Surfplay Casino Review: Bonuses, RTP and Complaints
Surfplay Casino, launched in 2023 and operated by Dama N.V., offers a thrilling and extensive gaming experience with over 1,700 slot games and 295 live casino tables. The platform is licensed under Curacao, ensuring a reliable and secure environment for all players. With its user-friendly design, Surfplay delivers modern features, generous promotions, and seamless compatibility across devices.
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Surfplay Casino
2024
Endorphina, GameART, Pragmatic Play, Quickspin, Tom Horn Gaming, Push Gaming, Relax Gaming, Hacksaw Gaming, Yggdrasil Gaming, Booming Games, Betsoft, Playtech, Amatic
Android, iPad, iPhone, Windows, Mac
Chat, E-mail
AUD, BRL, CAD, EUR, NOK, USD
In this article, we will conduct an independent check of RTP (Return to Player) in Surfplay online casino slots to find out how fair it is to players. RTP is a percentage of the total bet amount that a slot returns to players in the form of winnings, and its reduction can significantly affect the player's chances of winning. We will look at slots from different providers and check whether the casino maintains the RTP set by the developers or reduces it, thereby reducing the chances of success.
Bgaming RTP
The Bgaming provider showed stable results for all slots that were tested. Here, the Surfplay casino does not reduce the RTP, and the indicators remain at a decent level - in the range from 95.97% to 96.96%. This is a good sign for players, because everything is fair here, and you can count on standard chances of winning.
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Alien Fruits – RTP 95.97%
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Aztec Magic – RTP 96.96%
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Beast Band – RTP 96.88%
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Beer Bonanza – RTP 95.97%
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Big Atlantis Frenzy – RTP 96.74%
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Bone Bonanza – RTP 96%
Elk RTP
In Elk slots, RTP rates remain at the highest possible level.
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Ashoka – RTP 94%
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Avalon Gold – RTP 94%
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Birthday! – RTP 96.3%
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Black River Gold – RTP 96.1%
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Bloopers – RTP 96.1%
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Coba Reborn – RTP 94%
Endorphina RTP
In Endorphina slots, Surfplay Casino shows itself from a good side. RTP here varies within 96%, which corresponds to the indicators set by the provider.
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100 Zombies – RTP 96.3%
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2016 Gladiators – RTP 96.08%
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Almighty Sparta – RTP 96.09%
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Ancient Troy – RTP 96.06%
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Argonauts – RTP 96.06%
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Lucky Streak Dice 3 – RTP 96.01%
Evoplay RTP
However, as soon as we turn to Evoplay slots, we encounter the first significant decrease in RTP. For example, in the Chinese New Year slot, the value dropped from the normal 96.65% to 94%. This is an unpleasant moment, which indicates that in some slots from this provider, the chances of winning are reduced. Other Evoplay slots, however, have maintained their RTP values at an acceptable level.
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Aeronauts – RTP 96%
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Andar Nights – RTP 95.28%
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Bonanza Wheel – RTP 96.01%
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Catch The Wind – RTP 96.10%
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Chinese New Year – RTP 94% (normal 96.65)
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Collapsed Castle – RTP 95.94%
Hacksaw RTP
But with Hacksaw, the situation is much worse. Most of the tested slots have significant RTP reductions. For example, in the 2 Wild 2 Die and Alpha Eagle slots, the RTP dropped to 88%, which is significantly lower than the standard values for these games. This means that it will be extremely difficult to win in these slots, and the casino greatly limits the players' chances of success. Unlike other providers, almost all slots here show a decrease in RTP, which raises serious concerns.
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Aztec Twist – RTP 96.36%
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2 Wild 2 Die – RTP 88.25% (normal 96.24)
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Alpha Eagle – RTP 88.2% (normal 96.26)
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Beam Boys – RTP 92.30% (normal 96.22)
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Bouncy Bombs – RTP 88.3% (normal 96.23)
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Break Bones – RTP 88.47% (normal 96.22)
Netent RTP
Netent slots, on the contrary, please players with stability. RTP in them fluctuates between 96% and 96.65%, which corresponds to the provider's standards.
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101 Candies – RTP 96.08%
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Aloha! Christmas – RTP 96%
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Aloha! Cluster Pays – RTP 96.42%
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Archangels Salvation – RTP 96.08%
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Big Bang Boom – RTP 96.07%
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Conan – RTP 96.65%
Nolimit City RTP
Provider Nolimit City showed mixed Results . Some slots have seen a significant drop in RTP, such as Barbarian Fury and Dead Canary, where the rate has dropped below the normal 96% to 94%. This indicates that players may face lower chances of winning in these slots, compared to other slots, where the rates have remained at a level.
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Barbarian Fury – RTP 94.19% (normal 96.32)
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Benji Killed In Vegas – RTP 96.04%
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Blood & Shadow – RTP 96.13%
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Bonus Bunnies – RTP 96.14%
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Dead Canary – RTP 92.11% (normal 96.02)
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Deadwood – RTP 94.14% (normal 96.12)
Pragmatic Play RTP
IN Pragmatic Play slots situation more optimistic. Most of the tested slots showed stable RTP values exceeding 96%.
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3 Buzzing Wilds – RTP 96.03%
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5 Frozen Charms Megaways – RTP 96.5%
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5 Lions Dance – RTP 96.5%
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African Elephant – RTP 96.04%
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Aztec Bonanza – RTP 96.53%
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Barn Festival – RTP 96.45%
Push Gaming RTP
Push Gaming also showed the high RTP.
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10 Swords – RTP 96.45%
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Big Bamboo – RTP 96.13%
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Blaze Of Ra – RTP 96.40%
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Crystal Catcher – RTP 96.40%
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Fat Rabbit – RTP 96.45%
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Goat Getter – RTP 96.18%
Quickspin RTP
In Quickspin slots, the situation is similar to the previous provider. RTP here is consistently above 96%, and Surfplay casino does not reduce the figures.
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Arcane Gems – RTP 96.05%
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Ark Of Mystery – RTP 96.53%
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Artemis Vs Medusa – RTP 96.17%
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Beastwood – RTP 96.11%
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Big Bad Wolf – RTP 97.34%
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Big Bot Crew – RTP 96.51%
Thunderkick RTP
Thunderkick pleased players with excellent RTP values, and even in one of the slots the indicator reached 98.6%. This shows that the casino not only does not reduce the RTP, but also provides players with the opportunity to get high chances to win. Here you can count on fair play.
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1429 Uncharted Seas – RTP 98.6%
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Arcader – RTP 96.1%
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Babushkas – RTP 95.8%
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Carnival Queen – RTP 96.1%
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Dragon Horn – RTP 96.1%
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Esqueleto Explosivo – RTP 96%
Wazdan RTP
However, Wazdan shows some decreases in a few slots. For example, in the 15 Coins slot, the RTP is reduced to 94.18%, which is lower than the normal 96.07%.
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12 Coins – RTP 96.13%
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15 Coins – RTP 94.18% (normal 96.07)
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16 Coins – RTP 94.13% (normal 96.10)
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9 Coins Easter – RTP 96.06%
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9 Coins – RTP 96.06%
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9 Lions – RTP 96.59%
Play'n Go RTP
The situation is not the most pleasant in Play'n Go slots. Almost all the tested slots showed reduced RTP values, starting from 94%. This is a significant deviation from the norm, which indicates that the casino is deliberately reducing the chances of winning in these games. Players should be especially careful with these slots, as it will be much more difficult to win here.
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24k Dragon – RTP 94% (normal 96.20)
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Ace Of Spades – RTP 94% (normal 95)
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Agent Of Hearts – RTP 94% (normal 96.25)
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Annihilator – RTP 94% (normal 96.20)
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Beast Of Wealth – RTP 94% (normal 96.17)
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Big Win Cat – RTP 94% (normal 96.15)
Is it possible to win at Surfplay Casino?
About the casino
The casino supports a wide variety of payment methods, including both traditional and cryptocurrency options, catering to a global audience.
Whether you’re a slots fan or a live table enthusiast, Surfplay Casino provides an engaging platform designed to satisfy diverse player preferences.
Site Features
Surfplay Casino’s design is optimized for both desktop and mobile devices, ensuring players can enjoy a smooth gaming experience on any platform. The casino features a comprehensive VIP program, offering multiple reward levels and special bonuses. It also boasts a wide range of payment options, including popular e-wallets, credit cards, and various cryptocurrencies. Regular promotions such as free spins and reload bonuses add value and excitement to every visit.
Bonuses and Promotions
Surfplay Casino attracts players with a range of impressive bonuses, starting with the generous Welcome Bonus Package:
1st Deposit: 100% match up to C$2000 + 100 free spins
2nd Deposit: 50% match up to C$1000 + 75 free spins
3rd Deposit: 100% match up to C$2000
5th Deposit: 50 free spins
Additionally, the casino offers a Weekend Reload Bonus (50% up to C$200) and Daily Cashback of up to 10%, depending on the player's VIP status. There’s also a Tuesday Free Spins promotion, rewarding up to 200 free spins based on your deposit.
VIP Program
Surfplay Casino’s VIP program offers six loyalty tiers, starting from "Wave Rider" and progressing to "Elite Surfer." Each level unlocks additional rewards, including free spins, daily cashback up to 10%, and exclusive bonuses. VIP players enjoy more favorable wagering conditions, making the program a valuable asset for frequent players.
Game Selection
With over 1,700 slots and 295 live casino games, Surfplay Casino offers an impressive selection. Players can explore titles from top software providers like Pragmatic Play, BetSoft, Yggdrasil, and Relax Gaming. The live casino features real-time games such as blackjack, roulette, and baccarat, all hosted by professional dealers for an immersive experience.
Surfplay Screenshots
Payment Methods
Surfplay Casino supports a wide array of payment methods, from traditional bank transfers and credit cards to e-wallets and cryptocurrencies. Popular options include Skrill, Neteller, MuchBetter, Bitcoin, and Ethereum, ensuring flexibility and convenience for global players.
In conclusion, Surfplay Casino falls short in several key areas despite its appealing game selection and modern interface. The strict wagering requirements on bonuses and limited withdrawal options make it difficult for players to fully enjoy their winnings. The Curacao license, while legal, may not provide the highest level of player protection compared to other licensing authorities. Additionally, customer support can be slow to respond, and the overall user experience may feel frustrating for those looking for faster payouts and more reliable service.
- Extensive game selection with over 1,700 slots and 295 live games
- Supports both fiat and cryptocurrency payments
- Generous welcome bonus and ongoing promotions
- Mobile-optimized platform with a dedicated app
- Responsive customer support
- Limited availability for certain countries
- Withdrawal limits of C$15,000 per month
- Higher wagering requirements on some bonuses
FAQ
Yes, Surfplay Casino is licensed by Curacao and follows standard security measures to protect player information and ensure fair play.
Surfplay supports a wide range of payment options, including bank transfers, credit cards, e-wallets like Skrill and Neteller, and cryptocurrencies such as Bitcoin and Ethereum.
Yes, Surfplay Casino offers a dedicated mobile app for both iOS and Android, allowing players to access their favorite games and manage their accounts on the go.
The VIP program consists of six levels, each offering increasing benefits such as free spins, cashback, and exclusive bonuses. Players advance through the levels by earning comp points.
Not the best experience. While the game variety is fantastic, I encountered some bugs in the mobile app, and the wagering on bonuses is too steep.
The promotions are decent, but the VIP program feels a bit slow to progress. Still, I enjoy the daily cashback, which helps when I lose.
Overall, Surfplay is solid, but I hit the withdrawal limit after a big win, which was frustrating. The games are fun though, and I’ll probably stick around.
I love the variety of slots, but customer support wasn't very helpful when I had an issue with my deposit. They took too long to resolve it.
Great selection of games, but the withdrawal process took longer than expected. The bonuses are good, but the wagering requirements are a bit high.