Joo Casino Review: Bonuses, RTP and Complaints
This website is a scam! They refuse to pay out your winnings even if you win fair and square.
Honestly, I do like the site and the games, but the customer service is really poor, and you can't always seem to get your money out if you win. So, I cannot recommend this site at all. TL;DR - Avoid if possible. You will not be able to withdraw larger amounts without waiting for over a month.
I was disappointed with the betting options available on Joo Casino. The odds were not competitive and I struggled to find the markets I was interested in. The overall experience left a lot to be desired.
My experience with Joo Casino was extremely frustrating. The site was slow to load and frequently crashed, causing me to miss out on potential bets. Customer service was unresponsive and unhelpful in resolving the issues I encountered.
I would not recommend Joo Casino to anyone. The site is poorly designed and the customer service is subpar. I encountered multiple technical issues while using the site, which made it difficult to place bets and enjoy the experience."
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First of all, the name Joo Casino often pops up in negative reviews from players. Many complain about eternal losses and suspect the casino of RTP fraud. Let's check it out and draw conclusions.
The first provider we checked was Bgaming. We went through the many available slots in Joo Casino and did not find RTP drops, all indicators are at a high level.
Bonanza Billion – RTP 97.98%
Book Of Cats Megaways – RTP 97.18%
Book Of Cats – RTP 96.83%
Elvis frog in vegas - RTP 96%
Lady Wolf Moon – RTP 97.09%
- Lucky Lady Chance – RTP 97.09%
ELK Studio RTP
In ELK Studio, we found only a few reductions in the return percentage, the rest are set to the maximum possible level. However, despite this, slots are still with a fairly low rate, and I do not recommend playing them. This applies not only to Joo Casino, but also other online casinos.
Buffalo Toro - RTP 94%
Cygnus 2 - RTP 94% (normal 95)
Dead Man's Gold - RTP 94%
Katmandu gold – RTP 96.2%
Nitropolis 4 - RTP 94%
- Sumo Sumo – RTP 94%
About 20 slots from Evoplay have been tested and all have a low RTP. Winning on Evoplay slots at Joo Casino is almost impossible.
Christmas Reach – RTP 94% (normal 96.11)
Inner Fire RTP 94% (normal 96)
Irish Reels – RTP 94% (normal 96.06)
Midnight Show - RTP 94% (normal 96.1)
The Great Wall Treasure - RTP 93%
- X-Demon – RTP 94% (normal 96.07)
Hacksaw Gaming RTP
Hacksaw Gaming is a well-known provider and is popular with players, so casinos often reduce the RTP in its slots. Our case there is no exception, and all available slots have an extremely low return percentage, depriving players of the chance to win.
Beast below – RTP 94.27% (normal 96.29)
Dork Unit – RTP 94.38% (normal 96.28)
Lord Venom – RTP 94.25% (normal 96.2)
RIP City – RTP 94.27% (normal 96.22)
Rotten – RTP 94.13% (normal 96.27)
- Stack ' Em – RTP 94.25% (normal 96.27)
Iron dog RTP
No RTP drops have been seen in Iron dog slots, all indicators are at a high level.
1 million megaways – RTP 96.2%
Astro Newts Megaways – RTP 95.9%
Dwarven gems megaways – RTP 96.7%
Megaways Jack – RTP 96.2%
Pirate Kingdom Megaways – RTP 96.2%
- Rock the Reels Megaways – RTP 96.7%
Netent slots also have the highest possible RTP level.
Dead or Alive 2 Feature Buy – RTP 96.8%
Gonzo's Quest - RTP 95.97%
Hotline – RTP 96.13%
Lights – RTP 96.1%
Mega Joker – RTP 85.28% - 99%
- Wild Turkey – RTP 96.6%
Nolimit City RTP
While checking Nolimit City, we couldn't find any slots with a high RTP. Absolutely all available slots in Joo Casinos are with a low return percentage and it is almost impossible to win at them.
Das xBoot - RTP 94.04% (normal 96.03)
East Coast vs West Coast – RTP 94% (normal 96.04)
Gluttony – RTP 94.03% (normal 96.09)
Karen Maneater – RTP 94.09% (normal 96)
Mental – RTP 94.2% (normal 96.09)
- Tombstone – RTP 94.2% (normal 96.18)
Pragmatic Play RTP
To the surprise of the popular provider Pragmatic Play, we did not find slots with a low RTP. Joo here Casino did not take the opportunity to reduce the performance.
Big Bass Bonanza – RTP 96.71%
Book of the Fallen – RTP 96.5%
Gates of Olympus – RTP 96.5%
Starlight Princess – RTP 96.5%
The Dog House Megaways – RTP 96.55%
- Zeus vs hades gods of war – RTP 96.05%
Only in some Quickspin slots that are available in Joo Casino, a decrease in RTP was noticed . In most games, the maximum possible value is set.
Big bad wolf – RTP 97.34%
Midas Coins – RTP 96.02%
Pied Piper – RTP 96.32%
Sakura Fortune 2 – RTP 94.11% (normal 96.03)
Tales of Dr. Dolittle – RTP 96.7%
- Titan Thunder Wrath of Hades – RTP 96.25%
In the slots of the Polish provider Wazdan, the return percentage is reduced and winnings in such slots are unlikely. Joo Casino has left no chance for players who love the games of this provider.
9 Coins 1000 Edition – RTP 94.11% (normal 96.14)
15 Coins – RTP 94.18% (normal 96.07)
Mighty Wild Panther – RTP 94.15% (normal 96.15)
Moon of Fortune – RTP 94.18% (normal 96.12)
Power of Gods Valhalla – RTP 94.13% (normal 96.23)
- Sun of Fortune – RTP 94.31% (normal 96.15)
Is it possible to win at Joo casino?
This one has a wide selection of virtual and live games in addition to a specific sportsbook section. We also anticipate seeing all of Dama's other distinguishing features, such as support for cryptocurrencies, a variety of payment options, and more.
Although though Joo is an older website, its sleek, contemporary design is still in good shape today. The first thing you'll notice is the big colourful banner, which stands out against the sharp background of all-black text. Together with account management choices and language preferences, the various casino categories are located at the top. A section of the game selection and a live stream of the most recent jackpot winners can be found by scrolling below. The information about payment options, game suppliers, terms & conditions, licence provider, and more is located at the bottom.
The first-time user offer on Joo is a 100% deposit match that will double your bonus money up to C$100. Also, it will provide you 100 free spins over the course of four days to utilise on the slot machines Platinum Lightning Deluxe and Aztec Magic Deluxe. You must deposit a minimum of C$20 in order to be eligible for the deal. The deal has a 50x wagering requirement that must be fulfilled in just two weeks. You will be given a C$5 bet cap when participating in this. Yet this is just the first of a four-part welcome series.
On your second deposit, you'll receive a 50% match up to C$100; on your third, you'll receive a 75% match up to C$150; and on your fourth, you'll receive a 100% match plus 50 free spins. The final one will double to C$100. These all adhere to the same wagering guidelines.
Active players can also benefit from weekly reload bonuses, which include bonuses of up to 50 free spins on Wednesdays and a 40% match on Mondays. Also, the sportsbook area offers a weekly payback on all losses that can return up to 20%.
This casino offers a big selection of games, just like the most of Dama casinos do. In addition to a variety of slots, there are also table games like blackjack, roulette, baccarat, craps, pontoon, sic bo, and scratch cards. Finding your favourite or learning about a new one is made simple by how neatly structured and user-friendly all of these are. There is also a sizable live casino section with more than 550 unique lobby options. These include game show hosts and dealers for games including roulette, blackjack, baccarat, craps, sic bo, and hi lo. There are additional roulette lobbys accessible in different languages, like Russian and Spanish. There are also free virtual games available to play, so you won't have to go in headfirst.
In the meanwhile, the website's sports area provides betting choices for a number of well-known sports. Fan favourites include football, tennis, basketball, hockey, volleyball, boxing, MMA, rugby, winter sports, golf, and a variety of races are all available for wagering here. They include Dota2, CS: GO, League of Legends, StarCraft, Overwatch, Rainbow 6, and COD, among other well-known eSports games.You may be sure that there will be a good number of game vendors with such a sizable library. Actually, the website gets its titles from 80 different businesses. Yggdrasil, NetEnt, Play'n GO, Booming Games, Big Time Gaming, Authentic, ELK Studios, 12, Microgaming, Spinomenal, Evolution, Playson, iSoftBet, and more well-known studios and publishers are among these.
Dama casinos are also distinguished by its wide range of payment choices and support for cryptocurrencies. Joo is the same in this regard. Visa, Mastercard, Maestro, Skrill, Neteller, EcoPayz, WebMoney, Paysafecard, Neosurf, and Bank Transfer are among the payment methods accepted on the website. Yet those are just the fiat choices.
You can choose among Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Dogecoin as cryptocurrencies. For all services, a minimum deposit of 20 dollars is required. There are no additional fees or charges, and all transactions are processed immediately. In order to help you avoid conversion fees, the website also offers a variety of account currencies. They include BRL, BTC, BCH, ETH, LTC, and DOG. They also include EUR, USD, NOK, RUB, CAD, PLN, NZD, JPY, AUD, and NOK.
Visa, Mastercard, Skrill, Neteller, WebMoney, EcoPayz, Neosurf, Bank Transfer, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Dogecoin are among the withdrawal methods you can use. With the exception of bank transfers, where the minimum might range from $100 to C$500, this minimum is also C$20. You are only permitted to withdraw a maximum of C$2,500 and C$12,000 every week and month, respectively. The majority of the time, processing happens instantly, but with other methods, it can take up to three business days. There are no additional fees for withdrawals either.
Licencing and security
All of Dama N.V.'s websites, including Joo Casino, are run under the company's Curacao eGaming License. This is the situation since Curacao is the sole regulatory body that grants licences to such casinos, and crypto support makes this possible.
Although being well-established over the years, Curacao isn't typically thought of as one of its peers with the highest level of security. The regulator really has a history of declining to intervene in disagreements over underpaid awards. This implies that you would have to handle such a problem on your own without the support of a regulating agency. However, Curacao has less of both than its European counterparts, which makes it far more accessible to casinos of lower calibre.
At Joo Casino, you can contact customer service representatives at any time. You can do this on the website using online chat or email. The final one will link you directly to a staff member and should be in the bottom left corner of your screen. You won't have to wait long because the wait periods are short, and they will then help you right away. The website's contact form, which may be found in the Support section, also offers the email option. Last but not least, Joo has a comprehensive FAQ section that contains the majority of general inquiries you might have.
Joo Casino Screenshots
Despite being from 2014, Joo is still a cutting-edge casino with a website that works flawlessly on all mobile devices. It's simple to access from the browser on your phone or tablet, and it offers all the same features and games as the full version. While some people might find it frustrating that there isn't an app, it also means that you won't need to download or set up any additional software in order to play while you're on the road.
This is your typical, everyday Dama N.V. casino. It features all the necessary components for a company website, including a sizable game library, several bonuses, a variety of payment options, and support for cryptocurrency. It is a good online casino in and of itself because of all of this, but when compared to the other casinos run by the same corporation, it is just more of the same.
- Crypto Support
- Large Game Library
- Offshore Regulator
Joo Casino Casino
1x2 Gaming, Big Time Gaming, Blueprint Gaming, Elk Studios, Endorphina, Evolution Gaming, Ezugi, GameART, Gamomat, Habanero, iSoftbet, Kalamba Games, Leander Games, NetEnt, Nolimit City, Oryx Gaming, Play'n GO, Playson, Pragmatic Play, Quickfire, Quickspin, Red Tiger Gaming, Thunderkick, Tom Horn Gaming, Wazdan, Push Gaming, Relax Gaming, Hacksaw Gaming, Yggdrasil Gaming, Booming Games, Golden Hero Games, Booongo Gaming, Betsoft, Playtech, Amatic, Authentic Gaming, Ainsworth Gaming Technology, Iron Dog Studios
Android, iPad, iPhone, Windows, Mac
AUD, BRL, CAD, EUR, NOK, USD
As a crypto casino, Joo is licensed by the Curacao eGaming Authority.
Joo Casino offers a 100% deposit match welcome bonus.
Joo Casino works with a number of cryptocurrencies.
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