I played Cookie Casino and encountered a problem when withdrawing funds.

Hello! I played Cookie Casino and encountered a problem when withdrawing funds. I had 5 successful withdrawals previously, but the last withdrawal request was rejected without explanation. I tried to contact the casino support several times, but without success. I need your help in solving this problem. The amount I tried to withdraw is $150. Thank you!

Hello! Thank you for your request. We have received your complaint and are ready to begin an investigation into your Cookie issue. Casino . We will need your login or email associated with your account. Send them to us in private messages. Support team Casinos In Canada

Okay, I indicated my email and added screenshots of correspondence...

Great. Please wait, we will contact you as soon as we receive a response from the casino. Support team Casinos In Canada

Thank you for your help! I hope this problem is resolved soon.

We are pleased to inform you that after communicating with Cookie Casino your withdrawal request has been approved. The problem was due to a technical error. You can now withdraw funds to your account. If you have any further questions, don't hesitate to contact us. Support team Casinos In Canada

Thank you. I put it to conclusion. Nothing yet. I'll write when the money arrives.

Many thanks for your help! I got my money.

We were glad to help! Support team Casinos In Canada