Playfrank Casino Review: Bonuses, RTP and Complaints
The bonuses at PlayFrank are very generous, but the wagering requirements are high. Overall, it's a good online casino.
I have been playing here for over a year and initially verified my account with no issues. However, down the line, they suddenly requested verification again. Despite my numerous attempts to submit documents, they keep rejecting them, making it impossible for me to make a withdrawal. I would advise anyone considering this site not to bother, as I have received no help or response despite multiple emails and document submissions. I suggest taking your money elsewhere.
I love using PlayFrank's mobile app, as it's convenient and easy to use. I can place bets quickly and efficiently while on the go.
At all costs, avoid. In little than an hour, 200 pounds were lost using slots. On multiple games with 200 pounds, I never had a large win and just once entered a bonus round. Fraudsters!
Overall, it's a nice site with drawls that are quite quick for me, but the verification process can be challenging and complicated.
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PlayFrank was founded in 2012 with the intention not to be a simple online casino, but to offer players the best gaming experience they have ever experienced. PlayFrank is operated by EveryMatrix Ltd, which is based in Malta and has made a very good name for itself in the casino and gaming industry over the years. With over 1500 games in its portfolio, this casino is a real bank.
The slots are divided into three categories: the video slot, the classic slot and the jackpot slot. Depending on the slot category, the player can access real highlights, such as Starburst and Jumanji, Lucky 7 and Wild Berry and selected jackpot games. For table players in online casinos, PlayFrank offers a wide variety of roulette, poker and blackjack tables. For those who love the absolute thrill, the online casino provides real live games with dealers and croupiers.
An attractive and modern online casino, with a solid welcome package and many challenges. The online casino is characterized by the wealth of games. The players can expect over 1500 games, a multilingual and a payment system with no fees.
When the site is called up for the first time, the visitor is greeted by a playful, modern design and Frank, the casino mascot. Everything looks very well thought out and tidy, which aroused our interest to start right away.
Casino Games in PlayFrank
The casino offers around 800 games from many manufacturers. This casino ensures variety.
You will discover these providers in Playfrank, among others:
In addition to the slot machines, some table games and live dealer titles are included. If you want to play not only Starburst, but also roulette, you will find a few options at Playfrank.
There are many slot machines available at Playfrank. If you have the choice, you are spoiled for choice. Given the wide range of options, it is worthwhile to try out the many titles in demo mode.
Every player has his own taste, the manufacturers now know that and continue to bring new games onto the market. Whether classic fruit machines or modern diamonds that fly through space. Slots can be so different. Check out Twin Spin, Legend of Athena, Book of Dead, Deco Diamonds and more.
If you are looking for jackpot machines like Mega Moolah we have to disappoint you. There are some slots that sound like a jackpot. For example, rainbow jackpots, but you won't find those that are worth millions here.
Many croupiers speak English, as table players always have the same rules so it shouldn't be difficult to follow the game. In this casino you can enjoy baccarat, blackjack, roulette and all of this in different variants. If you prefer game shows, you won't be disappointed either. Monopoly Live, Deal or No Deal and other highlights are already waiting for you.
PlayFrank Casino Bonuses
Canadian Players who register for the new PlayFrank casino are currently receiving a fabulous bonus starter package with up to 300 CAD. In addition, there are 200 free spins that you could redeem at the famous Starburst slot. With such a bonus, gaming in PlayFrank is twice as much fun.
The welcome bonus is divided into three deposits. For your first transfer there is a 100% bonus of up to 100 CAD. You will also be credited a further 50 free spins. If you deposit 100 CAD, there is 100 CAD on top.
Secondly, you receive the 50% bonus with up to 200 CAD and another 50 free spins for Starburst.
The third no longer gives a bonus, but you get another 100 free spins for the star hit. Nothing stands in the way of happy play.
In order to get a payout, you have to wager the bonus 35x. There are other wagering requirements that you should read beforehand. We'll tell you the most important rules.
The minimum deposit is 20 CAD. In order to be able to withdraw, you would have to clear the bonus and the deposit amount 35x. For a total of 200 CAD this would be 7,000 CAD.
The free spins are also subject to this rule. Since these have no direct value, the winnings are used for the calculation. Attention: Free spins are only valid for 24 hours.
At PlayFrank Casino you collect loyalty points in the Exclusive Club right from the start. Every new customer starts with a green crown and can work their way up.
The following levels are possible: bronze, silver, gold, platinum, Premium.
Unique benefits await you at each level. For example, faster payout of your winnings, personalized bonus offers, VIP managers and more. The respective exchange bonus also improves depending on the level. You collect loyalty points while gambling. You could later exchange these for valuable rewards. But be careful, after a while these will expire.
Deposit and withdrawal options
Transfers take anywhere from 24 hours to 6 days. It can sometimes take longer depending on which option you choose. Transfers to eWallets are the fastest. There are certain methods available:
Please note that not all casino methods may be activated for your country. You can find out which ones in the checkout area. Withdrawals are possible in Playfrank from 10 CAD.
An ID check is carried out before your first payout. You can upload the documents directly to your own account. Click on "Load documents" and follow the instructions. As a rule, a copy of your ID and a confirmation of registration are required.
Professional customer service
You can reach support via live chat or the contact form. They can be contacted 7 days a week until late at night.
Many questions are answered in advance in the generous FAQ area. It is worth taking a look at these, because there are hardly any ambiguities. If so, customer service is at your disposal. He is competent and friendly so that every customer is happy.
PlayFrank Mobile Casino
Unfortunately, the PlayFrank developers did not program a native app. You can still play mobile games, after all, thanks to HTML5, the casino can be accessed on all platforms.
So that you can enjoy your casino out of your pocket, type the PlayFrank URL into the mobile browser. The redirection to the mobile version takes place automatically. If you have not yet registered, you can log in to your mobile phone, make a deposit and get started.
In addition to live table games, Play Frank casino also offers virtual ones: several variants of roulette, blackjack, baccarat, poker and many others. Video poker fans will find many classic and modern options from NetEnt and GamesOS. It holds MGA license and this is great to see.
- Double License
- Good Game Selection
- Mobile Casino
- Problems with withdrawals
Evolution Gaming, iSoftbet, Lightning Box Games, Microgaming, NetEnt, NextGen Gaming, PariPlay, Play'n GO, Playson, Pragmatic Play, Just For The Win, Booming Games, Betsoft, Light & Wonder
Android, iPad, iPhone, Windows, Mac
AUD, CAD, EUR, GBP, NOK, USD
If you want to register at PlayFrank Casino, you don't have to do a lot for it. Simply click on "Create account" and choose a suitable username.
The Play Frank is a modern casino that has been clearly programmed. Customers get along well because everything is in its place. On the left you can see the menu, on the right the content, for example the games.
The casino offers around 800 games from many manufacturers. This casino ensures variety.
There are many slot machines available at PlayFrank. If you have the choice, you are spoiled for choice. Given the wide range of options, it is worthwhile to try out the many titles in demo mode.
We estimate that the average rate is 98%. We can't look at all 800 games, so we're talking about the average.
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