PowerPlay Casino Review: Bonuses, RTP and Complaints
PowerPlay Casino, established in 2018, is a relatively new but rapidly growing online casino. Whether you prefer playing on desktop or mobile devices, PowerPlay offers a world-class gaming experience with its impressive selection of slots, live casino games, and a comprehensive sportsbook.
Notorious Scam. Scam! They didn't even pay what the paytable indicated. They are deeply entrenched in unfair practices. Save your money and avoid this casino. I currently have a case against them with someone investigating.
Zero payback from Video Slots I am extremely disappointed with PowerPlay. The slot games on this site, which are also available on other platforms, have extremely low payback compared to those sites. It's such a greedy site, and you'll easily lose over €1000 in one month without any joy or winnings.
I used to be a loyal customer for years, playing regularly. However, approximately 8 months ago, they unexpectedly locked me out of my account without any explanation. Since then, I have been reaching out to their chat support every week in an attempt to resolve the issue. Unfortunately, all they keep telling me is that the problem lies with the developers, but no progress has been made in the past 8 months. They even refuse to allow me to create a new account with a different email address, resulting in the loss of a long-time loyal customer. I initially enjoyed playing at this casino and had hoped to continue, but now I feel compelled to warn others to stay away.
The website is simple to use, with bright graphics and reliable servers. This is my first time using an online casino, and it will not be my last! Excellent first-time experience
Because it appears that I am one of the few that provides honest feedback around here. I used the welcome bonus to sign up. First and foremost, my deposit was double charged. So instead of $100, I got $200, and I was guaranteed the extra. Then you can only gamble on practical slots. Then there are bet blockers on HV slots. You can only wager 50 cents on pekking luck...you can only bet $1 on extra juicy. They have about 50 spaces in total. What a stupid casino, and anyone rating it higher than 3 isn't even playing here and creating reviews to make a profit.
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Operated by Deck Entertainment B.V., PowerPlay Casino holds licenses from both Curacao, Dutch Caribbean, and Malta. These reputable licenses ensure that players can enjoy a secure and fair gaming environment. With its global availability, including Canada and Europe, players from various regions can access the exciting offerings of PowerPlay Casino.
Whether you're a fan of immersive slots, enjoy the thrill of live dealer games, or prefer betting on your favorite sports events, PowerPlay Casino caters to a wide range of gaming preferences. The platform is designed to provide players with a top-notch gaming experience, whether they choose to play on their computer or on the go with their mobile devices.
PowerPlay Casino impresses with its generous welcome bonus, making it one of the best bonus offers available at a Canadian online casino. To start, you'll receive a 5 CAD bonus just for signing up, without the need to make a deposit.
Next, you can enjoy a match bonus on your first three deposits, with a potential total of up to 1,000 CAD if you deposit the maximum amount. Here's the breakdown:
100% match bonus up to 200 CAD on your first deposit
100% match bonus up to 500 CAD on your second deposit
100% match bonus up to 300 CAD on your third deposit
While the welcome offer is straightforward, there are a few terms and conditions to keep in mind:
A minimum deposit of 10 CAD is required.
The bonus is subject to a 35x wagering requirement.
The bonus will expire after 30 days.
The maximum win per bonus is 4,000 CAD.
Wagering on progressive slots and certain table games may not contribute to the wagering requirement.
Other PowerPlay Promotions
Free Spins Tuesday
Every Tuesday, you can enjoy Free Spins Tuesday at PowerPlay Casino. By staking a minimum of 20 CAD for five consecutive days, you can claim 100 free spins, credited at a rate of 20 spins per day.
Refer a Friend
PowerPlay Casino offers a unique twist on the refer-a-friend concept. When you refer a friend and they sign up to play, you'll receive a 100% match bonus on their first deposit, giving you even more chances to win.
Dedicated players at PowerPlay Casino can gain access to exclusive games and enhanced offers through the PowerPlay VIP program. Additionally, high rollers who make a first deposit of over 500 CAD receive a special welcome bonus of a 100% match up to 1,500 CAD.
PowerPlay Casino ensures that players have a variety of opportunities to enhance their gaming experience with enticing bonuses and promotions, catering to both new and loyal players.
Expansive Slot Portfolio
PowerPlay Casino has significantly expanded its online slot collection, offering over 750 games, a substantial increase from the previous 200 titles. This expansion translates into a wide variety of choices and one of the most impressive slot portfolios available. However, navigating through the game selection can be cumbersome, as categorization attempts may lead to an endless scroll through the "all slots" section.
Despite this minor inconvenience, the abundance of games is a major highlight. PowerPlay Casino collaborates with renowned software developers such as Mermaids Millions, Immortal Romance, Hyper Strike, Tomb Raider (Microgaming), Buffalo Blitz, Golden Tour (Playtech), and Wolf Gold, Jungle Gorilla, Chilli Heat (Pragmatic Play).
Furthermore, PowerPlay Casino offers a diverse range of Drop & Win games from Pragmatic Play, providing the opportunity to participate in daily tournaments and compete for additional prizes on top of slot jackpots.
For players seeking exciting gameplay and the potential for substantial rewards, PowerPlay Casino's progressive jackpot titles are particularly appealing. Canadian players can choose from approximately 45 jackpot games. While the collection may not be the most extensive, it still includes some of the most popular jackpot games available today.
The renowned Mega Moolah series is among the progressive jackpot options at PowerPlay Casino. Other notable titles include Playtech's Hot Crown Deluxe, Vikings Empire Treasures, Wild Crusade, and various Age of the Gods variants.
While the focus in the online casino industry has shifted toward live dealer games, PowerPlay Casino still maintains a solid selection of virtual table games. While the options are not as extensive as before, players can enjoy various roulette and blackjack offerings.
The site provides European, American, and French roulette variants, along with multiple versions of blackjack. Additionally, there are a few video poker and virtual baccarat games available. However, for an immersive table game experience at PowerPlay Casino, the live casino section is highly recommended.
PowerPlay Casino's live casino section offers an exceptional gaming environment for those seeking table game action. Powered by leading providers such as Evolution Gaming and Pragmatic Play, players can engage in live dealer games, including poker, card games, blackjack, roulette, and captivating game shows. The presence of professional human dealers ensures an authentic and immersive experience, accompanied by high-quality streaming for an enjoyable gameplay session.
While PowerPlay has a strong emphasis on sports, with the homepage defaulting to the sportsbook section, once you venture into the casino area, you'll discover an impressive selection of top-quality slots.
With just a few clicks, you can easily navigate through various sections. You have the option to make deposits, update your account information, explore available offers and promotions, or visit the customer support section. The layout of the site is modern, interactive, and user-friendly, featuring animated sliders that guide you towards the latest slots and best offers.
Deposit and Withdrawal Methods
Upon signing up at PowerPlay Casino, you will be prompted to make your first deposit. To ensure a seamless experience, the casino provides various payment options based on your country. Canadian players, for instance, have several deposit methods to choose from.
For Canadian players, PowerPlay Casino offers deposit options such as Visa, Mastercard, and Maestro. These options are ideal for those banking with People's Group, Vanilla, or BMO. Additionally, ecoPayz is available as a deposit method. However, the recommended and popular method for Canadian players is Interac, which provides a convenient and secure way to fund your account.
Regardless of the chosen payment method, the minimum deposit amount per transaction at PowerPlay Casino is 10 CAD. This allows players to deposit an amount that suits their preferences and gaming budget.
PowerPlay Casino strives to provide a hassle-free and secure banking experience, offering a range of payment options to accommodate players from different regions.
When it comes to customer support, PowerPlay Casino stands out as one of the most approachable platforms in the industry. Their dedicated support center is available 24 hours a day to assist players with any queries or concerns they may have. PowerPlay Casino offers multiple avenues for reaching their customer support team, including social media, phone, email, and direct inquiries on the site.
To get in touch with the helpful and polite customer support agents at PowerPlay, you have the following options:
Customer Support Options: Email, phone
Available Hours: 24 hours
Whether you prefer to communicate via email, have a direct phone conversation, or reach out through social media channels, PowerPlay Casino ensures that you have convenient and reliable means to connect with their support team. With their commitment to providing excellent customer service, you can trust that your inquiries will be promptly addressed by knowledgeable professionals.
PowerPlay Casino presents an extensive range of slots, providing players with a multitude of options to choose from. With deposit methods specifically optimized for Canadian players, the casino offers a seamless and convenient banking experience. Additionally, the exciting welcome bonus and the opportunity to become a VIP player make PowerPlay an enticing option for both casual and avid gamblers.
- Wide Selection of Slots
- Optimized Deposit Methods for Canadian Players
- Exciting Welcome Bonus and VIP Program
- Limited Table Games Selection
- No Dedicated Mobile App
100% up to 300 CAD
100% up to 500 CAD
100% up to 200 CAD
Evolution Gaming, Foxium, Lightning Box Games, Pragmatic Play, Realistic Games
Android, iPad, iPhone, Windows, Mac
CAD, EUR, USD
Yes, PowerPlay Casino is available to players worldwide, not just in Canada. However, it is always advisable to check the availability and legality of online gambling in your specific jurisdiction before signing up and playing.
The minimum deposit amount at PowerPlay Casino is 10 CAD per transaction. This allows players to deposit an amount that suits their preferences and budget.
PowerPlay Casino provides multiple avenues for contacting customer support. You can reach them through email, phone, or social media channels. The email address for support is email@example.com, and the phone number is +13055177484. Social media handles can be found under @PowerPlayBet. The support team is available 24 hours a day to assist with any inquiries or concerns you may have.
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