I played Cookie Casino and encountered a problem when withdrawing funds.

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273
#2053

Hello! I played Cookie Casino and encountered a problem when withdrawing funds. I had 5 successful withdrawals previously, but the last withdrawal request was rejected without explanation. I tried to contact the casino support several times, but without success. I need your help in solving this problem. The amount I tried to withdraw is $150. Thank you!

#2058

Hello! Thank you for your request. We have received your complaint and are ready to begin an investigation into your Cookie issue. Casino . We will need your login or email associated with your account. Send them to us in private messages. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2065

Okay, I indicated my email and added screenshots of correspondence...

#2073

Great. Please wait, we will contact you as soon as we receive a response from the casino. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2078

Thank you for your help! I hope this problem is resolved soon.

#2088

We are pleased to inform you that after communicating with Cookie Casino your withdrawal request has been approved. The problem was due to a technical error. You can now withdraw funds to your account. If you have any further questions, don't hesitate to contact us. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2093

Thank you. I put it to conclusion. Nothing yet. I'll write when the money arrives.

#2097

Many thanks for your help! I got my money.

#2102

We were glad to help! Support team Casinos In Canada

paid 50 USD
our debt 480 USD

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