iWild Casino scammed me out of my money!

Start date

141
#4291

This is outrageous!!! iWild Casino scammed me out of my money! I've been playing with them for several months, and everything was fine. But as soon as I won big once - it all started! I honestly played through all the bonuses, requested a withdrawal of 3000 euros, and they blocked my account! Can you believe it?! No explanations whatsoever! I contacted support, but they're stalling. They say I violated some rules there. What rules?! I always played fair! They just don't want to pay out my honest winnings! This is fraud!!! How can they get away with this?! The worst part is, their bonus terms are jaw-dropping - you can't understand them without a dictionary. And I fell for it like a fool! They just scammed me out of 3000 euros!!! Help me get my money back! I'm desperate, I really need this money. Deal with these scammers!!!

#4302

Hello! To understand the situation, please clarify: 1.The date of your account block. 2. The amount and in which game you won before the block. 3. The terms of the bonus you were playing through. Awaiting your response.

paid 50 USD
our debt 480 USD
#4309

The block happened the day before yesterday. I just won at Sugar Rush - about 3690 euros! I played a bit more, started losing. Tried to withdraw right away, but no luck! They said, "Your account is blocked." I almost fell off my chair!!! About the bonus - I took a 100% first deposit bonus, up to 500 euros, I think. The wagering was insane - x50! But like a cursed one, I kept spinning the slots until I cleared it. And now they're like, "Well, hello there, you violated the rules!" What rules, damn it?! Show me where it's written in black and white! I mean, can you imagine such audacity?! I'm just speechless!!!

#4313

I've sent an official request to iWild Casino asking for details on the block of your account and the reason for the refusal to pay out. Expect a response from the casino or from me within 24-48 hours. We'll try to resolve your issue as quickly as possible.

paid 50 USD
our debt 480 USD
#4315

Thank you so much, sincerely! I trust you!

#4316

Thank you for your trust. I'll inform you as soon as I receive a response from iWild Casino.

paid 50 USD
our debt 480 USD
#4359

Good day! We've received a response from iWild Casino. They claim that your account was blocked due to suspicious activity related to a breach of bonus terms. We've requested specific evidence and explanations from them regarding which rules were violated. We also insist on a review of your case, considering the evidence of fair play provided by you.

paid 50 USD
our debt 480 USD
#4374

This is absurd! I didn't break any rules! I just won and wanted to withdraw my money!

#4379

We completely share your outrage and continue to insist on a thorough review of your case by iWild Casino. We also recommend that you remain calm, as it will help us effectively resolve your issue.

paid 50 USD
our debt 480 USD
#4399

We have good news! iWild Casino conducted additional investigation and confirmed that an error occurred on their system. Your account will be unblocked, and all funds, including the 3000 euro winnings, will be available for withdrawal within the next 24 hours. They also apologized for any inconvenience caused.

paid 50 USD
our debt 480 USD
#4405

Finally! Thank you for everything you've done! You're real lifesavers!

#4409

We're glad we could help you, and your issue has been successfully resolved. If you have any further questions or problems in the future, please don't hesitate to contact us. Good luck in your future games and winnings.

paid 50 USD
our debt 480 USD

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