Qassino Casino: Player Complaints Over Unpaid Winnings

At the centre of the scandal is Qassino Casino, a casino that can now confidently be called a club of deceivers. User Pascal07 left a complaint in our complaints service where he talked about his terrible experience with this establishment. His attempt to withdraw the 3,000 euros he had legally won turned into a hopeless quest with numerous obstacles.

Player history

The player, stuck in the bureaucratic hell of Qassino Casino, tried more than once to explain the situation and find a solution, but in response he only received a wall of silence or automatic unsubscribes from technical support, which seemed to be engaged not in helping users, but in mocking them.

"Every time I tried to convey my problem to them, they answered me with cliched phrases. I felt like I was talking to a robot, and not to a person who could help me," the player complains in his appeal to us.

Moreover, the casino itself replied that the player had no violations of the rules and had no problems with winnings; he received it honestly. But "promising does not mean getting married" and no solution to the problem followed after that.

Moreover, when the player brought confirmation from the bank about the possibility of receiving funds on a new credit card, he expected that the problem would finally be resolved. However, in response, technical support continued to sing their monotonous song: "We need a match between the card from which the deposit was made and the card for withdrawal."

"This is no longer just ignoring; this is a complete lack of understanding and lack of desire to help. It seems that they are doing everything they can to complicate the process," shared the user, expressing their despair and disappointment in the casino.

That is, we have a classic case where a casino operates on the principle of "enriching itself" and does not hesitate to deceive players by any means, even fraudulent ones. Here it is already clear that no arguments or evidence can break through the wall of their greed.

The final blow below the belt came with accusations of fraud and the subsequent blocking of the account without any reason. It is obvious that the casino uses every opportunity to avoid paying out money, even making up absurd accusations.

This story becomes living evidence of how Qassino Casino manipulates its rules, playing on the nerves of its customers. Casino technical support, which should have been the first line of help, has become the first line of defence against payouts.

Sites Pseudo defenders or How "Helpers" Cover up Scammers

In search of justice, our user turned not only to us, but also to several popular platforms where players can leave a complaint against the casino. However, imagine his disappointment when none of these sites could help him solve the problem, and worse, they continued to recommend this casino to other users. Let's figure out how each of them "helped" our unfortunate gambler.

1. AskGamblers - Accomplices in All Their Glory

On AskGamblers, our poor guy poured out his heart and soul and the details of his drama. But what came of it? Nothing! Just empty words and no action. And Qassino Casino sparkles on the website like a star on a Christmas tree. There are no blacklists or mentions that the casino does not pay out winnings – not even close. This is direct assistance to scammers, nothing less.

2. LCB ( Latest Casino Bonuses ) – Theatre of the Absurd

Next, our hero wrote his complaint on the LCB forum, link for the distrustful: Complaint against LCB. The result is similar: a lot of sympathy, zero changes.

3. Casino Guru - Dummies as Saviors

And the last act of the tragedy took place at Casino Guru. The scenario does not change: a lot of blah blah blah, no help. And the Qassino casino continues to remain on the list of casinos and is not going to join the black list. How can you trust such "defenders" who seem to be friends with the players' enemies?

That's all the "protection" from these impostors, who must themselves be on the tail of the swindlers. Protect the interests of players? Come on, don't make fun of my horseshoes. They simply disguise their agreement with the casino under the guise of help. There is no point in relying on such "helpers".

Conclusion about Qassino Casino, but not withdrawal of money:

As for Qassino Casino, this establishment will certainly be included in our black list. Even though you can win in it, you will never be able to get your money. You will regularly receive banal excuses: a problem with verification, a problem with the payment system and many similar ones, and you will never receive your money. Is it worth playing in such an establishment? Is it worth continuing to sponsor scammers? Of course no.

How to avoid becoming a victim of a casino and choose a reliable place?

Be smart! Don't be fooled by ratings, nice bonuses and other marketing ploys. We at CasinosInCanada have compiled for you a list of honest casinos that have passed our transparent checks and for which we are personally responsible. We do not delete reviews and complaints and always take the side of the player, not the casino.