Hello everyone on the forum. I have a very serious problem with Wanted Win casino and I need your help. The situation is as follows: I registered at Wanted Win Casino in early June 2024, mainly because of their attractive bonuses. At first, everything went fine, I played, fulfilled the bonus conditions. But when it came time to withdraw my winnings, problems began. On July 18, 2024, I requested a withdrawal of $750. All verification documents were uploaded and checked during registration, but the casino decided to request verification again. They requested additional documents, which I provided immediately. A week has passed, but there are no changes, the money does not arrive, and the support service responds with template phrases or does not respond at all.

Hello. For further investigation we need to receive your email or login, as well as screenshots of correspondence with support and your personal account, if possible. Please send them in private messages. Sincerely, The CasinosInCanada Team

I sent all the screenshots and documents in private messages. I hope you can help faster than their support.

Thank you. We have received your materials and will begin an investigation. We will contact Wanted Win Casino representatives and try to speed up the process. It may take some time, but we will keep you updated. Sincerely, The CasinosInCanada Team

Hello! We contacted Wanted Win Casino and received a response from them. They claim that your withdrawal request is delayed due to technical issues with their payment system. They promise to resolve the issue within the next 48 hours. We will monitor the process and notify you of any changes. Sincerely, The CasinosInCanada Team

Technical issues? I doubt it. Why couldn't the support team tell you that right away? That sounds like an excuse. I hope you can get a real solution, not just empty promises.

Hello! We would like to inform you that Wanted Win Casino has confirmed that the technical issues have been resolved. Your withdrawal request has been reprocessed and the funds should reach your account within 24 hours. Please let us know when you receive the funds. Sincerely, The CasinosInCanada Team

Waiting for confirmation.

24 hours have passed, but there is no money in the account. What now? How long will this continue?

Wanted Win Casino has confirmed that the funds have been successfully sent to your account. They apologize for the delay and promise that such issues will not happen again. Please check your bank account and confirm receipt of the funds. Sincerely, The CasinosInCanada Team

The money has finally arrived. Thank you for your persistence and help! I hope that I will not have to face such problems again.

We are glad that the problem has been solved. If you have any further questions or problems, do not hesitate to contact us. We are always ready to help. Sincerely, The CasinosInCanada Team