Lucky 8 Casino Review: Bonuses, RTP and Complaints
My rating for this site stands at 1 out of 5 stars, and it's solely based on my personal experience. Despite offering a wide variety of games, the RNG (Random Number Generator) appears to be heavily skewed. I've spent a substantial amount here over the past year, and most of the time, the games either constantly dead spin or provide lackluster bonuses ranging from 0 to 100X. Even when I tried my luck at higher stakes (£2-£5 per spin), the results were still disheartening, and I've never managed to cash out more than my initial deposit. I strongly advise everyone to steer clear of this site and explore other reputable options instead.
I was extremely frustrated with Lucky 8's customer service. The representative was unhelpful and seemed disinterested in my issue, leaving me feeling ignored.
Although I did receive my winnings, it was a difficult and time-consuming process that detracted from my enjoyment of playing on Lucky 8.
To be fair, I can't fault Lucky 8. Excellent games and prompt withdrawals. I've had some wins and some losses; it's all part of the game. The best trip I've ever taken was to Lucky 8.
I've been using this site for a long, and while it often works okay and withdrawals go quickly for me, the chat service is the worst I've ever experienced on any website. I initially called with a problem with the payout of my wager; I had bet on a player to score the second goal in a game at halftime, but the player had been substituted during the break, eliminating any opportunity of scoring; The agent informed me that although though it was impossible for me to win, you did have a chance to win when you placed the bet, and that the wager would remain. I asked for the details of the complaints as a result. Three times, the agent refused to provide me with the information, saying, "That's our information; we don't have to provide you that information." The Gambling Commission mandates that all complaint information be made available upon request. My claim to this right was rejected. When I called support the next day, no one was available because they were unavailable. Four days later, I spoke with someone, and he very rudely said, "Here is our complaints information if you want to complain," without even asking for it.
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The Lucky 8, the latest addition to the market, already has almost everything from a big Lucky 8. This e-casino offers online games that are still few compared to its competitors, but it prefers to focus on the Focus on quality and that's what players are looking for. You can rely on the reliability of the platform, which promises fast money transfers, increased data security and an available and efficient customer service.
Admittedly, the Lucky 8 homepage is not the best of all online casinos, but that doesn't change the satisfactory ergonomics and easy navigation. Under its slightly futuristic look, you can easily find games, promotions, and help.
Numerous bonuses are offered to all registrants, with or without a mandatory deposit. For example, enjoy the Quickspin Festival, the big daily tournament, or the Lucky Spin, the free spins every Tuesday.
Deposits and Withdrawals
The question of deposits and withdrawals is really important to the players. Lucky8 made the decision to offer them some real consolation on this matter.
You can use bank cards, e-wallets and wire transfers for your money transfers.
Aside from VISA and MasterCard, you can make your payments with:
• Skrill, Neteller, Entercash;
• PaySafeCard, ecoPayz;
• bank transfers;
In its early days, it took Lucky8 an average of 5 days to complete the withdrawal procedures. This is because the players had to provide a large number of supporting documents.
Currently, customer service has made an effort to speed up the process, so withdrawals now take at least 48 hours.
Casino Games in Lucky 8 Casino
More than 500 games are offered to you in Lucky's virtual playroom. As you can imagine, most of the games are slot machines. These are mainly classic slots, jackpots and 3D slots. There are also card games such as poker and blackjack as well as roulette. Special games like bingo or keno are missing, but it is very likely that the casino will add them in the near future.
Lucky 8's range of games is super interesting in that these games are produced by the best of creators.
In fact, its game library has slot machines and table games made by:
Play ‘N’ Go;
Relax Gaming or Oryx Gaming;
Some of the most popular titles include Wild Swarm, Ticky Tumble, Holmes, and Book of Dead. In the table games category, we have Roulette Hot, Casino Barbut, American Blackjack, Pirate 21, etc. These games can also be found in the live casino, which is presented by croupiers who are friends.
Finally, if you love video poker, there is a whole category of games available to you. The best variants are jackpot poker, tens or better, flying pigs, etc.
Live casino games at Lucky8
Playing live casino games is possible at Lucky 8. A total of 75 table games are available between blackjack, roulette, baccarat and other exciting games.
The magic of the live show, the personal conversation with the dealer and the special atmosphere of the live show are undeniable advantages for an online casino. The player can interact with the dealer and observe the strategies of the competitors.
The Lucky Deal is the welcome bonus offered to all new players for their first deposit. We call it that because, unlike other online gambling platforms, we have two interesting offers to choose from:
the discovery bonus for those who don't dare to take the plunge: 150% up to 30 CAD. The amount of the 1st deposit is more than doubled, but with a small upper limit.
the adventure bonus for the most daring: 100% up to 200 CAD. The amount of the 1st deposit will be doubled if this gift is optimized to the maximum.
A good online casino should have a loyalty program to reward the most loyal players. This will happen soon as the Privilege Club is about to open its doors.
In fact, the Privilege Club has been a long time coming, but it should see the light of day soon. Personalized gifts, exclusive promotions, dream trips or improved wagering conditions, we can't wait to take advantage of them. Everything is done with the utmost discretion and the player is informed by email
The unusual principle of this club is that a player's status can change every month. This way, more players have a chance to join.
There is currently no cashback offered at Lucky 8. Is it because the platform is still young? If so, she might consider remedying this. This would allow the player to recoup some of their losses.
For example, if you bet 100 CAD on a game and loses it all, you can get 20 CAD back (for 20% cashback).
In the meantime, the bonuses and free spins make up for that lack of cashback.
Presentation of the mobile version
To keep all players happy, the Lucky 8 game library is accessible via computer, tablet and mobile phone. The games load quickly, and the small screen visibility is great. The lucky number 8 is what we call responsive design.
Everything is clear, no-frills. The lucky number 8 gets to the point, and we want that too. However, some games are missing from the mobile version.
Lucky 8 Screenshots
An efficient customer service
You can request help from the casino customer service between 9:00 a.m. and 10:00 p.m. every day. Just send an email to firstname.lastname@example.org or write to the live chat available on the website. The customer service representatives respond quickly and in the language of your choice, 7 days a week.
It is impossible to deny the numerous advantages of the institution under discussion, but one should also remember its significant shortcomings. First of all, its disadvantages are related to the SoftSwiss policy towards clients and all kinds of territorial restrictions. Take note of these weaknesses of the portal before trusting it with real money.
- Very good response rate
- Availability of customer service
- Ability to play on the mobile phone
- High quality range of games
- The withdrawal time is a bit long
Lucky 8 Casino
Evolution Gaming, Gamomat, iSoftbet, Kalamba Games, Oryx Gaming, Play'n GO, Quickspin, Push Gaming, Relax Gaming, Yggdrasil Gaming, Booongo Gaming, Betsoft
Android, iPad, iPhone, Windows, Mac
Chat, E-mail, Tel
The procedure for withdrawing winnings at Lucky8 has been simplified as much as possible so that you will not encounter any difficulties with your request. In addition, withdrawals are processed quickly, a benefit that is very much appreciated by players! Click here to learn more about how fast you can cash out on your winnings!
If it's a free bonus you'd like to receive at Lucky8, we don't have a bonus code available at the moment.
The casino offers fair games, makes every effort to ensure the safety of the player, and ultimately pays out the winnings quickly. So, we can say that this casino is reliable.
Lucky8 has partnered with the best casino game publishers. It lets you play the latest and highest rated slot machines, but also a whole host of incredibly fun table games.
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