Hello! I am writing to you because I have encountered a serious problem at 4Kasino casino. I registered on this site about a month ago and have been actively playing during this time. However, when I tried to withdraw my winnings, problems began. First, they asked for additional documents to verify my account. I sent all the necessary documents, including my passport, bank statement, and even proof of address. However, after two weeks I still have not received any response from the casino. My account is blocked and I can not log in. The support service tells me that my verification request is being processed, but how long can this continue? I earned $ 2,000 and now I can not get my money! This is very disappointing and causes distrust in the casino. I ask you to help me solve this problem.

Hello. Please provide us with your login or email that you used to register on this site, as well as any screenshots of correspondence with casino support. You can send this data in private messages to ensure confidentiality. Sincerely, The CasinosInCanada Team

Hello! I sent all the requested data and screenshots in private messages. The login I use on 4Kasino is va ka 1990. I hope you can help me solve this issue.

Thank you for the information provided. We are starting an investigation and will contact 4Kasino Casino on your behalf. This may take some time, but we will definitely inform you about the progress of the case and its results. Sincerely, The CasinosInCanada Team

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We would like to inform you that we have contacted the representatives of 4Kasino casino and forwarded your complaint to them. We are currently awaiting their response. This usually takes 3 to 5 business days. As soon as we have new information, we will contact you immediately. Sincerely, The CasinosInCanada Team

Thank you for your promptness! I hope that the casino will respond faster and the problem will be solved.

Hello. We would like to inform you that we have received a response from 4Kasino Casino. They have confirmed that your verification request was indeed being processed and that there was a technical error that delayed the process. Your account has been unblocked and you can log in now. Withdrawals should be available within the next 24 hours. Please check your account and let us know if the issue is resolved or if you have any further questions. Sincerely, The CasinosInCanada Team

I see it is now unlocked. However, the withdrawal button is still unavailable. It has been 24 hours.

We will contact 4Kasino Casino again to clarify the reason for the delay. Please stay in touch. Sincerely, The CasinosInCanada Team

Hello 4Kasino have confirmed that the withdrawal process has been delayed due to an update to their payment system. Your withdrawal request is currently being processed and should be completed within the next 12 hours. Please check your account after this time and let us know if the issue is resolved. Sincerely, The CasinosInCanada Team

Finally! The money has arrived in my account. Thank you very much for your help! Without you, I probably would not have managed to solve the problem.

We were happy to help you! We are always here to support players and help with any online casino issues. If you have any further questions or concerns, feel free to contact us. Sincerely, The CasinosInCanada Team