WinBay Casino Review: Bonuses, RTP and Complaints

Let's start with the BGaming provider, which, unfortunately, was not without RTP reductions. In almost all tested slots, the indicators are underestimated – and not by a fraction of a percent, but by several points at once. For example, instead of the standard 97% and above, here the slots have an RTP of around 94%.

• All Star Fruits – RTP 94.05% (normal 97.04)

• Catdiana – RTP 95.3%

• Disco Party – RTP 94% (normal 97.01)

• Jokers Million – RTP 94.53% (normal 97.34)

• Lucky Ducky – RTP 94.25% (normal 97.25)

• Wild Moon Thieves – RTP 94% (normal 97)

But with Evoplay, the situation is even worse - here the decrease in RTP affected all proven slots, and the drop in the return rate is impressive. In each of the slots, the RTP was at the level of 92%, while the initial parameters should be around 96%. A difference of 4% or more is no longer just a non-adjustment, but a crude attempt to reduce the player's chances of winning. At such values, bonus features and the base game become significantly less profitable.

• Book Of Plenty R– RTP 92.08% (normal 96)

• Candy Luck – RTP 92.07% (normal 96.01)

• Chosen By The Gods – RTP 92.15% (normal 96.1)

• Dragon Balls – RTP 92% (normal 96)

• Fishing Mania – RTP 92.03% (normal 96)

• Hellfire Joker – RTP 92.15% (normal 95.9)

The Gamomat provider was also on the list of those whose WinBay casino reduced the RTP in each checked slot. If in the original versions of the games the values were declared to be about 96%, then here they fell to 92-94%. This is a tangible difference that makes the game much less promising in terms of refunds. In some slots, the RTP drop is over 4%, which significantly affects the potential result.

• Juicy Joker – RTP 94.14% (normal 96.1)

• Royal Seven Xxl – RTP 92.10% (normal 96.11)

• Sticky Diamond – RTP 92.14% (normal 96)

• Super Duper Cherry – RTP 92.12% (normal 96.12)

• The Book Beyond 2 – RTP 94.15% (normal 96.11)

• Vegas Joker – RTP 92.14% (normal 96)

Continuing to check, Hacksaw Gaming also did not avoid underreporting. The RTP in all tested slots was below 96%, with a decrease of up to 4%.

• Fist Of Destruction – RTP 92.38% (normal 96.3)

• Gladiator Legends – RTP 94.44% (normal 96.31)

• Hand Of Anubis – RTP 94.32% (normal 96.24)

• The Bandit – RTP 92.17% (normal 96.34)

• Rip City – RTP 94.27% (normal 96.22)

• Xmas Drop – RTP 92.32% (normal 96.28)

Unlike previous providers, Mascot has a slightly better situation at WinBay Casino. Although a decrease in the RTP is observed in one of the slots, in general, most of the games have retained their standard parameters. This is a rare exception in our test, but still it cannot be said that the provider completely avoided interference from the casino.

• Aloha Tiki Bar – RTP 93.9% (normal 95.2)

• Amaterasu Keno – RTP 95.7%

• Christmas Infinite Gifts – RTP 94.7%

• Loot The Train – RTP 95.02%

• Riot 2 – RTP 95.38%

• Zeus The Thunderer Deluxe – RTP 95%

A pleasant surprise is that there are no RTP changes in NetEnt slots. All the verified games meet the stated parameters, which makes them more profitable for players compared to most other providers in this casino. This is a rare case of honesty that stands out from the rest of the results.

• Aloha Christmas – RTP 96%

• Cupcakes – RTP 96.05%

• Flowers Christmas Edition – RTP 96.32%

• Hooks Heroes – RTP 96.82%

• Lost Relics – RTP 96.30%

• Twister – RTP 96.04%

But Nolimit City is again seeing a massive decrease in RTP. In all the slots that we tested, the return to player rate was 2-4% below the norm. This is a significant change that completely changes the mathematical model of the games, making them more difficult to win.

• Brute Force – RTP 92.06% (normal 96.05)

• Devils Crossroad – RTP 92.08% (normal 96.07)

• Folsom Prison – RTP 94.01% (normal 96.07)

• Gaelic Gold – RTP 94.42% (normal 96.20)

• Road Rage – RTP 92.17% (normal 96.03)

• Tanked – RTP 94.04% (normal 96.03)

Pragmatic Play at WinBay Casino has also undergone changes. All the slots tested showed reduced RTP values, which makes them less profitable. It is especially frustrating to see a decrease in RTP in popular games that are originally designed with a good balance of returns. Here, the casino cuts the player's chances literally at every step.

• Book Of Fallen – RTP 94.47% (normal 96.5)

• Gates Of Hades – RTP 94.50% (normal 96.51)

• Gates Of Olympus – RTP 94.50% (normal 96.50)

• Sugar Rush – RTP 94.50% (normal 96.52)

• Sugar Rush 1000 – RTP 94.50% (normal 95.52)

• Sweet Bonanza – RTP 95.5% (normal 96.51)

With Quickspin, the situation is similar - a decrease in the RTP is observed in each tested slot. It would seem that the provider has a reliable reputation, but in this casino, all slots come with understated values. In some cases, the reduction reaches almost 4%, which is a tangible loss in the long term of the game.

• Book Of Inferno – RTP 94.19% (normal 96.15)

• Crystal Queens Coins – RTP 94.18% (normal 96.16)

• Pineapple Crush – RTP 92.07% (normal 96.06)

• Raven Rising – RTP 94.19% (normal 96.17)

• Reel Nightmare – RTP 92.07% (normal 96.1)

• Scatter Monsters – RTP 94.19% (normal 96.08)

Red Tiger has mixed results. Here, some of the slots come with normal RTP values, and in some there is a decrease. This gives the player little choice, but the fact remains that some of the games at this casino are not in favor of the user.

• Fa Fa Babies – RTP 92.76% (normal 95.74)

• Fish N Fish – RTP 96.10%

• Moon Spell – RTP 92.79% (normal 95.78)

• Thors Vengeance – RTP 95.66%

• Trophy Fish – RTP 95.71%

• Wolf Stacks Megaways – RTP 95.72%

Thunderkick also has reductions, but they did not affect all slots. In a number of games, the RTP was lower than the standard, but a few slots retained their original figures. This is better than most providers at this casino, but still not a perfect result.

• Hellapenos – RTP 94.17%

• Hot Turkey – RTP 94.13% (normal 96)

• Midas Golden Touch 2 – RTP 94.27%

• The Wildos – RTP 94.18% (normal 96.15)

• Ways Of Athena – RTP 94.21%

• Xterminate – RTP 94.12%

With Wazdan, the situation is sad – there is a significant decrease in RTP in all tested slots. On average, the difference with the original values is about 2%, and in some cases it is more. Players hoping for good odds in these games will find themselves disappointed.

• 16 Coins – RTP 94.13% (normal 96.1)

• 36 Coins – RTP 94.17% (normal 96.11)

• 9 Coins – RTP 94.13% (normal 96.12)

• Moon Of Fortune – RTP 94.18% (normal 96.12)

• One Coin – RTP 94.14% (normal 96.13)

• Sizzling Eggs – RTP 94.03% (normal 96.14)

The last to be tested was Yggdrasil, and here again there are unpleasant surprises. Most slots have a reduced RTP, and in some cases, the difference is a catastrophic 3-4%. This makes the games less profitable and reduces the chances of getting good winnings.

• Diamond Delirium – RTP 94.1%

• Floridaman – RTP 94% (normal 96)

• Killroad 66 – RTP 94%

• King Power – RTP 94% (normal 96)

• Major Miners – RTP 90.5% (normal 94)

• Max Elements – RTP 90.5% (normal 94)

To be honest, the chances of winning at this casino look very low. In most of the trusted providers, we found a serious decrease in RTP – and not in one or two slots, but almost everywhere. There are exceptions, but they are isolated and clearly do not correct the overall picture. With this level of RTP reduction, it becomes almost impossible to win, and the game session turns into a struggle with mathematically programmed losses. In this casino, you should not expect a fair return of funds, and even the most successful spins in the long run will not be able to compensate for the hidden changes in the slots. The conclusion is obvious: playing at WinBay Casino is not a good idea if you are counting on fair odds and a fair RTP.

With a vast game selection, attractive bonuses, and a user-friendly interface, WinBay provides a seamless and enjoyable platform for all types of players. The site boasts quick loading times, easy navigation, and a variety of payment methods, including e-wallets, cryptocurrencies, credit/debit cards, and bank transfers, making both deposits and withdrawals simple.

WinBay Casino stands out with its generous bonuses and promotions. New players can take advantage of a Welcome Bonus offering a 100% match on their first deposit up to C$750 plus 200 free spins. In addition to this, WinBay has an array of ongoing promotions, including Casino Weekend Reload Bonuses, Weekly Reload Bonuses, and Sports Weekly Reload Bonuses, ensuring there's always something to keep players engaged. The promotions come with favorable wagering requirements and low minimum deposit thresholds, making it easy for players to enjoy bonuses without feeling overwhelmed.

WinBay’s gaming library is nothing short of massive, featuring over 8,000 games, including a wide range of Slots, Table Games, Crash Games, Jackpots, Live Dealer Games, and Instant Games. Players can enjoy top-rated games from renowned developers like Pragmatic Play, NetEnt, Evolution, and Play'n Go. The Live Casino section, with games like Blackjack, Roulette, and Baccarat, is powered by leading software providers, ensuring high-quality gaming experiences.

For sports enthusiasts, WinBay also has a Sportsbook, where users can place bets on a variety of popular events, including Football, Tennis, Boxing, and Formula 1, all backed by competitive odds.

WinBay supports a wide variety of payment options, from traditional credit/debit cards to numerous e-wallets and cryptocurrencies such as Bitcoin, Ethereum, and Tether. The minimum deposit is just C$15 for most methods, with some cryptocurrencies requiring a slightly higher deposit. Withdrawals are processed efficiently, with e-wallets and cryptocurrencies offering the fastest processing times.

The WinBay mobile experience is just as impressive as the desktop version. Players can enjoy all the same features and games on their Android or iOS devices without compromising on quality. The site’s design is optimized for mobile play, providing a smooth, seamless experience no matter where you are.

WinBay’s customer support team is available 24/7 through live chat and email. The Help Center is well-organized, offering detailed FAQs across multiple categories, from account verification to payment issues. The live chat function provides instant assistance, ensuring that players can get the help they need at any time.

WinBay is licensed by the Anjouan Gaming Authority, ensuring a safe and secure environment for players. The casino employs RNGs for fair play and uses state-of-the-art encryption to protect personal and financial data. While WinBay provides basic responsible gambling tools, players are encouraged to manage their gaming habits independently.