Don't play there. It only eats money, you cant get cashback or any bonuses. Read please this consveration between support. Timothy.W. End chat 03:44 Hello! You reached RoySpins Support Team. How can I help you? 03:44 Victor.B. End chat 03:26 Hello! You reached RoySpins Support Team. How can I help you? 03:26 Hi why i havent got cashback? 03:26 Let me take a moment to check your account. 03:28 According to the system, you have already received all available cashback at the moment. Can I assist you with anything else? 03:29 Hm, when and how much? 03:31 Please wait a moment. 03:31 Ok I'm waiting 03:33 ? 03:33 According to the system, you have received your last cashback of 25 EUR on 12.09.24. 03:34 Hm..what? I have been blocked my account weeks 03:36 Unfortunately, as a support agent, I don't have access to this information. The cashback is calculated and credited by the system automatically. 03:37 Okey fine, who can write with that ? 03:38 I may need a bit more clarity. Could you please rephrase the question? 03:39 Why i dont have this ny account? Where i can see these transcations? 03:45 Just a couple of minutes, I'll check all the relevant information to assist you. 03:46 Tnx 03:50 Can I assist you with anything else? 03:50 What ? 03:51 I have get any answer ? 03:51 Unfortunately, your cashback has expired. 03:52 My account was blocked, how was this expired ? 03:53 Please wait a moment. 03:53 Ok i will write to casino guru and ask gamblers 03:54 As the system shows, you received a cashback on 12.09.2024, on 13.09.2024 your account was unblocked, and on 15.9.2024 it has expired as the expiry period for it is 3 days. 03:55 Where i can see this by myself ? 03:56 Unfortunately, there is no option to see expired bonuses. 03:56 I deposited las week over 400€ and u tell i cant get any casback ? Its more then last time 03:57 Kindly allow me a few more minutes. 03:58 As I can see, currently, you have collected all the cashback available for your account. 03:58 138€ since then if i got it "cashback" 03:59 20.09 to today its 332€ 04:00 Deposits and withdrawals made from Monday to Thursday of the same week are not included in the cashback calculation. Cashback is calculated based on the overall difference between losing and winning bets since the account was created, deducting any already credited cashback. The cashback percentage depends on the overall loss difference: * If the overall loss difference is less than €5100, the cashback percentage ranges 5%-12%. * If the overall loss difference is more than €5100, the cashback percentage ranges 16%-28%. In this case, cashback is individually determined by the VIP department. 04:01 I will write to Casino Guru and AskGamblers, its totally scam 04:01 Can I assist you with anything else?

Hi friend, let me try to help. Which E-mail account was registered to?