Casino Tropez Review: Bonuses, RTP and Complaints
Casino Tropez is a renowned gaming provider that was founded in 2001. Casino Tropez is a brand operated by Universe Entertainment Services Malta Limited and owns MGA license.
Casino Tropez's website and mobile app are not user-friendly, and it's difficult to find the bets I want to place.
Casino Tropez's lack of transparency and poor customer service made for a frustrating experience.
Their customer service is the worst I've ever had; they are disrespectful, take forever to respond, and when they do, they always try to sidestep the query. They have never won anything at their useless casino. Their website frequently crashes. It's your heaven if you want to waste time and money.
Contrary to what many other people here claim, I actually like it. It's not like the casino can alter the outcome of a slot machine; all of them are hard-coded into databases that are under the management of various control organs. In any case, I like the mobile website.
I ran into Casino Tropez many years ago. However, I hesitated because the provider was not registered in Europe. This is different now. The casino now has a license from Malta, so that the game takes place in a completely safe environment.
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The website of Casino Tropez scores with a simple and elegant appearance. As far as the color design is concerned, the provider almost exclusively uses neutral tones. The background is gray and black with white text.
The website of the gambling provider is not only available in English and French, but also in Italian, German, Spanish, Swedish and Russian. At least the online casino forgot to translate the terms and conditions.
Casino Bonuses in Casino Tropez
Many online casinos resort to new customer bonuses to expand their customer base. Corresponding offers can now be found in almost every casino, including Casino Tropez. You can clear a total of 3,000 CAD in bonus credit. Logically, the gambling provider does not give away such a large amount for a single deposit. The casino welcome bonus is divided as follows:
First deposit bonus: 100% up to 100 CAD
Second deposit bonus: 50% up to 200 CAD
Sunday bonuses: 100% up to 100 CAD for deposits on the next 27 Sundays
In order to qualify for the receipt of a bonus, a minimum amount of 20 CAD is required.
The payment of the bonus and the winnings achieved with it is generally only possible after you have mastered the bonus conditions. These stipulate that you have to wager the sum of the deposit and the bonus received 30x (1st and 2nd deposit) or 15x (Sunday bonuses). Unlike most competitors, however, the provider has not set a deadline by which the sales are to be generated. However, you should note that essentially only slots contribute to meeting the sales target.
The Casino Tropez provides its customers with more than 400 games. The offer consists of slot machines, classic casino games, and a live casino. Unlike most of its competitors, Casino Tropez relies almost exclusively on the games from Playtech.
Certainly, the selection is even bigger in some other online casinos. However, Playtech is considered one of the best developers on the scene. The studio's games not only convince with high-quality graphics and sound effects, but also with one or the other innovative feature.
At Casino Tropez you can test your luck on around 200 slot machines. From a thematic point of view, the portfolio covers the categories of film and television, sports and fantasy, among others. The most popular slots in the casino include the following:
Gladiator Jackpot (91.46% payout rate)
Rocky (payout ratio of 92.91 to 95.91%)
Jungle Giants (payout percentage of 95.02%)
In my Casino Tropez experience, there is no way to find out the payout percentage of a game directly in the game. So I had to research the values on the internet. However, the online casino can hardly influence whether the developer studio integrates the RTP values into the game.
Casino Tropez is also well positioned in the slots segment with a progressive jackpot. The online casino offers you around 40 jackpot slots. The winnings range from less than $1,000 to several million such as at Jackpot Giant or Gladiator Jackpot.
Classic casino games
There is no category for table games at Casino Tropez. Instead, the gambling operator splits its offer into the areas of roulette (23 variants), blackjack (25 variants) and video poker (15 variants). Some gamblers will certainly be bothered by the fact that baccarat is not available. Ultimately, however, this is not a problem because most users nowadays prefer to gamble in the live casino anyway - where baccarat can also be found.
The provider's live casino is also provided by Playtech. This sets Casino Tropez apart from most of its competitors, who all rely on Evolution Gaming. However, Playtech is in no way inferior to the market leader. The live area contains almost 80 tables and game shows. In addition to Roulette and Blackjack, which are available in numerous variants, Baccarat, Poker, Sic Bo and Dragon Tiger are also part of the game. In addition, the portfolio includes various game shows:
Quantum Blackjack Live
Buffalo Blitz Live Slots
Quantum Roulette Live
Spin a Win
Age Of The Gods Roulette
If you want to contact the customer service of Casino Tropez, you have different options. In addition to a support e-mail and there is also a free hotline (0800-1813-689) and live chat.
In principle, it is advisable to use either the hotline or the live chat, as you will receive an answer here without delay. Usually, you don't even have to wait a minute before someone answers you in the chat. The chat is in the English version, where you can write to employees until 1:00 a.m.
The staff are always friendly and try very hard to support you as best as possible. There is also an FAQ section available to you. However, this relates less to the casino area itself than to the installation of the software. As a result, Casino Tropez could still expand the corresponding area a bit.
Deposits and Withdrawals
Casino Tropez offers a wide range of different payment methods. Only PayPal is not in the portfolio. However, since there are enough equivalent alternatives, this can hardly be criticized. In principle, both classics such as bank transfer and more modern means of payment are available to you. There are no transaction fees in the online casino.
You also have a choice of payment methods. What is strange, however, is that there are means of payment that you cannot use for deposits at all. However, for a withdrawal it is necessary to have previously deposited with the respective method. Therefore, in the following overview, I only name those payment methods that actually meet the requirements for a payout:
Credit card payment
The minimum payout is always 20 CAD. The maximum varies between 5,000 CAD and 7,000, depending on the means of payment. What leads to a rather negative rating of Casino Tropez: The processing time for withdrawals is up to four working days. Fortunately, it is usually quicker. Nevertheless, the online casino could take one or the other competitor as an example.
Casino Tropez Screenshots
Mobile Casino App
Casino Tropez is one of the increasing number of providers who do without a native app and instead provide a website that is optimized for mobile devices. Like any homepage, you can simply call it up via your browser. On the one hand, this saves you from downloading an online casino app. On the other hand, there are no compatibility problems because you may not have the right operating system on your smartphone.
The mobile website tends to be in no way inferior to the desktop platform. This starts with the features, which are all there. As a result, you also have the option of creating a player account, clearing bonuses, contacting support or making deposits and withdrawals with your smartphone or tablet. In addition, it is also easily possible with mobile devices to find your way around the site quickly, even without prior knowledge. As it should be for an exemplary provider, all games are available to you that you know from the usual website.
Casino Tropez is one of the pillars of the gambling market - it was launched in 2002 and quickly became a favorite among online casino players. Casino Tropez has been in the top 20 best online casinos for all the years of its existence. Casino Tropez was named after one of the most prestigious resorts on the Cote d'Azur in France. The Casino is powered by Playtech software, which is the leader in the casino industry. The casino has a fairly high reputation due to properly built security.
- Varied range of games
- High quality games
- Jackpots in the millions
- Almost exclusively games from Playtech
- Baccarat only in the live casino
100% up to 100 CAD for deposits on the next 27 Sundays
50% up to 200 CAD
100% up to 100 CAD
Casino Tropez Casino
Android, iPad, iPhone, Windows, Mac
AUD, CAD, DKK, EUR, GBP, NOK, USD
No of course not. It is registered and licensed with the authorities in Malta and is checked regularly. It is also a subsidiary casino from the well-known Europa Casino.
No, it is currently not on offer.
No. You can start the casino normally via the mobile web browser on your cell phone or tablet by visiting the mobile website.
Yes, Casino Tropez has some very lucrative welcome bonuses. There is a 100% bonus up to 100 CAD on the first deposit. With the second deposit there is a 50% bonus up to 200 CAD. After that, the entire welcome package worth up to 3,000 CAD is available to you. This is credited every month with a 100% bonus up to 150 CAD on the first deposit. There is also a loyalty bonus of at least 25 CAD every week.
Casino Tropez has more than 200 games from the most famous software manufacturers such as Playtech or Pragmatic Play.
No, Casino Tropez does not have a lottery area.
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