Apuestamos Casino Reviews and Answers

The platform is available in multiple languages and features products from well-known software developers in the iGaming industry. While headquartered in Malta, Apuestamos aims to cater to players worldwide, including those from Europe, Canada, and New Zealand. Despite its challenging pronunciation, playing at Apuestamos is anything but difficult. In this review, we will delve into the brand in greater detail to explore the offerings it provides.

At Apuestamos casino, there is a single bonus available, which is the welcome bonus. This consists of a 100% deposit match and 20 free spins for the game Spinata Grande. The minimum qualifying deposit for the bonus is 10 CAD, while the maximum amount it will match is 100 CAD.

To withdraw the bonus, you must meet a 35x wagering requirement on both the deposit and bonus funds within 21 days of receiving them. Similarly, any winnings from the free spins are subject to a 35x turnover requirement. It's important to note that the free spins must be used within 24 hours of receiving them, or they will be forfeited. While these terms are standard in the industry, the time given to meet the requirements is reasonable.

Apuestamos offers a library of over 500 games, primarily consisting of slots from various providers, with a focus on Play'n GO. Additionally, there are 37 table games including Roulette, Blackjack, and Baccarat, as well as over 100 live dealer games featuring Blackjack, Baccarat, Roulette, Hold'em, and other chance-based games. The casino also has a dedicated section for scratch cards, offering 34 different options.

However, the organization of the game library is not well-optimized, with games simply loading as you scroll. While there are basic categories and a search function, the lack of filtering options makes it challenging to navigate and discover new games. On the positive side, you can demo games before registering by clicking on the information symbol in the top-right corner of each game, providing an opportunity to try them out before committing.

Apuestamos Casino provides a wide range of payment methods for deposits. These include popular card providers such as Visa, Mastercard, and Maestro, as well as options like Bank Transfer, Sofort, Trustly, Skrill, Neteller, ecoPayz, PayPal, Rapid Transfer, Giro Pay, Interac, AstroPay Card, MuchBetter, Euteller, EPS, Paysafecard, and CashtoCode. The availability of these methods may vary depending on your location. Deposits are processed instantly, except for Interac, which may take up to 24 hours to complete. The minimum deposit amount is €10, and the supported currencies include EURO, GBP, USD, NZD, AUD, CAD, SEK, CLP, BRL, and INR.

For withdrawals, Apuestamos offers several methods, including Visa, Mastercard, Bank Transfer, Trustly, Skrill, Neteller, MuchBetter, ecoPayz, PayPal, Rapid Transfer, and AstroPay Card. The minimum withdrawal amount is also €10, and for new accounts, there is a monthly withdrawal limit of €7,000. This limit may increase as you establish yourself as a customer. The processing times for withdrawals vary depending on the chosen method and can range from 2 to 6 business days. It's important to note that real-money deposits not associated with bonus funds do not have any wagering requirements.

Apuestamos Casino holds a license from the reputable Malta Gaming Authority (MGA), a well-known and respected regulatory body. The MGA is recognized globally for its stringent regulations and commitment to ensuring a secure and fair gaming environment. With the MGA license, players can have peace of mind knowing that the casino operates under strict guidelines and that their interests are protected.

In addition to the MGA license, Apuestamos also holds a license from the UK Gambling Commission (UKGC) for players from the UK. The UKGC is known for its high standards and comprehensive regulations, providing an additional layer of trust and reliability for UK players. With these licenses in place, players can be confident in the security and legitimacy of Apuestamos Casino.

Apuestamos Casino offers customer support through email and online chat. The online chat service is available from 8 AM to 12 AM CET. During our interaction with them, the estimated response time was 15 minutes, but they typically responded within 5 minutes. The support agent was knowledgeable and friendly, providing helpful assistance.

Alternatively, if you prefer a less immediate form of communication, you can reach out to them via email, and they will respond as promptly as possible. Additionally, there is an FAQ section available on the website, addressing many common queries. However, the functionality of the FAQ section can be inconsistent, with some performance issues and a search option that may not always work as intended.

Apuestamos Casino features a busy and visually dynamic design. The main focus of the landing page is the game library, occupying a significant portion of the screen. At the top of the page, there is a navigation bar with various categories, including games, promotions, support, account options, and more.

A banner showcasing the welcome bonus is displayed above the navigation bar. As you scroll down, the game catalog continues to load more games automatically, resulting in a somewhat overwhelming experience. Although the entire library is not loaded at once, the continuous loading can be a bit cumbersome. Finally, at the bottom of the page, you will find detailed information about licensing, payment providers, legal matters, and other relevant sections.

Apuestamos Casino does not offer a dedicated mobile app. However, the mobile version of the website is fully optimized for both iOS and Android devices. You can access the casino and play games seamlessly on modern smartphones and tablets without any issues.