I'm in complete despair!

Thread starter bettycampbell4l Start date 01/16/2024 08:24:51 am

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#3043

Hello, Casinos In Canada team! I'm in complete despair! I played at Lucky7even and finally won a significant amount—$4,200! I was on cloud nine, but my ecstatic state quickly turned into horror. I initiated the withdrawal process 10 days ago, on December 5th, at 5:30 PM. But the money still hasn't arrived! It's unbearable! I'm starting to think I've been deceived. I tried to contact the casino support, but there's no response. My nickname at the casino is xXWinJoe87Xx, and here's the transaction number: #9876543. Please help me figure this out!

MikeCollins
Administrator
840
+3
#3045

Hello! We understand your concern and are ready to assist you. Thank you for providing detailed information and reasons. Also, if you have screenshots confirming the withdrawal request, please send them to us. We have already initiated the process of investigating your issue. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
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#3047

Yes, of course, I will send all the data and screenshots right away! I hope you will help me resolve this situation as soon as possible.

MikeCollins
Administrator
840
+3
#3048

Thank you for providing the information. We are starting the investigation and will contact Lucky7even to clarify the details. Please await updates from us. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
MikeCollins
Administrator
840
+3
#3053

Good day. We have contacted representatives of Lucky7even and found out that the delay in payment occurred due to the verification of your gaming activity. The casino wants to ensure that all game rules were followed. We strongly recommend you wait for the completion of their verification. Can you confirm that you complied with all the casino rules? Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
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#3054

Yes, I am sure I did not violate any rules! I played fairly and followed all the conditions.

MikeCollins
Administrator
840
+3
#3055

Thank you for confirming. We will continue communication with Lucky7even and try to expedite the verification process. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
MikeCollins
Administrator
840
+3
#3056

Good day! We are pleased to inform you that the verification of your gaming activity at Lucky7even is complete, and no violations were found. Your winnings will be paid in full within the next 24 hours. Please let us know when you receive the money. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
5
0
#3057

Oh, these are wonderful news! I am so happy and relieved! I will definitely inform you as soon as I receive the money. Thank you for your help!

5
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#3058

Hooray! The money has arrived! Thank you so much for your help and support. You are true professionals!

MikeCollins
Administrator
840
+3
#3059

We are glad we could help, and your issue has been successfully resolved. If you have any additional questions or problems, feel free to reach out. Good luck and happy gaming! Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3113

Hello. I have a question. If I have an account in an online casino and I asked for confirmation of my data and a statement of deposits and withdrawals of all transactions (GDPR), they must send me the documents within 30 days. Yes or no?

MikeCollins
Administrator
840
+3
#3114

robert kuczera wrote Tuesday 13th of February

Hello. I have a question. If I have an account in an online casino and I asked for confirmation of my data and a statement of deposits and withdrawals of all transactions (GDPR), they must send me the documents within 30 days. Yes or no?

What's the license? If it is a Malta or UK license, then YES. If Curacao, you don't owe anything.

paid 50 USD
our debt 480 USD
#3116

Test massanger

#3117

Test massanger2

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