ChalkWins Casino Review: Bonuses, RTP and Complaints

In 1x2 Gaming slots , we see a significant decrease in RTP in most of the tested examples. Games like Farming Frenzy , Goal Blitz and Minted Coins , have RTP rates below the norm, which significantly reduces the players' chances of success. This indicates that this provider does not provide its users with fair gaming conditions in this casino. Alas, the reduction here affects almost all the tested slots.

• Farming Frenzy – RTP 94.36% (normal 96.35)

• Goal Blitz – RTP 93.25% (normal 95)

• Halloween Horrors – RTP 96.26%

• Minted Coins – RTP 91.35% (normal 96.2)

• Red Zone Blitz – RTP 91.05% (normal 95)

• Waikiki Hold And Win – RTP 91.5% (normal 95)

Bgaming is one of the providers where the RTP reduction is particularly noticeable. All verified slots, including Alien Fruits 2 and Chicken Rush, turned out to have clearly underestimated RTP values, significantly different from normal values.

• Alien Fruits 2 – RTP 94.14% (normal 97.17)

• Chicken Rush – RTP 94% (normal 97)

• Forgotten – RTP 93.94% (normal 96.89)

• Gold Magnate – RTP 94.01% (normal 96.2)

• Haunted Reels – RTP 94% (normal 97)

• Mice And Magic – RTP 94.96% (normal 95.48)

Elk Studios, on the other hand, delivered surprisingly consistent results. All slots tested showed an RTP of 94%, which is in line with the provider’s stated settings.

• Man Vs Gator – RTP 94%

• Pirots X – RTP 94%

• Slurpy – RTP 94%

• Squeeze – RTP 94%

• Thoro – RTP 94%

• Tropicool 3 – RTP 94%

Gamomat games did not please: almost all tested slots, including 100 Flaring Fruits and Vegas Joker showed a decrease in RTP.

• 100 Flaring Fruits – RTP 94.12% (normal 96.1)

• 20 Flaring Fruits – RTP 94.13% (normal 96.11)

• 5 Ember Wilds – RTP 94.11% (normal 96.09)

• Mayan Fire – RTP 94.12% (normal 96.1)

• Roman Legion – RTP 94.12% (normal 96.16)

• Vegas Joker – RTP 92.14% (normal 96)

Hacksaw Gaming was also disappointing: almost all the games tested had a reduced RTP. Among them was Octo Attack and Rise Of Ymir were the most revealing, with a noticeable deviation from the standard values. Players choosing this provider face real difficulties, which makes attempts to win almost useless.

• Chicken Man – RTP 94.3% (normal 96.28)

• Clumsy Cowboy – RTP 94.22% (normal 96.21)

• Le Pharaoh – RTP 94.33% (normal 96.31)

• Octo Attack – RTP 92.3% (normal 96.29)

• Rise Of Ymir – RTP 92.25% (normal 96.23)

• Super Twins – RTP 94.24% (normal 96.18)

NetEnt's test results were mixed. Despite a few slots dropping, games like Big Money Wheel and Lock And Pop showed solid RTPs.

• Babylon Riches – RTP 94.2% (normal 96.13)

• Big Money Wheel – RTP 96.07%

• Gladiator Clash – RTP 94.1% (normal 96.1)

• Hook's Heroes – RTP 96.82%

• Lock And Pop – RTP 96.09%

• Pandora's Treasure – RTP 94.11% (normal 96)

Nolimit City was another disappointment, with all slots tested showing a decrease in RTP.

• Blood & Shadow 2 – RTP 92.02% (normal 96.03)

• Devil's Crossroad – RTP 94.03% (normal 96.01)

• Land Of The Free – RTP 94.05% (normal 96.07)

• Outsourced – RTP 92.06% (normal 96)

• Possessed – RTP 94.10% (normal 96.1)

• Skate Or Die – RTP 94.01% (normal 96.05)

Pragmatic Play pleasantly surprised with its stability. All tested slots, including 7 Clovers Of Fortune and Candy Corner , showed a high RTP level of 96% and higher. Here ChalkWins Casino left the indicators at the level of the provider's standards, which gives hope for honesty and transparency when playing with this developer.

• 7 Clovers Of Fortune – RTP 96.47%

• Badge Blitz – RTP 96.50%

• Candy Corner – RTP 96.50%

• Oodles Of Noodles – RTP 96.58%

• Vampy Party – RTP 96%

• Wolf Gold Ultimate – RTP 96.57%

Red Tiger's games, on the other hand, have shown serious problems.

• 10,001 Nights – RTP 92.65% (normal 95.73)

• Alexander The Great – RTP 92.67% (normal 95.71)

• Cannonball Cash – RTP 92.68% (normal 95.7)

• Fruit Flash – RTP 92.75% (normal 95.81)

• Lucky Easte – RTP 93.21% (normal 96)

• Lucky Halloween – RTP 93.17% (normal 95.67)

Thunderkick was the provider with the lowest RTP rates among all tested. Slots like Midas Christmas Edition and Zap Attack ! have catastrophically reduced indicators, which virtually eliminates the possibility of significant winnings. Such an attitude towards players is puzzling.

• 12 Bolts Of Thunder – RTP 87.19% (normal 96.5)

• Esqueleto Explosive – RTP 96%

• Midas Christmas Edition – RTP 87.17% (normal 96.17)

• Pink Elephants 2 – RTP 90.10% (normal 96.13)

• Pink Elephants – RTP 96.1%

• Zap Attack! – RTP 87.17% (normal 96.15)

Wazdan pleasantly surprised. All tested slots have RTP at 96%, which meets the provider's standards.

• 12 Bells™ – RTP 96.15%

• 12 Coins™ – RTP 96.13%

• 30 Coins – RTP 96.18%

• Book Of Faith™ – RTP 96.13%

• Larry The Leprechaun – RTP 96.47%

• Prosperity Reels – RTP 96.12%

Reducing RTP in Yggdrasil slots to 90% makes games of this provider in this casino completely unprofitable.

• Book Extreme – RTP 90.5% (normal 94)

• Book Of Evil – RTP 90.5% (normal 94)

• Merlin's Beard – RTP 90.5% (normal 94)

• Mutant Trawlers – RTP 90.5% (normal 96)

• Riches Of Olympus – RTP 90.5% (normal 94)

• Shipwrecked – RTP 90.5% (normal 94)

Play'n Go was among the worst. All the slots we checked, such as Divine Divas and Gemix 100, showed a significant decrease in RTP. Here ChalkWins Casino does not leave players with the slightest chance of fair play. This approach completely deprives the choice of games from this provider of any meaning.

• Divine Divas – RTP 84% (normal 96.21)

• Gemix 100 – RTP 84% (normal 96.2)

• Kingdom Below – RTP 84% (normal 96.18)

• Mafia Gold – RTP 84% (normal 96.3)

• Piggy Blitz Disco Gold – RTP 84% (normal 96.23)

• Stepping Diamonds – RTP 84% (normal 96.17)

To summarize the results, it can be said that it is almost impossible to win at ChalkWins Casino. The massive reduction of RTP in many providers makes the players' chances minimal. Only isolated examples, such as Pragmatic Play and Wazdan , demonstrate an honest approach, but they are not enough for an overall positive impression. The conclusion is obvious: ChalkWins Casino is not a place for those who count on fair games and real winnings.

Text seems to be an issue on this site, too. The formatting of the text on the Terms and Conditions page makes it quite difficult to read or find what you’re looking for. The lack of headings and frequent typos put us off quite a bit. When it comes to landing pages, these are also characterised by very basic font formatting throughout, making them rather flat and unimpressive.

When starting their journey on a new online casino, players will definitely look for online reviews from other players to see what they have to say about this casino. We did this for ChalkWins and what struck us the most was the number of negative reviews on Trustpilot. Players complained about withdrawal times, mistakes in bet settlements, Live Chat being a bot, email response time, issues with games, slow loading times, and confiscation of winnings, amongst other issues. In fact, ChalkWins Casino is rated at a mere 1.9/5, which unsurprisingly raised some red flags.

Navigating through the homepage, players can see a lot of game icons, making the page quite crowded. A lot of the icons are also non-static and pop-ups kept on appearing while we were navigating through the site. All of this makes it feel like there’s a lot going on and so you never quite know where to look. The site is also only available in five languages: English, Norwegian, German, Finnish, and French. ChalkWins Casino is operated by L.C.S Limited and is licensed through the Malta Gaming Authority, which makes it highly regulated.

Looking at the “Promotions” page, players can find very large promotion boxes that seem to be there to make the page look longer.

ChalkWins Casino offers a range of bonuses to enhance your gaming experience. On your first deposit, you can receive a 100% bonus up to C$200 and 200 Free Spins on "Tome of Madness" (spin value C$0.10). For your second deposit, you'll be eligible for a 110% bonus up to C$300 and 300 Free Spins on "Rise of Olympus" (spin value C$0.20). The third deposit comes with a 120% bonus up to C$500 and 500 Free Spins on "Moon Princess" (spin value C$0.20). These promotions are designed to provide additional value across your first few deposits at the casino.

ChalkWins also has a VIP Club, but this is quite lacking. There are no specific criteria to be eligible for this club. The ChalkWins VIP team evaluates the frequency of players’ activity and they determine whether players are eligible to be part of the VIP Club. This is very subjective and does not seem to offer equal opportunity for players to become VIP members. Compared to other online casinos, there are not many benefits to becoming a VIP on ChalkWins. The only benefits are having a dedicated VIP manager, faster withdrawals, and exclusive offers.

The casino section looks identical to the homepage, so while players can see a lot of games, this page is quite busy. Players can opt for Megaways, Bonus Buys, Classic Jackpots, and Virtuals. When compared to other online casinos, ChalkWins is certainly lacking in variety. Players can also opt for Live Casino and Live Sports on ChalkWins. Regarding ChalkWins’ Sportsbook, this section provides players with a variety of sports betting options, but it looks rather messy at first glance. There is a Welcome Bonus for sports, but it’s only up to C$100.

The payment methods available on ChalkWins are Visa, Mastercard, Nodapay, Mifinity, Cashlib, Flexepin, and Jeton, whereas withdrawals can be done through bank methods or Mifinity. The footer includes more payment method logos, including Neteller and Skrill amongst others, but these were the only ones that we had available when we tried to make a deposit. This could be due to some country restrictions.

The minimum deposit on ChalkWins is C$10 (C$20 to claim the Welcome Bonus). They have withdrawal limits depending on the payment method and players may also pay fees to withdraw their money. Withdrawals may also take up to 72 hours, so players may need to wait for their money.

Customer Support was one of the issues mentioned in players’ negative reviews. While support is available 24/7, players complained that the “Live” Chat is actually a chatbot, and emails sent to support@chalkwins.com took more than 24 hours to receive a response. The chat button is not very prominent on the site, which can be found at the top right corner of the homepage in the form of a small, unassuming icon. Players can also head over to the FAQ section to find answers to their questions. There are a lot of FAQs here, so it was rather tiring to find that there was no search function.

The “Contact Us” page states that Customer Support is available in English, German, Spanish, Norwegian, and Finnish. However, we found that the website is actually not available in Spanish but in French. We’re not entirely sure whether this was a mistake or just an additional language.

ChalkWins Casino is licensed through the Malta Gaming Authority and is operated by L.C.S Limited. When it comes to security, ChalkWins uses SSL/TLS standard encryption. Web pages used by players are also encrypted by their servers so that they can only be decrypted by the user of that particular computer.