I am absolutely furious about this outrage at Apuestamos!

I am absolutely furious about this outrage at Apuestamos! It all started two weeks ago when I decided to take advantage of their "Get a 200% bonus on your first deposit" promotion. I deposited $500 expecting to receive an additional $1,000 as a bonus. But what do you think? I was credited only $50! I wrote to support and they promised to sort it out. A week passed and I was told that everything was fine and that I had to deposit $500 to receive the full bonus. This is absurd! Where is that written? Why was I deceived? I topped up my account with more money and that’s how I was “rewarded”?

Hello! We are truly sorry for your unpleasant experience with Apuestamos. So that we can help you, please specify your login or email that you used in Apuestamos. If you do not want to share this information publicly, please send us a private message. Also, if you have screenshots or other evidence of your interactions with the casino, this will help us in our investigation. Support team Casinos In Canada

Now I will send and attach screenshots of letters from support and my balance. I feel deceived and demand justice!

Thanks for the information and screenshots provided. We will begin an investigation into your matter and contact Apuestamos. Please give us some time. Support team Casinos In Canada

Good afternoon. We contacted Apuestamos and found out that there was indeed an error when crediting the bonus to your account. The casino apologizes and is ready to credit you with the missing bonus amount. They also offer you an extra 50 free spins as compensation. Please check your account and let us know if everything is ok. Support team Casinos In Canada

I checked my account, and indeed, I was credited with the missing bonus and free spins. Although I'm still disappointed in Apuestamos, I appreciate your help. I hope this won't happen again.

We're glad we could help. If you have any other problems or questions, don't hesitate to contact us. We are always ready to help. Good luck and enjoy the game! Support team Casinos In Canada