Casilando Casino Review: Bonuses, RTP and Complaints
Casinlando is an online casino that belongs to the group of those with a valid EU license. In addition to the Maltese license, the provider also has licenses from Curacao and the British Gambling Commission. The provider has not been on the market for very long but can still score with a few things.
Doubtful Casino
I lost the funds, and it seems unlikely that they will address or resolve the issue. There doesn't appear to be any proactive action on their part to rectify the situation.
The casino doesn't show regard for players; they outright restricted me from playing slots from a specific provider, compelling me to wager on others that I'm not familiar with and don't particularly enjoy.
I wasn't entirely satisfied, to be honest. Occasionally, I encountered issues with games not functioning correctly. However, the positive aspect is the extensive variety of available games, and in terms of winnings, it was fairly decent. There were instances where I didn't experience much success consecutively, but then I managed to achieve significant winnings with just 10 spins.
Overall, Casilando is a good provider, but it also reveals one or two weaknesses. First of all, the game selection is successful. There is a wide range of slot machines. So in terms of game selection, customers should find exactly what they are looking for there.
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Analyzing the RTP (Return to Player) of slots in Casilando reveals the following trends:
BGaming RTP
BGaming presents mixed results, with "Book Of Pyramids" and "Lady Wolf Moon Megaways" boasting high RTP, while "Book Of Kemet" and "Four Lucky Clover" exhibit lower values.
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Bonanza Billion – RTP 95.97%
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Book Of Kemet – RTP 94.82%
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Book Of Pyramids – RTP 97.13%
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Domnitor's Treasure – RTP 95.24%
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Four Lucky Clover – RTP 89.41% (normal 94%)
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Lady Wolf Moon Megaways – RTP 97.04%
ELK Studios RTP
ELK Studios offers slots with a consistent RTP level of 94%, potentially below expectations for many players, although there are no casino manipulations.
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Ashoka – RTP 94%
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Coba Reborn – RTP 94%
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Cygnus 3 – RTP 94%
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Dead Mans Gold – RTP 94%
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Hula Balua – RTP 94%
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Nitropolis 4 – RTP 94%
Hacksaw Gaming RTP
Hacksaw Gaming in Casilando demonstrates a significant decrease in RTP across most slots, raising concerns about the casino's fairness in these games.
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Beast Below – RTP 94.24% (normal 96.16)
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Cursed Seas – RTP 94.27% (normal 96.2)
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Drop'em – RTP 94.19% (normal 96.3)
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Lord Venom – RTP 94.25% (normal 96.2)
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Temple Of Torment – RTP 94.09% (normal 96.17)
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Vending Machine – RTP 94.26% (normal 96.3)
Microgaming RTP
Microgaming predominantly offers high RTP, creating favorable conditions for players.
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Break Da Bank Again – RTP 95.43%
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Carnaval – RTP 96.94%
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Immortal Romance – RTP 96.86%
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Lara Croft Temples And Tombs – RTP 96.05%
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Lucky Riches Hyperspins – RTP 96.52%
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Thunderstruck II – RTP 96.65%
Netent RTP
NetEnt demonstrates mixed results, with some games like "Cornelius" and "Narcos" maintaining high RTP, while others like "Dazzle Me Megaways" show reduced values.
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Cornelius – RTP 96.04%
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Dazzle Me Megaways – RTP 95.08% (normal 96.1)
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Narcos – RTP 96.23%
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Space Wars 2 Powerpoints – RTP 96.05%
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Spinsane – RTP 96.26%
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Wild Worlds – RTP 96.47%
Nolimit City RTP
Nolimit City is primarily represented by games with high RTP, a positive sign for players.
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Blood And Shadow – RTP 94.04% (normal 96.13)
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Bounty Hunters – RTP 96.07%
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Gluttony – RTP 96.08%
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Infectious 5 Xways – RTP 96.12%
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Mental – RTP 96.07%
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Star Struck – RTP 96.19%
Pragmatic Play RTP
Pragmatic Play demonstrates a decrease in RTP in most of its slots, potentially reducing players' winning chances.
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Gates Of Olympus – RTP 94.5% (normal 96.50)
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Sugar Rush – RTP 94.5% (normal 96.52)
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Sweet Bonanza – RTP 95.5% (normal 96.48)
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The Dog House – RTP 95.51% (normal 96.51)
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Wolf Gold – RTP 93.99% (normal 96.01)
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Zeus Vs Hades Gods Of War – RTP 94.05% (normal 96.07)
Push Gaming RTP
Push Gaming is represented by games with high RTP, promising fair winning odds.
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Bison Battle – RTP 96.58%
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Crystal Catcher – RTP 96.40%
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Mount Magmas – RTP 96.5%
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Nightfall – RTP 96.36%
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Viking Clash – RTP 96.67%
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Wheel Of Wonders – RTP 96.5%
Red Tiger RTP
Red Tiger in Casilando also shows a decrease in RTP in most of its slots, potentially causing concern among players.
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4squad – RTP 94.74% (normal 95.72)
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Esqueleto Mariachi – RTP 95.02% (normal 96.1)
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Hot Hot Chilli Pot – RTP 93.67% (normal 95.76)
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Mega Rise – RTP 95.16% (normal 96.08)
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Totem Lightning Power Reels – RTP 95.12% (normal 96.03)
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Wings Of Ra – RTP 94.7% (normal 95.69)
Relax RTP
Relax Gaming demonstrates mixed results, with some games like "Beast Mode" maintaining high RTP, while others like "Book Of Power" show a decrease.
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Beast Mode – RTP 96.32%
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Book Of Power – RTP 94% (normal 96.11)
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Money Train 3 – RTP 96.1%
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Space Miners – RTP 96.47%
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Templar Tumble – RTP 96.25%
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Temple Tumble Megaways – RTP 96.25%
Wazdan RTP
Wazdan supports high RTP, positively impacting players' opportunities.
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Black Horse Deluxe – RTP 96.23%
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Hungry Shark – RTP 96.47%
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Infinity Hero – RTP 96.24%
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Magic Of The Ring Deluxe – RTP 96.47%
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Magic Stars 5 – RTP 96.42%
Play'n Go RTP
Play'n Go in Casilando is primarily represented by games with an RTP of 96%, ensuring stable winning odds. However, some slots occasionally drop to 94%.
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Book Of Dead – RTP 96%
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Honey Rush – RTP 96%
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Legacy Of Egypt – RTP 94% (normal 96.5)
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Reactoonz – RTP 96%
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Rise Of Olympus 100 – RTP 94% (normal 96.20)
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Sweet Alchemy – RTP 96%
Is it possible to win at Casilando?
There is a good range of different slot machines and support with a chat option. In our Casilando Casino review, as part of our test report, we also took a closer look at other aspects. These are the factors of payment methods, mobile games, or VIP offers. The following text shows how the provider did on these points.
Casilando New Player Bonus
Players who register at Casilando Casino get 10 free spins just for that! The first deposit is also upgraded by 100% up to 300 CAD, and a further 90 Casilando Casino bonus spins are added.
Thus, the Casilando Casino welcome bonus for Austrian players looks like this:
Registration: 10 free spins without deposit
First deposit: 100% up to 300 CAD + 90 Bonus Spins
Wagering requirements at Casilando
The wagering requirements are the subject of each casino offer. At Casilando, these sales conditions stipulate that the player must wager the deposit and bonus money a total of 35 times with the provider. Different rules apply to winnings from free spins. These are only released once the player has managed to wager the original bonus.
Whenever you want to wager a bonus, it is important that you look at the percentage of the bets that count towards the bonus amount. This can reveal significant differences. At Casilando, the stakes on most slot machines are counted 100 percent.
However, there are exceptions among the games. Blood Suckers, Blood Suckers II, Dead or Alive, Devils Delight, Kings of Chicago, Lucky 8 Line, Super Nudge 6000, Big Bad Wolf, 300 Shields, Secrets of the Stones, and Victorious only get 20 percent of the pie.
In addition to the sales conditions described, there are also conditions of participation that players must adhere to. For example, the minimum deposit is 20 euros. Furthermore, the deposit may not be made with the payment methods Skrill and Neteller, otherwise, the right to a bonus expires.
Also important: When playing with the bonus, the customer may use a maximum of 1 CAD per game. If he bets more money, he would violate the wagering requirements. Cancellation of the bonus and the winnings made with it would be likely. There is no deadline in the classic sense. However, the provider can remove the bonus if the player remains inactive for 30 days.
More promotions from Casilando
In addition to the welcome bonus, does Casilando have other promotions that existing customers can benefit from, for example? Yes, there are such actions. For example, the “Thursday short break” can be found on the overview page of the campaigns. The player benefits every Thursday from a 50 percent deposit bonus up to a maximum of 250 euros. This offer also includes 20 free spins on the slot Aloha! cluster pays. Also on board is a loyalty campaign. The player has the chance to collect loyalty points and exchange them for bonus money.
These points are also awarded for deposits. The customer receives a certain number of loyalty points for every 10 CAD spent. How many loyalty points this depends on the game. In slots, there are two. In the conversion, 250 loyalty points are worth a euro bonus. If the player collects at least 1,250 of these points, then there is a Casilando Casino bonus worth five CAD.
Casilando games offer
In a way, the range of games is the main attraction in an online casino. At Casilando there is a very good selection of slot machines that come from different areas. The games also come from well-known manufacturers such as Microgaming or NetEnt. Once you surf to the Casilando Casino login page, we are sure you will find the right game for you.
Slots
Slots are no longer just a sidekick. They have even taken the lead, which is also reflected in a numerical superiority over other games. The range of slots at Casilando is well balanced and features some of the best-known and most popular slots. NetEnt’s Starburst falls into this category. This slot is not only one of the most well-known in the industry but also part of the bonus offer.
Jack and the Beanstalk, Twin Spin, and Guns 'n Roses are other representatives of NetEnt. But Microgaming fans don't have to do without their favorite slots either. In addition to Immortal Romance, the provider also has Jurassic World, Xcalibur, or Break da Bank Again. But there are other providers who are represented with their machines. These include Elk Studios, Nextgen, and Blueprint. So there is certainly no lack of choice for the player.
Casilando mobile & app
Mobile players are welcome at Casilando. However, they will not find a standalone application there that they can download to their smartphone or tablet. Rather, the mobile gaming experience takes place via a web app. This means that customers can simply call up the provider's website via the browser on their smartphone or tablet.
There they can then log in with their data and enjoy the gaming experience. In principle, the offer can be used with modern operating systems, although there may be restrictions. This means that not all games are also available in the mobile version.
Deposits and Withdrawals
The payment methods control how the customer can deposit and withdraw money from their account. At Casilando, this point is designed a little carelessly, at least for players without a valid customer account.
Since there is no FAQ or help section - more on that later - there are only a few payment provider logos at the bottom of the website for the player to use. In such a case, the employees from the live chat always refer to those logos. There is only an answer if you ask directly. The player can deposit using the following methods:
Mastercard
Visas
maestro
EPS
Klarna immediately
Cash to code
Neosurf
MuchBetter
Trustly
Paysafecard
Skrill
Neteller
rapid transfer
Bank Transfer
Withdrawal
Of course, players not only want to know how to deposit money, but also how to withdraw money. Since there is no list, at least players without a customer account will have to go through support. According to the support, withdrawals can be requested in the following ways:
Visas
Neteller
Bank Transfer
This selection is quite thin, but still covers the most important main categories - credit card, e-wallet, banking options. The minimum amount is 10 CAD.
Customer support
Casilando's support turns out to be a double-edged sword. On the one hand, it is positive that there is a live chat. The player sometimes has to ask several times before getting a satisfactory answer to his question.
An example is the payment methods. When asked which payment methods are specifically available for customers, the employee refers to the logos shown below on the provider's website. Only after renewed demand does he reveal the information on how customers can deposit and withdraw. Why this doesn't work immediately is puzzling. Other questions, on the other hand, are usually answered without hesitation and in a friendly manner. You also don't get the feeling of dealing with a bot.
Security and seriousness
Security and seriousness are two points that are among the central themes, especially in the gaming sector. After all, what use is the best offer if the provider is not sure? With Casilando, however, customers have no reason to be nervous or suspicious. The provider has three valid licenses. The license of the Malta Gaming Authority is even one of the safe and coveted EU licenses. The British Gambling Commission and a license from Curacao are also on board.
Whoever is in possession of these licenses meets the requirements, among other things, in terms of data protection, responsible gaming and Co. If this were not the case, then Casilando would not receive any of the licenses mentioned. Fair gaming is strictly and closely monitored as part of the licensing process - and beyond. A so-called "RNG" (Random Number Generator) is used, which ensures random game results. Were it not for this, Casilando would have been denied the license as well. Of course, customer data must also be protected against misuse. The provider therefore uses secure SSL encryption so that third parties cannot access this data.
Casilando Screenshots
VIP offer
Is there a VIP offer or is there none? A good question, because on the provider's website there is nothing to read about a classic VIP program. However, a more detailed request for support revealed that there are certainly VIP offers. In the first request, however, the support employee was unable to say what these VIP offers look like in detail. For this reason, I checked again and then received a more informative answer. It read as follows: "To obtain VIP status, you must have at least 1,000 loyalty points and a total deposit of at least 500 CAD. Strong: Anyone who has already achieved VIP status in another online gambling hall can prove this at Casilando and will also receive VIP status there for a 30-day trial period.
Overall, Casilando is a good provider, but it also reveals one or two weaknesses. First of all, the game selection is successful. There is a wide range of slot machines. So in terms of game selection, customers should find exactly what they are looking for there.
- Multiple valid gambling licenses
- Game offer
- Bonus offer includes Casilando Casino free spins on Book of Dead
- Wagering Requirements
- Payment Methods
Casilando Casino
2017
1x2 Gaming, Bally, Barcrest, Betdigital, Big Time Gaming, Blueprint Gaming, Elk Studios, Evolution Gaming, Inspired Gaming, Kalamba Games, Leander Games, Lightning Box Games, NetEnt, Play'n GO, Quickspin, Realistic Games, Red Tiger Gaming, Thunderkick, WMS, Push Gaming, Just For The Win, Relax Gaming, Stakelogic, Light & Wonder
Android, iPad, iPhone, Windows, Mac
Chat, E-mail
AUD, BRL, CAD, EUR, GBP, NOK
FAQ
Withdrawals undergo initial processing, which typically takes 72 hours. However, the duration may vary, potentially exceeding this timeframe based on the chosen payment method.
Casilando Casino is a trustworthy online gambling platform, holding valid licenses and regulation from both the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). The casino adheres to stringent security protocols to ensure a secure gaming environment.
Certainly, Casilando Casino is accessible on mobile devices. It utilizes cutting-edge technology, providing a seamless gaming experience on desktops, tablets, and mobile devices.