I recently won a significant amount at Bitdreams Casino. I requested a withdrawal, but more than three weeks have passed and I have not received any payment or updates.
Thread starter turnerDonald Start date 09/25/2023 05:06:43 am
I have been playing at Bitdreams Casino for quite some time now and recently won a significant amount of $1500. I have completed all the necessary procedures to request a withdrawal, but it has been over three weeks and I have not received any payment or update. Every time I contact support I get the same response that my request is "pending". I'm starting to think that they are not going to pay me. Can anyone help?
Hello, We have conducted a thorough investigation and are pleased to announce that your issue will be resolved shortly. We quote the casino's response: “We sincerely apologize for the inconvenience caused. We have reviewed the player's withdrawal request and have discovered an internal delay in processing it. We are pleased to announce that the payment of $1,500 has been approved and will be deposited into the player's account within the next 24 hours. We appreciate your patience and understanding." Please let us know when the payment has been received into your account so that we can close the complaint. Casinos In Canada Support Team
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