Let's start with the provider Hacksaw Gaming. I reviewed several popular slots from this developer at Palm Casino, and the results are quite promising. All the games checked show consistently high RTPs, ranging from 96.2% to 96.34%.

• Chaos Crew – RTP 96.3%

• Cubes 2 – RTP 96.33%

• Le Bandit – RTP 96.34%

• Outlaws Inc – RTP 96.23%

• Rocket Reels – RTP 96.3%

• Stack'em – RTP 96.2%

Moving on to Microgaming, I was pleasantly surprised. In Palm Casino, the slots from this legendary provider also retain their original RTP values.

• Agent Jane Blonde – RTP 96.10%

• Alaskan Fishing – RTP 96.63%

• Break Away – RTP 96.29%

• Burning Desire – RTP 96.19%

• Emperor Of The Sea – RTP 96.02%

• Mermaids Millions – RTP 96.56%

I checked a variety of games and found no decrease in the return percentage. It seems that Palm Casino truly values the quality and reputation of NetEnt.

• Cash Noire – RTP 96.06%

• Dazzle Me – RTP 96.91%

• Fruit Shop – RTP 96.71%

• Irish Pot Luck – RTP 96.06%

• Piggy Riches – RTP 96.38%

• Twin Spin – RTP 96.56%

As for Pragmatic Play, the situation is equally pleasing to the experienced player's eye. All the slots I reviewed show high RTP rates, indicating that Palm Casino does not compromise on quality, even with popular slots.

• 5 Lions Megaways – RTP 96.50%

• Big Bass Bonanza – RTP 96.71%

• Buffalo King Megaways – RTP 96.52%

• Gates Of Olympus – RTP 96.50%

• Madame Destiny Megaways – RTP 96.67%

• Sweet Bonanza – RTP 96.6%

Finally, let's turn to the slots from Wazdan. Once again, the picture remains consistent—all games maintain their original, high RTP rates.

• Football Mania – RTP 96.59%

• Jack On Hold – RTP 96.40%

• Jackpot Builders – RTP 96.59%

• Lucky Fish – RTP 96.50%

• Magic Fruits Deluxe – RTP 96.41%

• Magic Stars 3 – RTP 96.50%

After thorough analysis, I can confidently say—yes, winning here is quite possible! The casino demonstrates a fair approach, maintaining the original, high RTP rates in all the slots reviewed. None of the providers examined showed any reduction in return percentages.

The website is viewable in a few languages, including English, Norwegian, German, Spanish, French, Italian, Polish, Dutch, Finnish, Danish, and Portuguese. We decided to take a deep dive into this relatively new online casino that’s hit the scene and compiled all our findings. The results? Less than satisfactory. Take a look at what we found.

Palm Casino stocks quite a number of games from industry-leading game providers. Right now, though, they only have games from 10 providers, these being Amatic Industries, Apollo Games, Habanero, Hacksaw Gaming, Microgaming, NetEnt, Pragmatic Play, Quickspin, RubyPlay, and Wazdan. We could see more providers and games being added to their archives in the future, but there are still other online casinos out there of relatively the same young age that have a more impressive catalogue to enjoy.

This also doesn’t even take the overall layout of the website into account. We believe that providing smooth, hassle-free navigation for players is essential to the success of an online casino, and Palm Casino fails dramatically on this front. The bar on the left side contains shortcuts to Home, Casino Games, Live Casino, Sports Betting, Promotions, Raffles, and Contact, but when it comes to the Casino Games and Live Casino sections, that’s where the attempt at organisation stops. Players can choose between Player Favourites, Trending Games, Live Tables, New Games, and Providers in the main lobby, but otherwise, players are on their own when it comes to browsing games. Essentially, game categories have not been implemented. Your only hope of finding a particular slot is either by knowing its specific title or game provider and searching for it with the search engine, or browsing through page after page of slot material.

Palm Casino definitely started off with the right idea by promoting a 5-part Welcome Bonus for newcomers. This package, with relatively high wagering requirements, is a great way to entice players to keep coming back for more. The offer consists of the following:

1st deposit: 200% up to C$300 (x30)

2nd deposit: 100% up to C$1,500 (x30)

3rd deposit: 50% up to C$2,000 (x30)

4th deposit: 75% up to C$1,200 (x30)

5th deposit: 100% up to C$5,000 (x30)

Similarly, positive things could be said about Palm Casino’s weekly offers, which consist of a Monday Reload bonus of 150% up to C$1,000 (x30), a Wednesday Madness bonus of 100% up to C$2,000 (x30), and a Finally Friday bonus of 75% up to C$1,500 (x30). So what was our issue? Simply put, what we’ve just described above are the only bonuses you will find anywhere on the website. Any online casino worth its salt will have a considerable number of bonus offers and other enticing features for players to enjoy. Palm Casino doesn’t even seem to have a VIP Program or any form of player progression, so the hopes of investing your time and money into an actual system that will reward you with bigger and better bonuses are non-existent.

If you decide to go ahead with any of Palm Casino’s bonus offers, we highly advise checking all the relevant Terms and Conditions. Keep an eye on the wagering requirements to see how many times you’ll need to bet the bonus money before you can take out any of the prize money; any top bet caps that might have been applied on the biggest bet you can make with bonus money to avoid losing bonus cash if you bet more; the amount of time you have to use a bonus; and any country restrictions that might apply.

We were also pretty shocked to discover that Palm Casino had absolutely no tournaments at the time of writing, a characteristic that has become part and parcel of the entire online casino experience. It seems that standard tournaments have instead been replaced by raffles. Unfortunately, the only two raffles that we found at Palm Casino had already ended.

These were the Easter Bonus Raffle with a C$15,000 prize pool, and the October Apple Raffle, where players could win a MacBook Pro, iPhone 15 Pro, or Apple Watch Series 9. Sports enthusiasts will be happy to find that Palm Casino has its own Sportsbook section, with quite a range of sports types and events to bet on. However, we still felt let down to find that there were absolutely no sports-related bonus offers to speak of.

Players can deposit using debit or credit cards like Visa and Mastercard, cryptocurrency (Bitcoin, Ethereum, Tether, and Litecoin), or e-wallets like Mifinity, Neteller, and Skrill. Withdrawals can be made through bank transfers, cryptocurrency (Bitcoin, Ethereum, and Tether), Skrill, or Neteller. These payment methods suffice for the majority of online casino players; however, players need to keep in mind that not all payment methods may be available for their country of residence. The minimum deposit amounts are the same across all methods, starting at €25, which is a higher-than-normal amount for most online casinos. The minimum withdrawal amount is €50 across all methods. Players can deposit up to €10,000 at once, but the withdrawal limits that have been imposed are quite low - €1,000 per day, €2,500 per week, and €10,000 per month, You’re also only allowed one pending withdrawal per payment method, and only one withdrawal is allowed per 24 hours, all of which could prove limiting for more hardcore players.

Another concern we had relates to the amount of time it takes for a withdrawal to be processed and paid out, which is very much dependent on the method players choose. E-wallets are the fastest, usually being paid out within 24 hours, while debit and credit cards can take up to 3 to 5 business days. Bank wire transfers are the longest, taking up to 7 business days. However, this doesn’t take into consideration the actual processing time. Most complaints we found from players related to the long waiting times for payouts to be processed in the first place, sometimes taking up to 96 hours, with some players never receiving their winnings at all. Of course, all payment methods are SSL-encrypted, but this is practically useless if you run the risk of never receiving your winnings in the first place.

If you encounter any issues, technical or otherwise, during your stay at Palm Casino, you won’t be able to rely on a handy FAQs section as there is none. Instead, general queries can be sent via email to support@palm.casino, while complaints can be directed to complaints@palm.casino. If your situation requires more urgency, you can contact a Customer Support representative via the Live Chat feature. However, this isn’t available 24/7; only between 7 AM (UTC+0) and 10 PM (UTC+0). For issues relating to account verification, emails can be sent to kyc@palm.casino. Unfortunately, from the research we conducted into this online casino, there is a very good chance you will find yourself doing just that. While the Palm Casino registration process is quick and easy, several complaints from players concerned the excruciatingly long KYC procedure that followed, especially when players wished to make their first withdrawal.

Palm Casino has significantly fewer Responsible Gaming tools available to its players than most online casinos. Currently, it only provides a self-assessment test, the ability to opt for a cooling-down period of up to 48 hours, and a self-exclusion option for longer, indefinite periods. As such, there are no tools to set limits on your deposits, wagers, withdrawals, or losses, which will have to be implemented at your own discretion. Players can keep track of their transaction history by navigating to their profile dashboard.

As Responsible Gaming relates to player safety, which should always be of the utmost importance for any online casino, learning that Palm Casino is only licensed by Curaçao eGaming didn’t do much to make us feel secure. Curaçao eGaming licenses are quite easy to obtain. It’s also much cheaper, has lower taxes, has a faster licensing procedure, and has far lower standards and fewer restrictions compared to juggernauts like the UK Gambling Commission and the Malta Gaming Authority. A Curaçao eGaming license also allows an online casino to offer more features with fewer limits, which is unusual considering the general lack of promotional offers available at Palm Casino.