Casino Kings Review: Bonuses, RTP and Complaints
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Casino Kings claims to offer a "royal experience," but players might be left wondering whether this kingdom is more about pomp than substance. Launched in 2014, Casino Kings is owned by ProgressPlay Limited, a familiar name in the industry. While the casino may boast a fancy design and a solid selection of games, some underlying issues can't be ignored.
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Casino Kings Casino
2014
1x2 Gaming, Big Time Gaming, Blueprint Gaming, Elk Studios, Evolution Gaming, Foxium, Inspired Gaming, Lightning Box Games, Microgaming, NetEnt, Nolimit City, Play'n GO, Pragmatic Play, Quickspin, Rabcat, Red Tiger Gaming, SYNOT Games, Thunderkick, Tom Horn Gaming, Wazdan, Just For The Win, Hacksaw Gaming, Playtech, Iron Dog Studios
Android, iPad, iPhone, Windows, Mac
Chat, E-mail
BRL, CAD, EUR, GBP, NOK, USD
First Impressions
Casino Kings’ website is visually appealing with a sleek, dark red and white color scheme. Navigation is relatively straightforward, but the limited language options (English and Swedish only) might leave non-speakers frustrated. It’s disappointing that in this global market, a casino of this size isn’t more inclusive.
While the site advertises safety and security, boasting its Malta Gaming Authority (MGA) license, players might feel like it's more of a box-checking exercise rather than a genuine commitment to player protection. And sure, it’s mobile-friendly, but in today’s world, that’s a baseline expectation—not a major selling point.
Game Selection
Yes, Casino Kings has partnered with some top-tier developers like Microgaming, NetEnt, and NextGen, and the game selection is extensive. However, it’s nothing that isn’t offered by a dozen other casinos. While there are popular slot titles like Game of Thrones and Gonzo’s Quest, and a decent live casino section, there’s nothing here that stands out.
The flashy jackpot games, like Cash Splash and Treasure Nile, might get some players excited, but let’s be honest—those games are featured at pretty much every other casino. The overall offering is decent but lacks uniqueness. It’s just another run-of-the-mill game portfolio.
Welcome Bonus
Casino Kings’ welcome bonus, advertised as “100% up to C$200,” might look attractive at first glance. However, dig a little deeper, and you’ll find an unforgiving x50 wagering requirement attached to it. This means that if you take full advantage of the C$200 bonus, you’ll need to wager a staggering C$10,000 before you can withdraw any winnings. Ouch!
The misleading nature of this offer will likely catch newcomers off-guard, leaving a sour taste in their mouths when they realize how difficult it is to actually benefit from this “generous” promotion.
Payments and Withdrawals
Casino Kings offers a range of payment methods, including credit cards, e-wallets, and bank transfers, which is fairly standard. However, the real kicker is the withdrawal time. Players are looking at a frustrating pending period of 72-96 hours before their withdrawals are even processed. So, while you may be lucky enough to win, you’ll need the patience of a saint to see your money.
Casino Kings Screenshots
Customer Support
Customer support is available via live chat, email, and telephone—but only between 7 am and midnight CET. This limited availability means that players needing help outside of those hours are out of luck. For a casino that claims to provide a “royal experience,” you’d expect 24/7 support to be a given. Instead, players are left with a support service that, while competent, isn’t always there when they need it most.
Casino Kings certainly presents itself well with a sleek design, a solid variety of games, and a recognizable MGA license. However, the overly strict bonus terms, lengthy withdrawal times, and less-than-ideal customer support hold it back from being truly "royal." Players who are looking for a hassle-free experience may want to look elsewhere. While Casino Kings has some redeeming qualities, it ultimately fails to live up to its royal promises.
- Wide Game Selection
- Mobile-Friendly
- Licensed by MGA
- Extremely High Wagering Requirements
- Long Withdrawal Times
- Limited Customer Support
- Language Limitations
FAQ
The welcome bonus comes with a steep x50 wagering requirement. This means that you must wager 50 times the bonus amount before you can withdraw any winnings. For example, if you claim a C$200 bonus, you’ll need to wager C$10,000 before making a withdrawal.
Withdrawals at Casino Kings can take anywhere from 72 to 96 hours to be processed. After the pending period, the actual time for funds to reach your account depends on your chosen payment method.
Unfortunately, Casino Kings only offers support in English and Swedish. If you don’t speak either language, you may have difficulty navigating the site and accessing customer support.
No, Casino Kings’ customer support is available from 7 am to midnight CET. This means that assistance is not available during overnight hours, which can be inconvenient for players needing help outside of these times.
Casino Kings looks great, but it's all surface. The customer support is slow, and I was really disappointed by the limited language options. Not everyone speaks English or Swedish!
Took me four days to get my withdrawal processed, and when I contacted support, they were no help. The games are good, but it’s not worth the headache of waiting for your money.
I was drawn in by the flashy website and great game selection, but the bonus conditions are ridiculous. x50 wagering? Forget about it! I couldn’t even make a dent before the bonus expired.
Casino Kings certainly presents itself well with a sleek design, a solid variety of games, and a recognizable MGA license. However, the overly strict bonus terms, lengthy withdrawal times, and less-than-ideal customer support hold it back from being truly "royal." Players who are looking for a hassle-free experience may want to look elsewhere. While Casino Kings has some redeeming qualities, it ultimately fails to live up to its royal promises.