Casiplay Casino Review: Bonuses, RTP and Complaints
The online gambling casino Casiplay was founded in 2019 and has licenses from leading state gambling authorities, which means that you are initially in a safe and reliable gaming environment.
I was frustrated by the unrealistic wagering requirements associated with Casino's bonuses, making it difficult to win any real money.
I had a negative experience with Casiplay's customer service, as the representative I spoke to was unhelpful and did not resolve my issue.
Casiplay's poor handling of my account and lack of communication left me feeling unsatisfied and unhappy.
Fortunate to receive one star, no issues for some time, some good wins but mostly losses for around a year (no complaints) I had my account confirmed once or twice, but everything else was good. Five weeks after I made a withdrawal of $2441, however, they closed my account and demanded evidence of funding. Again, not a problem; I immediately supplied the needed documents. Nevertheless, five weeks later, after who knows how many emails and conversations, they have still not completed the promised 2-minute check. Chats have promised responses, but thus far there has been no word. And guaranteed it would be finished in a day, lol Horrible treatment; I don't buy the Covid-19 bust excuse. I'm afraid you shouldn't demand the documentation and keep the money.
When using Casiplay already excellent products, if you ever have any questions, leave it to their knowledgeable customer service to resolve them. Live assistance is efficient, amiable, and swift when it comes to games and withdrawals.
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The online casino called Casiplay is operated by the famous Aspire Global group and has a valid license from the Malta Gaming Authority. This newcomer immediately attracts attention with an excellent bonus for new customers. In the context of this Casiplay evaluation for 2021, we will be able to find out exactly what the rest of the games and bonuses look like and whether it is worth risking a visit to Casiplay.
The game portfolio was created in cooperation with top-class software developers and in addition to the numerous game options, Casiplay offers numerous incentives, which we will explain in more detail in the next sections.
The name Casiplay stands for a new type of online casino that literally represents the epitome of gaming pleasure with modern gameplay, especially for the new generation of online casino fans from Canada. At Casiplay there are hundreds of different and popular modern games from the best software providers, as well as various classic games that are already known from online gambling portals.
The portal has a simple structure and you can find your way around very quickly if you are on the lookout for your favorite game. The range of games can be played with a variety of devices, including most mobile devices. Casiplay is licensed by both the Malta Gaming Association and the UK-based UK Gambling Authority. As usual with most internet casinos under the well-known Aspire Group, the gaming platform is accessible from numerous countries. Currently, the welcome bonus offer stands out, which we will take a closer look at in the next paragraph of this Casiplay review.
Casiplay bonus and promotions
The Casiplay welcome bonus can be said to be extremely productive at the moment. In total, new players can get up to 900 CAD and 120 free spins on selected games. The welcome bonus is activated on the first four deposits that you make to your game account and divided as follows: you receive a match-up bonus of 100% up to 200 CAD and 30 extra games with the first deposit.
The second and third deposit are given the same bonus; a bonus of 50% up to 200 CAD and 20 extra games. The fourth deposit brings you the same bonus as the first deposit; a match-up bonus of 100% up to 200 CAD and 30 extra games.
In addition to this excellent online registration bonus, other promotions can also be found on the Casiplay website. For example, there are currently the so-called Masks of Fire and July Heat rewards.
Bonus types and conditions
Casiplay is currently offering a welcome bonus of up to 900 CAD and 120 free spins. The offer for new customers is linked to conditions that we will now present as part of this Casiplay review. The maximum new customer bonus amounts to a total of 900 CAD and, as already described, is distributed over the first four deposits. The free spins that can be activated with apply to the famous games Book of Dead and Gold King, among others.
A deposit of at least 20 CAD must be made in each case. The bonus amount must then be played through 35 times. Finally, it is important to note that the bonus is valid for 21 days at a time. For more information, you can easily see Casiplay's entire bonus terms and conditions in the bonus guidelines.
Types of conditions
As already mentioned, the online casino from Casiplay also offers attractive bonuses for existing customers of the portal. These promotions are offered on a regular basis. These are varied and include extra games, deposit bonuses and cash, among other things. Furthermore, you can usually look forward to holidays and famous events, because these are almost always associated with special promotions. Finally, you can definitely address the six VIP levels of Casiplay, which also bring numerous rewards.
Casiplay games and game providers
Casiplay's online casino is remarkable in many ways when it comes to gaming. There are over 500 games to be found here, and the list is growing all the time. A practical so-called Play For Fun function on the website helps you keep an eye out for your new favorite game. If you want to browse the game area, you can immediately see the different categories of games, including new and classic games.
So, you can quickly find your favourite game. The site includes a variety of different game software studio providers. To name just a few, you can find the best gaming forges in the industry at Casiplay, namely NetEnt, Evolution Gaming, Play n GO, BetSoft, etc. When it comes to slot machines, you can find classics like Fire Joker, Thunderstruck II, Samurai Find Split, Book of Dead, House of Doom, Gonzo's Quest, and Fruity Friends, just to name a few examples. This area on the portal is undoubtedly the most extensive and it is definitely worth entering it just for this purpose. At Casiplay you will also find excellent classic games that you know from any real arcade or game library.
Classic and modern games
As just mentioned, Casiplay offers hundreds of slot machines from some of the best gambling software providers on the scene. The portal can boast games from top providers such as NetEnt, Quickspin and Microgaming. There are also popular software providers such as Play’n Go, NYX Gaming and Betsoft.
That's why you can currently find the most popular slot machines of players from Canada here, such as Gonzo’s Quest, Asgardian Stones, Thunder Struck II, Tornado: Farm Escape Slot, Steam Tower, Starburst, and many more. Among the classic games you can find the titles Safari Madness and Gold Rush.
So, you can find a lot of well-known as well as demanding game developers who have a total game portfolio of over 400 titles. The most important of the internet gambling industry like Nеtеnt, Місrоgаmіng, NYХ and Рlау’N Gо. These industry heavyweights are represented with their best Тіtеln, namely with Ѕtаrburѕt, Вооk оf Dеаd, Аѕgаrdіаn Ѕtоnеѕ, Gоnzоѕ Quеѕt, Wоlf Сub, Јасk аnd thе Веаnѕt, etc.
Casiplay payment method
If you want to gain experience playing for real money as part of this Casiplay review, you must also be able to find your favorite payment option in the payment area. At Casiplay you can use a variety of different methods for transactions, for players in Canada you can use Visa, Skrill, Neteller, Mastercard, Ecopayz, Sofort, Trustly and bank transfer.
When paying into your own Casiplay player account, you can use Visa and MasterCard credit cards. Then it is also possible to use the currently very popular e-wallets such as Neteller, Skrill and Ecopayz or to make transactions via transfer services such as Trustly and Sofortüberweisung. All deposits are immediately available in your own player account. It is also possible to make deposits from € 10 at Casiplay.
If you want to make a withdrawal request while playing, you can do so with an amount of at least € 10. Once the withdrawal is requested, it can be processed within two days. During this time you can cancel the process so that the money you have won can be transferred back to the player's account. If this is not the case, the payout will continue to be processed and the amount will be received, depending on the payout option, after a maximum of eight working days. It sounds pretty long.
If you as a player from Canada should have any questions, you can first check the well-sorted FAQ section of the site. Most of the time you can find an answer there. As part of this Casiplay review, you can also see that everything is in order when it comes to transparency and security.
At Casiplay you will find many answers to these and other topics in this extensive help area. If you still don't know what to do next, you can contact the competent customer service. He can be reached daily from 8 a.m. to 1 a.m. via live chat and email. The standard language in the chat is English. With this Casiplay review, positive experiences could be made through and through. A competent employee could only be reached in live chat after a waiting period of no more than two minutes.
It is yet another product of Aspire Global. It’s bad that the support doesn’t work around the clock, it’s not very convenient. when a problem has arisen, there is no one to solve it. There is no hold on the withdrawal amount, and given that the withdrawal request will be processed for several days, you can easily merge the entire winnings to zero.
- Numerous high-class providers
- Attractive new customer bonus
- Modern website
- Monthly withdrawal limit
- Slow payout times
100% up to $200 + 30 spins
50% up to $200 + 20 spins
50% up to $200 + 20 spins
100% up to $200 + 30 spins
1x2 Gaming, Betdigital, Big Time Gaming, Blueprint Gaming, Elk Studios, Evolution Gaming, Foxium, Inspired Gaming, iSoftbet, Lightning Box Games, Microgaming, NetEnt, NextGen Gaming, PariPlay, Play'n GO, Playson, Pragmatic Play, Rabcat, Realistic Games, Side City Studios, Thunderkick, Tom Horn Gaming, Just For The Win, skillzz Gaming, Amatic, Ainsworth Gaming Technology, Iron Dog Studios
Android, iPad, iPhone, Windows, Mac
Chat, E-mail, Tel
AUD, CAD, EUR, GBP, NOK, USD
We speak of a welcome package when, as with Casiplay, a bonus consists of several bonuses. Often free spins are also included.
You redeem the bonus with a deposit of at least $ 20. A bonus code is not required for this.
No, you can, for example, only activate the first bonus and let the rest expire.
No, with the first bonus you get 30 free spins, the further free spins are included in the other deposit bonuses.
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