Hopa Casino Review: Bonuses, RTP and Complaints
This used to be my favorite casino for many years. I have been a frequent player here and have encountered a few issues with approval time, but they have always resolved them. However, recently I have made several deposits over the past few days, won, and attempted to withdraw, but my withdrawals have been reversed five times now, and I keep receiving the same response: "Unfortunately, this occurred due to a technical error." Hopa used to be the best and fastest with withdrawals for many years. I hope they can resolve this issue soon, as it should not be acceptable from a legal standpoint. This is the only withdrawal method I can use, as other methods are restricted for me.
I signed up, made one wager (which I lost), and then received an email stating that my account had been terminated because they "no longer wanted my custom.
I received a lot of spam emails from Hopa, even after opting out of marketing communications.
I was disappointed by the lack of professionalism displayed by the customer service agents at Hopa.
Don't deposit any money since you won't receive it back afterward; instead, just throw it away because you shouldn't trust these people in the first place. Frauds, frauds, frauds.
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Hopa Casino bonus
It is not easy for anyone looking for a bonus at Hopa Casino. We noticed right from the start that the bonus could not be found on the home page or in the navigation. So, visitors immediately get the impression that there is no bonus at Hopa Casino.
After a short search we were able to find a bonus offer. The Hopa Casino Bonus is hidden at the very end in the bonus conditions. Here we are talking about a slot machine bonus, and it is explained in detail. Overall, users can secure a welcome bonus of 100 percent up to a maximum of $200 here.
In order to be able to use the Hopa Casino Bonus, you only have to top up at least $10 with the first deposit and the amount will be credited immediately. The provider explicitly points out that the bonus must be used within 21 days, otherwise it will expire. In order to be able to withdraw the amount, you have to wager the bonus 35 times yourself.
Fortunately, the Hopa Casino has given several examples so that you don't have to do a lot of math and know exactly how much you have to wager once you have deposited a certain amount. Of course, as with many other providers, the bonus cannot be combined with other offers.
Further promotions at Hopa Casino
The Hopa Casino also offers a sports bonus, as you can easily see from the bonus conditions and information. However, this is of no use to customers from Canada, because the sports section is not available here for the time being.
There is also a ray of hope, because the provider promises regular promotions such as reload bonuses, free spins and much more. There is even an “exclusive club” for frequent players.
Hopa Casino VIP program
As already mentioned, there is the so-called "Exclusive Club" at the Hopa Casino. On the home page of the casino there is a menu item for the exclusive club in the upper right corner. Unfortunately, you will only be forwarded to the start page here. So, there is no information about it here.
Anyone who has already registered knows that you will start immediately on the "Silver" level. But even for customers who have already registered, there does not seem to be any further information about the club in the menus. That is a shame, and the customer service could not give us any further information on this topic. At this point, Hopa can clearly improve.
Variety of games at Hopa Casino
There are currently more than 200 slots and slot machines at Hopa Casino.
At first glance, that looks like a not particularly generous selection. Objectively that's true, but it still depends on the mix. But before we devote ourselves to the slots and slot machines at Hopa, we want to briefly look at the other games, because this provider only stays with slots.
So, there are poker, roulette, blackjack, baccarat or other live and table games to be found here.
As soon as you call up the page, you get a foretaste of what is on offer at Hopa Casino. Classics, hits and other interesting slots can be found on clear tiles. These include popular slot machine games such as:
Book of Dead
Finn and the Swirly Spin
The search for jackpots or jackpot slots at Hopa Casino, on the other hand, is rather tedious. You can use the search function, but you won't find any results.
Deposits and withdrawals at Hopa Casino
Butter by the fish - everything stands or falls with the payment methods. No matter how good a casino is, it won't bring you anything if it doesn't have the right payment methods.
There is a link to an overview of all available payment methods in the footer of the page. Admittedly, not all information seems to be correct, because the duration of the credit for transfers is stated as "immediately", which experience shows that it takes a little longer for payments.
According to Hopa, the minimum amount for deposits is C$10. The same amount is also used for payouts, which by and large makes a very passable impression and can certainly compete with other casinos. However, payments on master cards are not possible. But this is due to Mastercard itself and has nothing to do with the casino.
Hopa Casino customer service
The customer service of Hopa Casinos can be reached either via the live chat or by email. The chat is available from 8:00 a.m. to 1:00 a.m. at night. But if you prefer to contact customer service by e-mail, you can do so continuously.
Hopa Casino is powered by NeoGames software. Hopa Casino is owned by AspireGlobal, a company incorporated under the laws of Malta. If you want to become a VIP, it is better you look for another casino.
- Good choice of payment methods
- Attractive welcome bonus VIP / loyalty program
- Over 200 games and machines on offer
- No dedicated FAQ section available
- Not enough information about the VIP / loyalty program
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Android, iPad, iPhone, Windows, Mac
AUD, BRL, CAD, DKK, EUR, GBP, NOK, USD
For the welcome bonus you have to deposit at least $10 into the user account. Attention: In order to secure the 80 further free spins, a deposit of at least $20 each is required.
We did not notice any bonus codes in the Hopa.com Casino test that you have to enter to activate it.
A 35-fold rollover applies to the casino bonus - both for the deposit bonus and the free spins bonus. The Hopa.com Casino experiences thus correspond to our expectations from other casino test reports.
In addition to the welcome bonus, casino fans can enjoy other offers at Hopa, some of which are event-related - for example at Easter - or can be activated as part of the Hopa Casino VIP program.
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