Can you help solve this problem?

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148
#2887

Hi, I tried to withdraw my $1400 from William Hill for the first time on 20/8/2023 and the last time on 15/9/2023 but every time they cancel my withdrawal. I tried to find out the reason from them, but they only say that they have technical problems and no other messages. My account was fully verified earlier, and payments until September 15, 2023, were accepted without problems, but something happened on their side. Can you help solve this problem? Most likely they want me to just lose everything with them, but I don’t intend to play there until I get the money.

#2889

Hello. We are truly sorry for your unpleasant experience with William Hill Casino. We have begun an investigation into your problem and will contact William Hill Casino for further details. Please provide your casino login and give us some time to resolve this issue. We will contact you as soon as we receive a response from the casino. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2891

Thank you for your quick response. I sent you everything. I hope you can help me in this situation. It's really annoying when things like this happen.

#2893

Good afternoon. We contacted William Hill Casino and conducted an investigation. The casino has confirmed that your withdrawal has been temporarily delayed due to a technical error. However, according to their statements and the evidence provided, payment was made on October 1, 2023. Please let us know if you received the money? Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2895

Yes, the complaint can be closed, the money came to Skrill . I apologize for not answering immediately what they did. Thanks for your time!

#2898

You can always count on our support. If you have any additional questions or concerns in the future, don't hesitate to contact us. Good luck and enjoy the game! Support team Casinos In Canada

paid 50 USD
our debt 480 USD

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