I'm in a difficult situation because of the Boho casino!

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175
#1596

Hello! My name is Margaret and I'm in a difficult situation because of the Boho casino ! It's just terrible what they do and I need your help! I decided to try my luck at Boho , and to be honest, my story started off well. I won a decent amount of money! But the problems started when I tried to withdraw my winnings. They tormented me endlessly with account verification, asking for more and more documents. I sent them everything they asked for, but they still found a reason to refuse payment. That's not all! After they refused to pay me, my account was suddenly blocked! I can't log into my account and check my balance. They don't answer my messages or provide any explanations. That's just terrible! I spent months playing and winning, and now my money is gone and my account is blocked. I need help! I do not know what to do. I still have hope that you can help me get my money back and unblock my account. I hope you will do everything in your power to get Boho to fix this terrible situation!

#1614

Hello! Of course, Margaret! We understand how frustrating and stressful this situation is, and we are ready to help you resolve this situation with Boho Casino. First, let's figure out what could be causing the problem with your account and the payment of winnings. Please provide us with your login or email associated with your game account. If possible, provide us with more information about what documents and information Boho Casino has requested from you and screenshots of correspondence with the casino. This may help us understand why they refused payment. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1630

They asked for copies of my passport, bank statements and even a selfie of me holding my passport. I sent all this to them, but they still refused. I sent everything in private messages.

#1653

Thanks for the information provided. Perhaps Boho casino has encountered an increase in fraud cases and therefore has tightened its verification requirements. We will be filing an appeal on your behalf to try to resolve this situation. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1681

We will contact Boho Casino and provide them with all the necessary information and documents. We will need to ensure that they review your account and consider your payout request. We will insist that they do this as quickly as possible. Please give us some time to resolve this situation. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1709

Thank you very much for your help! I hope this helps resolve this nightmare.

#1734

Dear Margaret, We are pleased to announce that we were able to resolve your issue with Boho Casino. After we contacted them and provided all the necessary documents, the casino reviewed your account and payment request. They admitted their mistake in refusing and confirmed your legitimacy. Your account is now unlocked and your winnings have been paid out to your bank account. Please check your balance and make sure the money was successfully credited. We understand that this has been an unpleasant and stressful time for you and we apologize for any inconvenience you have experienced. Our goal has always been to help players in situations like this, and we're glad we were able to help you get your funds back and resolve this unfortunate incident. If you have any further questions or require additional support, do not hesitate to contact us. We are always ready to help. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1785

Thank you, you are real lifesavers! The money has arrived and your casino profile is now available! Thank you very much!

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