I decided to try my luck at Vinyl Casino

Thread starter Deborah O. Mitchell Start date 01/10/2024 06:26:25 am

125
#2993

Hello! Allow me to share with you a story that began on November 14th of this year. It was a typical autumn day, and I decided to try my luck at Vinyl Casino. As a true music lover, I was drawn to their style and game selection. My choice fell on the "Money Train 4" slot, which, as it turned out, brought me incredible luck. After a few hours of playing, to my surprise, I won a significant amount of $4,500. I was thrilled and immediately requested a withdrawal to my e-wallet using the method I had previously used without any issues – transaction #78542. However, more than a month has passed, and the money is still not there. I contacted Vinyl Casino's support, but the response was brief and uninformative – basically, "wait." I can't understand the reason for the delay. I've waited for a long time, but I'm running out of patience! My casino login is RocknRolla78, and the contact email is rocknrolla78@gmail.com. I'm providing you with screenshots of my win, withdrawal request, and correspondence with support in private messages. I really hope for your help in resolving this unpleasant situation.

MikeCollins
Administrator
840
+3
#2994

Hello. Thank you for the detailed description of the situation and the provided information. We will immediately initiate an investigation with Vinyl Casino. Thanks for the unique transaction number – it will greatly assist in our investigation. Have you changed the withdrawal method or updated your payment details? Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3000

No, I haven't changed my withdrawal method. I have always used the same e-wallet.

MikeCollins
Administrator
840
+3
#3002

Thank you for clarifying. We will contact Vinyl Casino to inquire about the status of your transaction and try to expedite the process. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
MikeCollins
Administrator
840
+3
#3003

We have received a response from Vinyl Casino. They have informed us that your payout is delayed due to an internal transaction review. They assure us that this is a standard security procedure and that your payment will be processed as soon as the review is completed. We have asked them to expedite this process. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3004

Thank you for the update. I hope to receive my funds soon.

MikeCollins
Administrator
840
+3
#3005

Hello. Vinyl Casino has confirmed that the review is complete, and your $4,500 payout has been approved. The money should be credited to your e-wallet within 24 hours. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3006

That's wonderful news! I will let you know as soon as I receive the money.

#3036

I just checked my wallet, and the money has indeed arrived. Thank you so much for helping me resolve my issue.

MikeCollins
Administrator
840
+3
#3038

We are glad we could help, and your matter has been successfully resolved. If you have any other problems or questions, we are always ready to assist. Good luck in your future games! Support Team Casinos In Canada

paid 50 USD
our debt 480 USD

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