My profile was blocked at nine casino

Hello! I received a win at nine casino and the next day I tried to log in to play again - but my profile was blocked and nothing could be done, not even withdraw money! And the casino balance is 0! Help!

Hello! Thank you for your request. Please provide your login or email to the casino so that we can begin an investigation into Nine casino. Support team Casinos in Canada

Sent! I didn't break any rules. I pressed three buttons in the slots and nothing at all! The next day I just couldn't get in...

Thank you for the information provided. As soon as we receive information from the casino, we will contact you. Please give us some time and we will look into the matter. Support team Casinos in Canada

Certainly! Decide. Because they don't answer me at all.

We contacted representatives of Nine casino and clarified the details of your case. According to them, your account was temporarily suspended due to suspicious activity, which is a standard security procedure. However, after checking your account, no violations were found. In the near future your account will be unblocked, the balance will also be returned. Support team Casinos in Canada

This is some kind of misunderstanding! I've always played fair!

We understand your concerns. Nine casino apologizes for the inconvenience caused and is ready to compensate you not only for the blocked winnings, but also to provide an additional bonus. Details and conditions of the bonus have been sent to your email associated with the game profile. Your account will be unblocked shortly. Support team Casinos in Canada

OK then. I hope this doesn't happen again. Thanks for the help!

We're glad we could help! If you have any more questions or concerns, don't hesitate to reach out. We wish you good luck in the game! Support team Casinos in Canada