Those scoundrels from Winners Magic have cheated me!

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117
#4249

I'm furious! Those scoundrels from Winners Magic have cheated me! Can you believe it, I recently won a $25,000 jackpot on the Mega Moolah slot. At first, everything seemed fine, I even got confirmation from the casino that the payout was approved. But now, after 2 weeks have passed, there's still no money in my account! To all my inquiries to support, they feed me some nonsense, saying that such a large sum payout requires additional checks, blah blah blah. What other checks?! I honestly won this money and have every right to receive it! In short, I'm sure they just don't want to pay out my honest winnings and are deliberately stalling. They probably hope I'll give up and forget about this money. But no way! I won't give up that easily! Help me deal with this casino and get my money out of them! I'm ready to take them to court, even to the press.

#4251

Hello! We sincerely regret that you've had to deal with such an unpleasant situation. Congratulations on your big win, but such a long delay in jackpot payout is definitely a serious violation on the part of Winners Magic. Please send us screenshots of your correspondence with Winners Magic support, your login, as well as any confirmations of your payout approval. We will immediately contact the casino management and demand explanations. If Winners Magic does not provide you with your rightful winnings in the very near future, we are prepared to provide legal support and assistance in filing an official complaint with regulatory authorities and gambling commissions.

paid 50 USD
our debt 480 USD
#4253

Thank you so much for not leaving me alone with this problem! I've sent screenshots of all my correspondence with Winners Magic support, as well as a screenshot of the jackpot win congratulations and notification that the payout was approved and would be made within 5 business days. As you can see, three times that time has passed already! Anyway, I really hope in you! If needed, I can provide any additional documents or information. I'm an honest player and have nothing to hide. It's Winners Magic who should be ashamed of their behavior, not me!

#4255

We have initiated an investigation. We will contact you shortly with updates.

paid 50 USD
our debt 480 USD
#4266

I'll be waiting for your news and keeping my fingers crossed that your pressure on Winners Magic will have an effect. I really hope these crooks will come to their senses and not worsen the situation. After all, it's their reputation and players' trust at stake.

#4272

Dear player, we have excellent news! Your situation has been successfully resolved. We have received an official response from Winners Magic management regarding your win. The casino has acknowledged that they made an unacceptable delay in paying out your jackpot and apologized for the inconvenience caused. They have confirmed that your $25,000 win was approved and is completely legitimate. The withdrawal is available in your profile. Thank you for your trust and patience! We are always ready to provide support and defend players' rights. If you have any questions or difficulties, don't hesitate to contact us, we'll help!

paid 50 USD
our debt 480 USD
#4279

Wow, these are just amazing news! I don't even know how to thank you! You really work wonders and restore faith in justice! When I saw your message, tears of joy and relief came to my eyes. Honestly, I was already mentally prepared for lengthy disputes and legal battles. But you managed to resolve the issue in the shortest possible time and without unnecessary stress. It's priceless!

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