Bitkingz Casino - withdrawal rejected multiple times
Thread starter milene874 Start date 07/25/2024 08:12:53 pm
On July 19, 2024 I played at the Bitkinz casino and won $3000 cad I gave the documents for verification the bank statement allowed and telephone bill and copy of an interac transfer transaction. My withdrawal was accepted and I received the money on July 20, 2024. On July 22, 2024 I play again with interac transfers when I exceeded the transfer limit, I used my visa debit card to deposit, my card has two functions: debit and visa credit, I won $6000 when I requested two withdrawals of $3000. Each time they are refused, they asked me for photos of my card that I gave and also statement of the last transactions,i sent all documents. the casino does not want to understand that my visa debit card is not a credit card but I can use it for visa transactions, I wrote to them yesterday and sent a screenshot of my bank's website which explains the characteristics of my access card I am still waiting to receive the money customer service does nothing to help us. Please help me get my money back.
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