Heatz Casino. It's just absolute rubbish!

Start date

171
#1499

It's just absolute rubbish! I invested my hard earned money in this casino and what did I get in return? Nothing but nerves and disappointment! I won a large amount and they promised me that I would receive my winnings within 3 days. But it's been two weeks now and I haven't received a single damn cent! I wrote to them in support ten times! Ten times, Carl! They just ignore my messages like I'm air for them! It's just chaos! And then there's something else - they just block my account! My account where I invested money, time and hope! Just like that, without explanation! I tell you honestly, I did not expect that they would throw me so brazenly! I have lost all faith in this damn world where people are willing to do anything for money! But I heard about your service and I hope you can help me! I'm not ready to just put up with this deception! I want my money and I want that damn Heatz Casino was punished for their atrocities! Please help me! Help me get my money back and punish these bastards.

#1500

Hello, Thank you for contacting us. We understand that the current situation at Heatz Casino has caused you concern. We are ready to help you and resolve this issue. We understand that waiting for the transfer of winnings and the blocked account made you unhappy. We are ready to conduct a detailed investigation into this situation. To get started, we'll need some additional information so we can contact Heatz . Casino and help you resolve this issue: 1. Your nickname or Heathz account number casino . 2. The dates and amounts of your deposits, as well as the details of your withdrawal request. 3. If you have any letters or chats with Heathz support Casino , please provide them. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#1502

Thank you for your prompt response. I sent everything to you..

#1503

Thank you for the data provided. We have already started communicating with Heatz Casino to find out the reasons for the delay in payment of winnings and account blocking. We promise to take all necessary steps to resolve this situation. CasinosInCanad support team

paid 50 USD
our debt 480 USD
#1504

We are pleased to announce that your question with Heatz Casino will be successfully resolved. Your money will be sent to your account and your account will be unlocked. The user's winnings were not paid out due to a technical error that occurred in the payment processing system of the Heatz casino. As a result of this error, the user's payout request was processed incorrectly, resulting in a delay and non-payment of funds. The casino did not detect and respond to this error in a timely manner, and the user's complaints were transferred to the security department. However, now the issue is settled and the problem is no more. If you have any further questions or need further assistance, feel free to contact us. CasinosInCanada Support Team

paid 50 USD
our debt 480 USD
#1506

Clear. Strange situation, but I'm glad it's over. Whether this is true or not, we will never know. Thanks for the help!

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