I'm just furious! This is impossible!

Hello I'm just furious! This is impossible! I played at CrocoSlots online casino Casino and I had a winnings of $500. I decided to withdraw the money. But what do you think? They blocked my account without any explanation! I tried to contact their support, but they have been ignoring me for a week now! This is just theft! I've read reviews about your service, and many say that you help in such situations. Please help me get my money back!

Hello. We have received your message and are sincerely sorry about your issue. We're here to help. Before continuing, could you provide us with additional information about your CrocoSlots account - login or email associated with your gaming account. Send this data to us in a personal message. Support team Casinos In Canada

Yes, sure! I tried to withdraw money 5 days ago and it was $500. I have screenshots of my balance and attempts to withdraw money. Sent everything in a message.

Thanks for the information provided. We have started checking your problem. Please wait a moment. Support team Casinos In Canada

OK, Im waiting…

Good afternoon, we contacted the casino and found out the reason for blocking your account. It appears that there was a technical error in their system that caused your account to be incorrectly flagged as suspicious. We convinced them to check it and they confirmed the error. Support team Casinos In Canada

This is simply incredible! How many other people are facing the same problem? I wasted so much nerve because of their mistake!

We understand your disappointment and are sorry for any inconvenience this may cause. The casino promises to correct this error and return your funds to you in the next 24 hours. They also offer a bonus on your next deposit as an apology. Support team Casinos In Canada

Thank you very much for your help! I really appreciate it. Without you, I probably would never have gotten my money back.

We were glad to help! If you have more questions or concerns in the future, feel free to contact us. We wish you good luck in the games and more positive moments! Support team Casinos In Canada