Royal Stars Casino Review: Bonuses, RTP and Complaints
Welcome to Royal Stars Casino, your ultimate destination for a much-needed escape from the stresses of life. Here, you'll discover a realm of entertainment, adventure, and fabulous rewards that will transport you to a mythical world of excitement.
Overall, Royal Stars Casino is decent. They have quick cashouts and offer many bonuses. However, the bonuses don't always work, and you often have to contact support for assistance. The conversion rate for XRP deposits was significantly higher than the live market rate, leading to issues with getting the bonuses. While the customer service experience was mixed, with one agent resolving the problem and another falsely flagging the account as duplicate, the casino still provides a reasonable gaming experience with fast cashouts and various bonuses. A greater variety of slots from major providers would be a welcome addition.
When you enter your payment card information, the website does not remember it for the next time you visit. Every time you make a deposit, you must enter all of your information again. Never see a casino that does not remember your successful deposit details so that you can use them easily the next time.
Worst customer service I've ever encountered. Emails are not returned. When it comes to real issues of duty, support plays dumb. I didn't like the way they handled my case, and I felt that it wasn't handled properly. There are few casinos that take social responsibility seriously; this is not one of them. I wish they would have licence group blocks, as I have requested numerous times.
The slots were going well at first, then it started with the fact that I couldn't play all of the games because of a wager free bonus, which doesn't matter, then it continued that I wanted to pay out, which is fine, the bonus amount was deducted directly from me, and then I got an email saying that my winnings were cancelled because I am only allowed to withdraw 5 times the deposit amount. The bonus conditions are already cheeky bottom drawer, luring with a wager-free bonus and then hidden caveats. If you must play, it is advisable to do it without a bonus or to avoid the casino entirely.
According to the secret terms and conditions, even if you play through the bonus and the bonus money is turned into real money in your account, it is still bonus money! After the bonus was introduced, I won 14,000 euros with real money, but the money was removed when I paid out, and I only paid out 30x deposit, which was 1,500 euros in my instance. Very exciting news from casino operator Royalstarcasino!
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Owned and operated by Versus Odds B.V, Royal Stars Casino was launched in 2022, catering to players seeking a recharge or an adrenaline rush. Whether you're a seasoned pro or a complete beginner, this iGaming paradise promises an unforgettable experience.
Committed to providing a safe environment, Royal Stars Casino operates under the regulations of Curacao. The casino knows how to entice players with a plethora of bonuses and promotions. Moreover, its classic yet stylish aesthetic offers a realistic gambling atmosphere, complemented by a vast array of games. Whether you enjoy Slots, Live Casino Games, or Sports betting, Royal Stars Casino has something for every gaming enthusiast. So, why wait any longer?
Get a staggering 375% Match Deposit Bonus up to 2000 CAD and enjoy an additional 200 Free Spins!
For those who adore lavish gifts, hold on tight as we take you through the exciting world of Royal Stars Casino's Bonuses and Promotions.
First on the list is the Royal Welcome Package, which comes in two variations: the Wagering Royal Welcome Bonus and the Wager-Free Royal Welcome Bonus. Both are exceptional Welcome Deposit Bonuses, but they differ significantly. Let's start by exploring the Wagering Royal Welcome Bonus.
The Wagering Royal Welcome Bonus offers a fantastic 375% Match Deposit Bonus up to 2000 CAD, along with 200 Free Spins, spread across your first four deposits. The main distinction from its counterpart lies in the presence of Wagering Requirements. The Wagering Royal Welcome Bonus requires a play-through of 30 times (deposit + bonus amount), which is remarkably fair compared to other iGaming platforms. Here's how the package will be distributed:
1st Deposit: 100% Match Deposit Bonus up to 500 CAD + 50 Free Spins
2nd Deposit: 50% Match Deposit Bonus up to 500 CAD + 50 Free Spins
3rd Deposit: 75% Match Deposit Bonus up to 500 CAD + 50 Free Spins
4th Deposit: 150% Match Deposit Bonus up to 500 CAD + 50 Free Spins
To become eligible for the Wagering Royal Welcome Bonus, a minimum deposit of 20 CAD is required. Keep in mind that the maximum cashout allowed is 10 times your deposit. For instance, if you deposit 50 CAD to activate the bonus, the maximum you can earn is 500 CAD. While this limitation exists, it's still quite reasonable. Additionally, it's essential to note that bonus funds cannot be withdrawn and can only be used in games. To meet the Wagering Requirements successfully, your wagers must not exceed 4 CAD per bet. On a positive note, the Wagering Royal Welcome Bonus remains valid for 30 days, providing ample time to make the most of this generous offer.
Now, let's shift our attention to the 375% Wager-Free Royal Welcome Bonus, which grants you up to 1000 CAD along with 200 Free Spins. The most significant advantage of this promotion is that it is not subject to any Wagering Requirements. However, due to this, the offer's overall value is slightly reduced compared to its counterpart. Nevertheless, it still offers an enticing bonus amount distributed over your first four deposits as follows:
1st Deposit: 100% Match Deposit Bonus up to 300 CAD + 50 Free Spins
2nd Deposit: 50% Match Deposit Bonus up to 200 CAD + 50 Free Spins
3rd Deposit: 75% Match Deposit Bonus up to 200 CAD + 50 Free Spins
4th Deposit: 150% Match Deposit Bonus up to 300 CAD + 50 Free Spins
Once again, a minimum deposit of 20 CAD is necessary to qualify for the Wager-Free Royal Welcome Bonus. Additionally, the maximum withdrawal allowed is 5 times the deposit amount, which may limit the full potential of the offer unless a more substantial sum is deposited.
The Free Spins featured in both Welcome Packages at Royal Stars Casino are completely wager-free and can be used in exciting games like Big Bass Bonanza, Chicken Madness, and Jungle Stripes.
For crypto enthusiasts, Royal Stars Casino has a special treat in the form of a 150% Match Bonus up to 300 CAD + 50 Free Spins. To claim the Crypto First Deposit Bonus, simply make a deposit of at least 20 CAD in one of the supported cryptocurrencies. The promotion comes with no wagering requirements, but there's a maximum cashout limit of 10 times the deposit amount. The 50 Free Spins accompanying this offer can be used in thrilling games like Relic Hunters and the Book of Faith, Silverback Gold, and Spinions Beach Party. The Crypto First Deposit Bonus remains valid for 30 days, giving you ample time to strategize and make the most of this generous offer.
Another enticing offer at Royal Stars Casino is the All Day Cashback Bonus, which grants a 10% No Rules Cashback Bonus available throughout the day. To claim this promotion, simply activate it while making a deposit of at least 20 CAD. If your account balance drops below 1 CAD, contact the Support Staff to unlock the offer. The All Day Cashback Bonus can be claimed an unlimited number of times every Friday, but you cannot combine multiple All Day Cashback Bonuses. Players can receive a maximum of 500 CAD from this bonus, and there are no Wagering Requirements. You can play all games using the bonus balance, but the maximum bet limit is set at 4 CAD. Additionally, as per the General Terms & Conditions, there's a maximum cashout limit of 10 times the deposit amount.
To make Tuesdays more exciting, Royal Stars Casino presents the Spin N Win Tuesday with up to 150 Free Spins. This promotion offers no-wager Free Spins every Tuesday on selected Slots. The maximum cashout when using the Spin N Win Tuesday Bonus is 500 CAD. You can enjoy the bonus on games like Cupcakes, Captains Quest Treasure Island, and West Coast Cash Infinity Reels. The number of Free Spins you receive varies based on your deposit amount:
25 Free Spins for a deposit of at least 20 CAD
70 Free Spins for a deposit of at least 50 CAD
150 Free Spins for a deposit of at least 100 CAD
The weekend is not forgotten at Royal Stars Casino, as they offer a Weekend Booster Party. The package comprises a 50% Saturday Match Deposit Bonus up to 250 CAD and a 100% Sunday Match Deposit Bonus up to 200 CAD. To qualify for each weekend bonus, you must deposit a minimum of 20 CAD. Both Saturday and Sunday Weekend Boosters are subject to 30 times play-through (deposit + bonus) Wagering Requirements. A maximum cashout of 10 times the deposit and a 4 CAD maximum bet limit also apply.
The casino occasionally features time-limited promotions like Spooky Winter with Thunderkick and the Playson Non-Stop Drop.
For loyal players, Royal Stars Casino has the exclusive Royal VIP Club. This VIP Programme offers various perks such as access to a VIP chat lobby, higher cashback percentages, and reduced restrictions. Membership in the Royal VIP Club is invite-only and not governed by predefined conditions; only a manager can extend an invitation to join.
At Royal Stars Casino, the game selection is nothing short of impressive, catering to every player's preferences. With a vast variety of game providers, the casino offers an extensive collection, including regular Slots, Live Casino Games, Jackpots, Videopoker, and much more. The sheer number of games available at Royal Stars Casino exceeds thousands, ensuring that players will find something that suits their tastes perfectly. The best part is that all games can be played in a free-to-play mode, allowing players to try them out before committing real money. This demo mode acts as a helpful tool, offering a safe environment for players, especially beginners, to learn the ins and outs of iGaming without risking their funds.
The diverse and extensive game library at Royal Stars Casino is made possible by collaborating with numerous game providers. Among these providers, you will find both renowned names in the industry and up-and-coming companies entering the market. Some of the esteemed providers at Royal Stars Casino include 1X2 Gaming, Amatic, Betsoft, Big Time Gaming, Blueprint Gaming, Booming Games, Endorphina, Felix Gaming, Habanero, Pragmatic Play, Push Gaming, and many others. Players can rest assured that they will encounter top-notch quality and an exciting variety of games.
Deposits and Withdrawals
Let's talk money – an inevitable and crucial topic for all casino players. Understanding Deposits and Withdrawals at Royal Stars Casino will ensure a smooth and enjoyable gaming experience.
A vital rule to remember while playing at Royal Stars Casino is that deposits must be turned over 1 time before making a withdrawal. Not adhering to this requirement will result in a 10% charge, so it's essential to comply with the Wagering Requirements.
The casino offers a wide array of payment methods, ranging from Credit and Debit Cards to Direct Bank Transfer and even cryptocurrencies. Players can choose from options like Visa, Mastercard, JetonCash, Cashlib, Nodapay, MiFinity, Jeton, eZeeWallet, Bitcoin, Ethereum, Litecoin, Tether, Ripple, Monero, Tron, and Binance Coin (BNB). Minimum and maximum deposit limits vary depending on the selected payment method:
Visa, Mastercard, Jeton, eZeeWallet – minimum deposit 20 CAD; maximum deposit 5000 CAD
JetonCash – minimum deposit 5 CAD; maximum deposit 150 CAD
Cashlib – minimum deposit 10 CAD; maximum deposit 100 CAD
Nodapay – minimum deposit 20 CAD; maximum deposit 1000 CAD
MiFinity – minimum deposit 20 CAD; maximum deposit 2500 CAD
The processing time for deposits varies based on the chosen payment method, but most transactions are instant.
Withdrawals are straightforward as long as the turnover Wagering Requirements have been met, and the same payment method used for the deposit is used for the withdrawal. Assuming account verification has been completed, withdrawals should be processed within 2 working days of the request. The only withdrawal limitation mentioned in the casino's Terms & Conditions is a maximum withdrawal of 5000 CAD per week.
Security and Licensing
Royal Stars Casino holds a valid license from Curacao, ensuring that it meets the necessary requirements to prioritize players' safety and security. While some might view Curacao as less stringent compared to other renowned gambling control institutions like the United Kingdom Gambling Commission (UKGC) or the Malta Gaming Authority (MGA), it remains a popular choice for casinos. Many emerging casinos prefer Curacao licenses due to the UKGC and MGA's more stringent regulations, which may pose challenges for new establishments. Additionally, casinos seeking to offer cryptocurrency options often opt for licenses outside the UKGC and MGA's jurisdiction. Despite these considerations, Royal Stars Casino maintains a robust security system.
At Royal Stars Casino, assistance is readily available should players encounter any issues while gaming or have inquiries. The Support Staff can be reached through Live Chat or by sending an email, providing prompt and helpful responses. The Live Chat feature is accessible 24/7, ensuring immediate assistance for any queries. Players are also encouraged to explore the FAQ section, which contains comprehensive answers to frequently asked questions, offering additional support and information.
Royal Stars Casino Screenshots
Do you find yourself longing for the convenience of playing your favorite casino games without being tied to a computer? Are you an avid fan of the latest technological advancements? Well, you're in for a treat because Royal Stars Casino is fully optimized for mobile devices, offering you the freedom to indulge in your favourite source of entertainment wherever you go. Whether you're hiking in the mountains or relaxing on a beach, Royal Stars Casino is just a tap away, ensuring that you never miss a moment of gaming excitement.
One prominent concern with Royal Stars Casino is the max cashout limitation associated with many of their bonuses, which is often tied to the deposit size. This means that players may need to wager a considerable sum before receiving a substantial amount from a bonus offer.
- Vast Game Selection
- Mobile Compatibility
- Attractive Bonuses
- Max Cashout Limitations
- Curacao License
- Limited Payment Option
150% up to 500 CAD + 50 Free Spins
75% up to 500 CAD + 50 Free Spins
50% up to 500 CAD + 50 Free Spins
100% up to 500 CAD + 50 Free Spins
Royal Stars Casino Casino
1x2 Gaming, Big Time Gaming, Blueprint Gaming, Endorphina, Evolution Gaming, Ezugi, Foxium, GameART, Gamomat, Habanero, IGT, Kalamba Games, NetEnt, Nolimit City, Oryx Gaming, Play'n GO, Playson, Pragmatic Play, Quickspin, Rabcat, Red Rake Gaming, Red Tiger Gaming, SYNOT Games, Thunderkick, Tom Horn Gaming, Wazdan, Push Gaming, Just For The Win, Relax Gaming, Stakelogic, Hacksaw Gaming, Yggdrasil Gaming, Booming Games, Golden Hero Games, Betsoft, Amatic, Iron Dog Studios
Android, iPad, iPhone, Windows, Mac
AUD, CAD, EUR, NOK, USD
Yes, Royal Stars Casino is licensed by Curacao, ensuring a certain level of safety and security for players. However, some players may prefer casinos regulated by more renowned authorities.
Absolutely! Royal Stars Casino is fully compatible with mobile devices, allowing you to enjoy your favorite games on smartphones and tablets.
Royal Stars Casino offers various bonuses, including free spins and match deposit bonuses, which provide players with exciting opportunities to enhance their gaming experience and potentially boost their winnings.
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