I am absolutely furious with ComboSlots Casino!

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#21204

Hello! I am absolutely furious with ComboSlots Casino! They scammed me for a large amount of money and I don’t know what to do. I have been trying to withdraw my winnings of 5,000 Canadian dollars for two weeks now, but I keep getting some strange excuses. First they said they had technical problems, then they started asking for additional documents that I had already sent during verification. I won this money honestly, played all the bonuses according to the rules, and now I feel cheated! Every time I write to their support, they answer me with some meaningless nonsense. I am already starting to think that they are deliberately dragging out time so that I will freak out and just forget about this money. But I will not give up so easily! Help me deal with these scammers!

#21206

Hello. We understand your indignation and are ready to help you understand the situation with ComboSlots. First, we will need more information. Please send the following data in a private message: 1. Your login to ComboSlots casino 2. Screenshots of correspondence with casino support This information will help us conduct a thorough investigation and contact the casino to clarify all the circumstances.

#21208

Thank you for your quick response. I have sent all the requested data in private messages. I hope this will help to understand the situation.

#21210

Thank you for the information provided. We have received your details and are starting an investigation. We will contact ComboSlots to find out the reasons for the delay in payment and will try to speed up the process. Please allow 2-3 business days for us to process your request.

#21220

Okay, I'll wait. I'm very worried about my money.

#21223

Dear user, we have an update on your case. We contacted the ComboSlots administration and received a response from them. According to them, the delay in the payment was due to additional security checks due to the large amount of winnings. They confirmed that all necessary checks have been completed and your withdrawal request has been approved. The payment should be made within 24 hours. Please let us know when you receive your payment. If you do not receive your payment within 24 hours, please contact us immediately and we will continue our investigation.

#21226

That 's great news! Thank you very much for your help. I'll definitely let you know as soon as I get the money. And what about compensation for all this time and nerves?

#21228

We are glad we could help.

#21255

Hello! I want to inform you that I received my winnings in full. The bonus was also credited to the account. Thank you very much for your help in solving this problem. You really helped.

#21260

We are very glad that we were able to help you. Thank you for letting us know about the positive outcome. We wish you good luck and safe gaming!

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