I'm in complete despair!
Thread starter bettycampbell4l Start date 01/16/2024 08:24:51 am
Hello, Casinos In Canada team! I'm in complete despair! I played at Lucky7even and finally won a significant amount—$4,200! I was on cloud nine, but my ecstatic state quickly turned into horror. I initiated the withdrawal process 10 days ago, on December 5th, at 5:30 PM. But the money still hasn't arrived! It's unbearable! I'm starting to think I've been deceived. I tried to contact the casino support, but there's no response. My nickname at the casino is xXWinJoe87Xx, and here's the transaction number: #9876543. Please help me figure this out!
Hello! We understand your concern and are ready to assist you. Thank you for providing detailed information and reasons. Also, if you have screenshots confirming the withdrawal request, please send them to us. We have already initiated the process of investigating your issue. Support Team Casinos In Canada
Good day. We have contacted representatives of Lucky7even and found out that the delay in payment occurred due to the verification of your gaming activity. The casino wants to ensure that all game rules were followed. We strongly recommend you wait for the completion of their verification. Can you confirm that you complied with all the casino rules? Support Team Casinos In Canada
robert kuczera wrote Tuesday 13th of February
Hello. I have a question. If I have an account in an online casino and I asked for confirmation of my data and a statement of deposits and withdrawals of all transactions (GDPR), they must send me the documents within 30 days. Yes or no?
What's the license? If it is a Malta or UK license, then YES. If Curacao, you don't owe anything.