jackpot – RTP 96.17%
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Mighty Symbol Diamonds – RTP 94.13% (normal 96.12)
Yggdrasil RTP
Yggdrasil has many slots with very low RTP in Genting Casino. This greatly limits the chances of winning.
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10 Hot Hotfire – RTP 90.5% (normal 96)
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10000 Bc Doublemax – RTP 90.5% (normal 96.5)
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12 Trojan Mysteries – RTP 90.5% (normal 96.2)
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Animafia – RTP 90.5% (normal 96.1)
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Mega Money Machine – RTP 90.5% (normal 96)
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Pumpkin Smash – RTP 96.2%
Play'n GO RTP
Play'n GO provides some of the most popular slots, but Genting Casino has reduced RTP in all games. Players should steer clear of games from this provider, as winning in them is practically impossible.
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Book Of Dead – RTP 91% (normal 96.21)
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Fire Joker – RTP 91% (normal 96.15)
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Invading Vegas Las Christmas – RTP 91% (normal 96.2)
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Legacy Of Dead – RTP 91% (normal 96.58)
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Legacy Of Dynasties – RTP 91% (normal 96.21)
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Rise Of Olympus 100 – RTP 91% (normal 96.20)
Is It Possible to Win at Genting Casino?
Bonuses and Promotions
Genting Casino is a hub of bonuses and promotions, catering to both newcomers and loyal players. As a new member, you can choose from a variety of welcome bonuses. Additionally, regular players can look forward to ongoing promotions, enhancing your gaming experience.
In the initial phase of the sign-up bonus, known as the matched deposit offer, Genting Casino generously matches your deposit by 100%, up to a maximum of 300 CAD. To qualify for this offer, you'll need to make a minimum deposit of 20 CAD, which will instantly grant you an additional 20 CAD in bonus credit, boosting your total balance.
To convert the bonus funds into withdrawable cash, you'll need to meet a wagering requirement of 50 times. It's important to note that this wagering requirement applies to the bonus value alone, not the combined total of the bonus and your initial deposit. If you decide that you'd like to withdraw your initial deposit before fulfilling the wagering requirements, you have the freedom to do so at any time.
In terms of wagering contributions, the majority of slot games contribute 100% towards meeting the requirements. However, it's worth noting that table games have a lower contribution rate, counting for just 10% of each wager made.
VIP and Loyalty Programs
Loyalty at Genting Casino is rewarded through an exclusive Loyalty Program. As you ascend the six-tier scheme, your perks grow in grandeur. These rewards include a personal account manager, luxurious gifts, expedited withdrawals, exclusive tournament access, personalized promotions, and the benefits increase as you climb the loyalty ladder.
Banking and Payment Methods
Genting Casino prioritizes the safety and security of player transactions. Deposit and withdrawal options include:
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Visa
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Mastercard
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PayPal
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Paysafecard
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Trustly
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Skrill
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ecoPayz
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Sofort
Deposits are processed instantly, with most methods having a minimum deposit requirement of 10 CAD. The casino typically does not charge deposit fees; however, some fees may apply, depending on the chosen method.
Withdrawal Speed
For withdrawals, players must have a real-money account with at least one deposit. Individual withdrawal limits are set upon registration, with fixed minimums for certain methods. While there are no daily, weekly, or monthly transaction limits, you can request a second withdrawal only after the first is processed, provided there are no active bonuses.
Withdrawal fees vary by banking option. Debit card and e-wallet withdrawals are generally fee-free, while wire transfers may incur a 10.00 CAD fee for withdrawals under 500 CAD. Withdrawal processing times differ among payment methods and may take several business days.
Genting Casino ensures withdrawals are made through the same method used for deposits, with alternative options available when necessary.
Responsible Gaming
Genting Casino values responsible gaming and provides several tools to support players. These include a self-assessment test, deposit limits, SafeMate, a reality check timer, a cool-off period, and a self-exclusion program. For additional assistance, players can reach out to professional organizations such as GamCare, Gambling Therapy, Gamblers Anonymous, and the National Gambling Helpline.
Customer Support
Genting Casino offers live chat support from 06:00 to 00:00 GMT for registered users. For inquiries outside these hours, players can email questions or concerns to contact@gentingcasino.com. A FAQ page and a "Report a Problem" shortcut are also available for quick consultations and feedback submission.
KYC (Know Your Customer)
Players are required to provide necessary documents for withdrawals, including proof of identity, address, and ownership of the payment method. Prompt document submission is advised to avoid withdrawal issues, and clear, authentic copies are essential for compliance with KYC procedures.
Website Experience and Features
Genting Casino provides a seamless experience on both desktop and mobile devices. The website is user-friendly, with easy navigation and a well-organized layout.
Brand Games and Providers
Genting Casino partners with reputable providers such as NetEnt, Microgaming, Yggdrasil, Evolution Gaming, Red Tiger Gaming, and Play'n GO, offering a diverse game library. Enjoy a range of slot titles, jackpots, table games, and live casino games.
Slot Games
With collaborations with top game developers, Genting Casino offers a wide selection of popular online slots, including exclusive games like Slingo Masked Singer and new releases like Ramses Book, Fancy Fruit, and Chaos Crew.
Live Dealer Games
Experience the thrill of live gaming with live roulette, live blackjack, and other table and card games. Engage in popular game shows for an authentic casino experience.
Video Poker and Other Table Games
Genting Casino caters to classic casino enthusiasts with a variety of RNG titles, including European Blackjack, American Roulette, VIP casino games, and video poker options like Jacks or Better, Joker Poker, and Aces and Faces.
Genting Casino Screenshots
Progressive Jackpots
Genting Casino features progressive slots with substantial jackpot potential, including titles like Fishin' Frenzy, Diamond Mine Megaways, and Eye of Horus, promising the chance to win big.
In conclusion, Genting Casino offers a solid online gambling experience with a variety of games, bonuses, and loyalty rewards. While it may have a few shortcomings, it's a reputable and regulated casino that provides a safe and enjoyable gaming environment. Explore Genting Casino and discover the thrill of online gambling today.
- UKGC License
- Esteemed Software Providers
- Remarkable Live Casino
- Numerous Bonuses and Promotions
- Rewarding VIP Program
- Good Mobile Casino
- Small Welcome Bonus
- Limited Customer Support Hours
- Live Chat Restricted to Registered Users
- Limited Payment Methods
- No Specialty Games
- Player Complaints
FAQ
Yes, Genting Casino is a reputable and licensed online casino. It is licensed and regulated by the UK Gambling Commission, which ensures that the casino operates in compliance with strict standards of fairness and security.
Genting Casino accepts various payment methods, including Visa, Mastercard, PayPal, Paysafecard, Trustly, Skrill, ecoPayz, and Sofort. These options provide flexibility for players to deposit and withdraw funds.
No, customer support at Genting Casino is available from 06:00 to 00:00 GMT. During these hours, you can use the live chat feature for immediate assistance. Outside of these hours, you can email your questions or concerns to contact@gentingcasino.com. Additionally, the casino offers a FAQ page for quick reference and a "Report a Problem" shortcut for submitting feedback regarding specific issues. If you have more questions or need further information, please feel free to ask.
Well, to start with, I never got to play at this casino since despite their promise of a 10 no deposit bonus, I never got it. This is not a good beginning for them.A few weeks later, I attempted to get in, and it appeared that my account had been blocked.I won't attempt to get my account unblocked since, in my opinion, it is not worth the effort. If they need my business, they can send me an email and explain their decision to ban my account.terrible
Last year, I signed up via a link from another forum that was giving away 10 euros in bonus money with no deposit required. Unfortunately, I rapidly lost everything in Playtech. However, I enjoyed the casino, and it has a decent reputation based on player reviews. Maybe I'll take advantage of their initial deposit bonus offer. A favourable environment exists.
This website has very few games, and the ones that are there are only mediocre. I'm sure I've played games on this site that are no longer available, so I assume they've lost some as well.
The only casino I have played that makes withdrawals instantly. And I liked that, there are casinos that take up to 4 days.
In conclusion, Genting Casino offers a solid online gambling experience with a variety of games, bonuses, and loyalty rewards. While it may have a few shortcomings, it's a reputable and regulated casino that provides a safe and enjoyable gaming environment. Explore Genting Casino and discover the thrill of online gambling today.