HeySpin online casino - problem with the withdrawal of winnings

Start date

296
#786

Hello! My name is Maria and I want to tell you about my problem with HeySpin online casino. I can't hide the fact that I was very happy when I won a large sum of money a week ago in The dog house . I played honestly and winning was like a gift of fate for me! However, now I have a serious problem with the withdrawal of winnings. After I requested a payout, they blocked my account and I can no longer log into it. I am very concerned and tried to contact the casino support, but I only get automatic replies and my problem is not resolved. I really hope you can help me resolve this situation. I really need my money. Please help me get my account back and claim my winnings. I believe that your service can solve this problem and my hopes are on you!

#789

Hello Maria! Thank you for contacting and trusting our service. We are sorry about the situation and are ready to do our best to solve your problem with HeySpin Casino. Please do not worry. We fully understand how important this money is to you and will do our best to help you claim your winnings and unlock your account. Send us your details in a message: 1. HeySpin online casino account 2. Login on the site 3. The amount of winnings and the total amount in the account. 4. Screenshots of the blocked account and, if possible, correspondence with technical support . CasinosInCanada support team

paid 50 USD
our debt 480 USD
#794

Good afternoon Of course, I sent you everything I had. Thank you very much for your answers and attempts to solve my questions ... honestly, I did not even expect an answer, and you even try to help ... thank you. Very quivering moment, I send rays of good luck and hope for the best.

#797

Thanks for the information provided. We have already contacted HeySpin representatives and forwarded your issue to them. Our support team will now actively monitor this issue and ensure constant communication with the casino. As soon as we receive a response from HeySpin or we have any information about the progress of resolving your problem, we will definitely inform you immediately. We value you as our user and are ready to provide you with maximum support in this situation. CasinosInCanada support team

paid 50 USD
our debt 480 USD
#800

Thanks for your attention to my problem! Your words really give me hope for a positive resolution. I will be looking forward to your update. You are so good, I really did not expect such care from you ... thanks again. Thanks again for your concern! You are truly professionals and I appreciate your responsiveness. I will leave all my hopes for you and your team. Thank you!

#891

Hello Maria. We would like to share an update with you regarding your issue with HeySpin Online Casino. After we contacted the casino, they informed us that the problem with your account being blocked was due to incorrect identification when you were verifying. HeySpin regrets this misunderstanding and understands how disappointing it can be after your big win. The HeySpin team apologized for the misunderstanding. We want to assure you that we are closely monitoring the progress of your issue and our team is doing everything we can to expedite the process. Perhaps in the next few days your account will be unlocked, and you will be able to receive your long-awaited winnings. An email from the online casino will be sent to your e-mail, where step-by-step actions will be provided for re-verification. Please go through it as soon as you have time. Best wishes, CasinosInCanada support team

paid 50 USD
our debt 480 USD
#896

Thank you for your help, the letter has arrived, I will now pass verification and unsubscribe to you as soon as it is ready ...

#905

Submit all paperwork and complete everything.

#909

Thank you, Maria, for your prompt participation in the resolution process. The casino has received your letter and within 24 hours your account will be unblocked, after which you can easily withdraw funds. We will stay in touch with you throughout the process of verifying and unlocking your account. If you have any questions or need further assistance, feel free to contact us. CasinosInCanada support team

paid 50 USD
our debt 480 USD
#914

Thank you for your concern! No questions, I'm waiting for the result. I'll post as soon as I get notifications.

#923

Good evening. I just received a letter, and immediately joyful I write to you! Everything went well, I got back access to my account, and I even put my funds on withdrawal. Nothing is missing, everything is great. I don’t know what other words of gratitude can describe ... thank you very much for your work! You are the best !

#929

Thanks Maria! We also wish you good luck and we are sure that your problem will not happen again. If you have any further questions or need further assistance, please do not hesitate to contact us. We are always ready to help! CasinosInCanada support team

paid 50 USD
our debt 480 USD

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