Lab Casino Review
Verified RTP, real bonuses, complaints, and payment details.
Casino Lab RTP: from 90.72% to 96.4%
Casino Lab lowers the RTP
Casino Lab details
Casino Lab
2003
Big Time Gaming, Evolution Gaming, Ezugi, Gamomat, iSoftbet, Microgaming, NetEnt, Play'n GO, Pragmatic Play, Quickspin, Red Tiger Gaming, Wazdan, Push Gaming, Yggdrasil Gaming
Android, iPad, iPhone, Windows, Mac
Chat
CAD, EUR, GBP, NOK, USD
Community about Casino Lab
Latest player review highlights
Short previews of recent player feedback. Full reviews, replies and ratings are available in the player reviews section below.
Money withdrawal speed
Shows how players rate the casino's cash-out timing after a withdrawal request is submitted.
Account verification speed
Shows how players rate the time needed to complete account checks and verification requests.
Pros and Cons of Casino Lab
- Available on desktop & mobile
- Easy to use interface
- Impressive live casino section
- Trusted casino licence
- Geographical restrictions
- High wagering requirements
Visiting the casino here is like a laboratory experiment. The design is determined by steampunk elements. Otherwise, it is very similar to the offer of the other brands of the gambling provider.
Genesis Global Limited develops new online casinos relatively quickly, most of which have the same range of games on offer. The game selection between brands is relatively similar. There are only minor differences in the bonus.
At first glance, the casino made a good and extravagant impression. The gambling operator is also known. We decided to include the casino.
The design is kept in light and warm colours. In the background you can see many pictures of people with machine parts and modern machines with many gears - typical steampunk elements. When you look at the website for the first time, you will notice that the main area is occupied by a slider. Below you will find a text field for the game search and then the games in tiles. A side menu on the left leads to the actions, the games or other sub-categories. Steampunk design elements have also been used here. Filtering by software manufacturer is also possible when selecting a game.
Game selection, live casino at Casino Lab
Casino Lab has the standard game selection of the gambling operator. More than 1,300 casino games from game manufacturers such as Play’n GO, NetEnt, Skywind, Microgaming, iSoftBet, Quickspin, Red Tiger, Big Time Gaming, Yggdrasil, Push Gaming, Gamomat / Bally Wulff and NextGen are available.
You will therefore find classics like Sunny Sevens, Saxon, Bombuster, Goldaur Guardians, Artemis vs Medusa or Book of Gods. But it takes a long time to integrate new games.
There are almost 50 games in the jackpot games. Red Tiger's progressive jackpot slots are available. There are also classics like Mega Moolah, Divine Fortune, Mega Fortune, Holmes and the Stolen Stones and Gunslinger Reloaded.
When it comes to table games, there are also machines with random generators. There are French, European and American versions of roulette. In blackjack, a distinction is made between European, Atlantic City and Vegas Strip variants. You can also find the felt machines with side bets.
Live Casino
The live casino is provided by NetEnt and Evolution Gaming. NetEnt has 8 roulette and 14 blackjack tables. German Roulette and Blitz Blackjack are available. Evolution Gaming's live area is significantly larger. There are 14 roulette tables on offer. These include Lightning, Immersive, Double Ball and American Roulette. Blackjack is represented with almost 40 tables. Power, Free Bet and the Blackjack Party are highlights on offer. Baccarat and the Sic Bo dice game are combined. There are 14 tables there. There are variants of the Asian card game Squeeze, Control Squeeze, Speed and No Commission. Dragon Tiger, Super Sic Bo and Lightning Baccarat are also available. Poker offers Side Bet City, Casino Hold’em, 2 Hand Casino Hold’em, Ultimate Texas Hold’em, Three Card, Caribbean Stud and Texas Hold’em Bonus Poker. The game shows Lightning Dice, Monopoly Live, Dream Catcher, Deal or No Deal, the bingo game Mega Ball and the Football Studio with the card game Highest Card complete the area.
Mobile App
Casino Lab has a web app as a mobile solution. There is therefore a website in responsive design that is started via the browser of the mobile device. There are more than 1,000 games. The loading times of the games were okay. Some overview pages with games opened rather slowly. Otherwise, the short test of the app was okay.
The Casino Lab Bonus
Casino Lab has the operator's standard welcome bonuses. You can choose between a slot bonus and a live bonus. You cannot secure any bonuses with deposits via Skrill or Neteller. In addition, at least € 10 must be deposited. Most important is the slot welcome bonus, which extends to 4 deposits.
1. 100% 300 CAD + 200 free spins on Reactoonz
2. 50% 400 CAD WCL2
3. 25% 400 CAD WCL3
4. 25% 400 CAD WCL4
You get 30 free spins at Reactoonz immediately and the remaining free spins for 9 days each. Bonus amount and winnings from the free spins must be wagered 40 times. The winnings from the free spins are capped at $ 100. Otherwise, the wagering requirements are similar to the other brands. The games are involved as follows:
Video slots - 100%
Classic Slots - 75%
Table games - 10%
Blackjack Games - 5%
As always, the maximum stake when playing with a bonus must be observed. The max bet rule is 5 CAD per spin or 30 CAD per game round at the table games.
This also applies to the live casino bonus. You can also get a welcome bonus of 100% up to 100 CAD for the live games. The bonus must also be wagered 40 times. However, this can only be done at the following live games with the corresponding revenue shares:
Live Roulette - 10%
Live Blackjack - 5%
Dream Catcher - 10%
All other live games (baccarat, poker, high card etc.) - 0%
Player protection and customer support
Support can be reached via email (support@casinolab.com), chat or phone (08001816153). So far, we have only had the pleasure with English-speaking staff, but they were able to help me.
You can use the menu to access your own account and the “Responsible Gaming” area. There is information about player protection and text links take you to the input masks for limits. There are deposit, wagering and loss limits. Daily, weekly and monthly limits can be set. One can set limits to the session and attitudes towards the reality check. Self-exclusion is also possible there. You can block for 6 months, 1 year or 5 years at any time. You can also close your account completely.
Casino Lab Screenshots
Deposit and withdrawal
In the field of deposit methods there are Mastercard, my paysafecard, Trustly, Neteller, Skrill, ecoPayz, Giropay, MiFinity, Jeton, Zimpler and Sofortüberweisung. You can deposit between 10 CAD and 5,000 CAD. The casino does not charge any fees when making a deposit.
MuchBetter was shown to me for payment. But that depends on the payment method. EcoPayz, Neteller, Skrill, Trustly and MiFinity can also be displayed there. You always have to expect a fee of 89 cents for withdrawals. In addition, payouts are limited to 2,300 CAD per transaction, 5,500 CAD per week and 22,000 CAD per month.
The payout of 115 CAD took a relatively long time. I didn't have to carry out any verification and upload my ID or proof of address using the upload form. Nevertheless, the money was only in my MuchBetter account after 3 days. It took more than 24 hours for the withdrawal request to be processed.
Checking the RTP in Casino Lab slots showed curious and at the same time alarming results. We have checked dozens of popular providers and selected the most illustrative examples so that you can understand what to expect from playing at this casino. The task is simple – to find out whether Casino Lab reduces the return on slots, and if so, how much and often. Here are the results of an independent audit.
AvatarUX RTP
Let's start with AvatarUX — everything is stable here. The RTP in all tested slots is kept around 96%, there is not the slightest sign of a decline. Even those games where the percentage is slightly below 96 are their standard indicator. At Casino Lab, you can trust the slots of this provider.
- Arcanapop – RTP 95.95%
- Cosmic Jokers – RTP 95.99%
- Electric Rush – RTP 96.06%
- Rebel Paws – RTP 96%
- Reel Warriors – RTP 96%
- The Vault Chase – RTP 95.98%
ELK Studios RTP
ELK Studios also performed well with no downgrades from the casino.
- Book Of Toro – RTP 95%
- Cygnus 5 – RTP 94%
- Heist Guys – RTP 94%
- Katmandu Gold – RTP 96.2%
- Pirots 3 – RTP 94%
- Rex Stampede – RTP 94%
Evoplay RTP
What really catches the eye is the Evoplay. In almost all the slots that we checked, the RTP is underestimated by 4% of their normal value. Almost every title has a decrease. This deviation makes the games much less profitable for the player. And even despite the fact that one slot remained with a normal RTP, the overall picture for the provider looks sad.
- American Sevens – RTP 92% (normal 96)
- Belfry Bliss Hold And Win – RTP 92% (normal 96)
- Don Juan Peppers – RTP 92.16% (normal 95.9)
- Dragons Fireworks – RTP 92.17% (normal 95.96)
- Sea Of Wealth Hunt For Coins – RTP 92% (normal 96)
- Uncrossable Rush – RTP 96%
Gamomat RTP
With Gammomat, the situation is even worse. The check showed that in all slots, the RTP is reduced from 96% to about 92%. Absolutely every example is with a deviation of minus. This indicates the systematic practice in CasinoLab to reduce the return of this provider. There is no point in playing Gamomat here — there is simply no chance of a decent win.
- Books And Bulls – RTP 92.13% (normal 96.1)
- Crystal Ball – RTP 92.12% (normal 96.12)
- La Dolce Vita – RTP 92.11% (normal 96)
- Ramses Book – RTP 92.10% (normal 96)
- Roman Legion – RTP 92.10% (normal 96.16)
- Royal Seven Xxl – RTP 92.10% (normal 96.07)
Hacksaw Gaming RTP
Hacksaw Gaming is another disturbing case. Here, the decrease in RTP is noticeable almost everywhere. Almost all titles, including the most popular ones, turned out to have a reduced return. Even Wanted Dead or a Wild, where the percentage is slightly higher than the rest, is still below its normal mark. This hits the interest in the provider hard, because it is Hacksaw that traditionally has high opportunities for big winnings.
- Duel At Dawn – RTP 92.28% (normal 96.27)
- Frkn Bananas – RTP 92.27% (normal 96.3)
- Le Bandit – RTP 92.17% (normal 96.34)
- Le Pharaoh – RTP 92.26% (normal 96.23)
- Rip City – RTP 92.32% (normal 96.22)
- Wanted Dead Or A Wild – RTP 94.55% (normal 96.38)
Mascot RTP
Mascot is also not happy. The check showed that in almost all slots, the RTP is underestimated. Although the declines are not as deep as those of Evoplay or Gamomat, they are there — from 1 to almost 4%.
- Cancan Saloon – RTP 95.27% (normal 96.7)
- Lions Pride – RTP 94.16% (normal 95.9)
- Northern Heat – RTP 94.84% (normal 96)
- Rekill – RTP 92.2% (normal 95.9)
- Robin Of Loxley – RTP 95.56% (normal 96.1)
- The Rite – RTP 94.29% (normal 96.1)
Netent RTP
Then NetEnt — and again disappointment. All six tested slots turned out to have a reduced RTP. And these are not rare or old games - these are fresh and recognisable titles. The difference of 2% may seem insignificant, but it becomes critical when playing for a long time. You usually expect stability from NetEnt, but CasinoLab seems to have other priorities.
- 101 Candies – RTP 94.07% (normal 96.2)
- Big Bang Boom – RTP 94.08% (normal 96.07)
- Crab Trap – RTP 94.06% (normal 96.07)
- Starburst Galaxy – RTP 94% (normal 96)
- Thrill To Grill – RTP 94.06% (normal 96.09)
- Twin Spin Xxxtreme – RTP 94.06% (normal 96.00)
Nolimit City RTP
Let's continue — Nolimit City. Everything is sad here too.
- Duck Hunters – RTP 94.03% (normal 96)
- Flight Mode – RTP 96.07%
- Highway To Hell – RTP 94.06% (normal 96.04)
- Home Of The Brave – RTP 94.11% (normal 96.01)
- Mental 2 – RTP 94.04% (normal 96)
- Tanked – RTP 92.04% (normal 96.02)
Pragmatic Play RTP
But Pragmatic Play is again a complete disadvantage. All slots from the sample turned out to have an underestimated RTP. And we are not talking about an error, but about a systematic decline in the range of 94-94.5%. Normally, they should be at the level of 96.5%. It turns out that the chance for a big win is simply cut out.
- Gates Of Olympus 1000 – RTP 94% (normal 96)
- Ice Mints – RTP 94.48% (normal 96.5)
- Mummys Jewels – RTP 94.50% (normal 96.51)
- Sugar Rush 1000 – RTP 94.50% (normal 96)
- Waves Of Poseidon – RTP 94.50% (normal 96.52)
- Wolf Gold 4 Pack – RTP 94.49% (normal 96.50)
Quickspin RTP
Quickspin is a particularly sad situation here. All verified slots – without exception – with a reduced RTP. Some titles have been cut by almost 4%. Considering that Quickspin's RTP is already unstable, and CasinoLab is additionally underestimated, this turns the session into a one-way game.
- Catrinas Coins – RTP 94.18% (normal 96.17)
- Epic Fish Net Of Fortune – RTP 94.19% (normal 96.13)
- Feasting Fox – RTP 94.18% (normal 96.29)
- Pineapple Crush – RTP 92.07% (normal 96.08)
- Scepter Of Anubis – RTP 92.07% (normal 96.04)
- Wild Beans – RTP 92.07% (normal 96.09)
Red Tiger RTP
Let's move on to Red Tiger. An absolutely similar picture. All the games tested showed a reduced RTP compared to the base values. At the same time, the decrease is 2-5%, which is already critical. It is especially strange to see this in such slots, where visually everything looks honest and transparent.
- 777 Diamond Strike – RTP 93.05% (normal 95.75)
- Babylon Riches – RTP 94.17% (normal 96)
- Big Gains – RTP 93.06% (normal 95.77)
- Diamonds Up – RTP 93.06% (normal 95.8)
- Rise Of Cleopatra – RTP 93.15% (normal 95.75)
- Thors Rage – RTP 90.72% (normal 95.73)
Relax Gaming RTP
Relax Gaming – we exhaled a little, but not for long. Only one game showed a normal RTP, all the others with reductions. Not as significant as the Red Tiger, but tangible. It's especially disappointing for Money Train 4 — a hit, and at CasinoLab its chance of payout is cut off.
- 5 Wild Wolves – RTP 94% (normal 96)
- Book Of Power – RTP 96.11%
- Bounty County – RTP 94% (normal 96.1)
- Money Train 4 – RTP 94% (normal 96.1)
- Temple Tumble Megaways – RTP 94% (normal 96)
- Uncle Profit – RTP 94.16% (normal 96.08)
Yggdrasil RTP
Finally, Yggdrasil. Here the situation is a little better. A few slots remained with a normal RTP, but still a decrease was also recorded — in particular, for Fruitjitsu. It turns out that even Yggdrasil, which is respected by many for its stability, has not escaped the impact of underpricing in this casino.
- 4 Fantastic Vikings Go Fishing – RTP 94%
- 4 Foxx Crew – RTP 94%
- 8k Ultra Gold Ultimate – RTP 94%
- Barbarossa Revenge – RTP 96.4%
- Fruitjitsu – RTP 94% (normal 96)
- Lock N Load – RTP 94%
Is it possible to win at Casino Lab?
To be honest and to the point, the chances of winning at Casino Lab are extremely small. A decrease in RTP was recorded in almost all popular providers. Some have been cut by 2-3%, others by 4% or more. There are also those where absolutely all slots from the sample turned out to be underestimated. In such conditions, it becomes pointless to play — you lose much more than you could in an honest casino. As an experienced player, I wouldn't even go here — it's almost impossible to win at CasinoLab.
Paul Jefferson is an RTP analyst at CasinosInCanada who researches payout percentages, slot statistics, and the mathematical aspects of casino games.
Most Popular Slots at Casino Lab
Explore the most popular slots from Casino Lab right here in demo mode. Test the top-performing games for free to discover their bonus features and mechanics.
It’s a community widget — visit the Community tab for the full experience.
Casino Lab is licensed by MGA and is very well-known casino in Canada. It has huge Live Casino sections that we love and overall, the casino has a nice impression on players.
- Promotional claims are checked against current terms, including bonus rules, deposit requirements and eligible-game conditions where available.
- Game and RTP notes are based on visible player-facing information, such as provider data, game-info screens and our detailed RTP checks.
- Banking details are reviewed separately from marketing copy, with payment methods, payout limits, fees and verification steps treated as factual checks.
- Safety notes stay conservative and evidence-led, covering licence information, player restrictions, safer-gambling tools and unresolved risk signals.
Published by Mike Collins on November 10, 2022.
FAQ
Yes, there are several progressive jackpot games to choose from at Casino Lab. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Casino Lab.
No, the customer support department at Casino Lab does not offer around the clock support. However, you’re always able to send in your inquiry or request by email so they can get back to you when they’re back at work.
Yes, you can play at Casino Lab from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size.
No, you’ll never have to pay any fees for withdrawing funds from your Casino Lab account. However, depending on your local currency and your bank you might see some currency exchange fees or other transaction fees.
Casino Lab's live streaming service is high-quality and allows me to watch games and matches in real time.
Casino Lab's lack of accountability and poor customer service made for a disappointing experience.
They told me to open an account with muchbetter, idebit, indtadebit, or inpay so that I may get paid even though they don't support withdrawal to any location on Earth. LOL I think they are all subsidiaries of Casino Lab. It's fortunate that I only made a small deposit with them. Guys, it's a complete hoax. 100% scam. You guys ought to play at Lotoquebec and have faith that it is the best choice available and is run by the government.
This is the second time I've reviewed this business, and I do not advise. Once more, I had to get in touch with them because my withdrawal had been pending for 24 hours despite the fact that I had provided identification and other proof of my identity. This time, I was told that because of the amount of work being done, it might take days to process a withdrawal; however, once I did, it was handled right away. Extremely slow withdrawals, I doubt I'll be back, and I'd urge people to locate a site like Unibet that pays swiftly and doesn't require regular interaction with customer service.
Genesis Company Casinos Are Always A Shame Games Freeze And Error Logs Out Of Your Casino Account Automatically Withdrawal The Document Review Will Take At Least 1 Week If They Don't Accept The Documents In Short, It Takes A Long Time To Get The Money You Deserve Me write this based on my experience.
I'm pissed. About 3 weeks ago I made my first payment of € 25 with PSC and grabbed the welcome bonus (100% + 300 free spins - 30 free spins / day) After I was able to play the 30 spins the following day, it didn't work the next day. The account was locked, and I should contact support. Unfortunately, I have to wait so long in the live chat that I kept aborting the process. End of the story, after a week I got someone caught and they wanted me to verify my account .. all well and good.
Just cheated, you won't get 100% first deposit or get 200 free spins here. DON'T PLAY ANY SCAM HERE