This is a scam of players! How can I get my money back?

I'm disappointed with my experience with BetAmo! I have been playing regularly at online casinos for several years now and have never encountered such a situation. About a month ago I started playing on BetAmo, attracted by their advertising and bonuses. The first couple of weeks everything was great. But then I ran into horrific technical problems. While playing the Money slot Train ", after I purchased a $100 bonus, the game suddenly froze. After rebooting, I discovered that my bonus was gone and the funds had not been returned to my account. I tried contacting their support, but never received a response. My loss is more than $220 in the last 10 days due to these problems. This is a scam of players! How can I get my money back? I have screenshots of how it froze and I even took a video on my phone...

Hello! We're very sorry to hear about your experience with BetAmo. We understand your concerns and are ready to help. To begin, please clarify: 1. Your login or email address that you used when registering at the casino. 2. Do you have any screenshots or videos of the moment when the error occurred? 3. What is the date and time when you encountered this problem? Send all the information you have to us in private messages so that we can begin an investigation. Casinos in Canada Support Team

My login is LunarMaster. The last time this happened was on September 30, at approximately 11:30 am. I took a screenshot when I bought the bonus, and I also have a screenshot after the game froze and the bonus disappeared. I took a picture of the page on my phone and when I reloaded it, it was clear that I had nothing left on my balance, because I bought a bonus game. Additionally, I have transaction history on my account to back up my claims. I haven't received any error notifications before this. I sent you everything I have in an archived message.

Thanks for the additional information. We will begin an investigation and contact BetAmo to clarify this situation. Casinos In Canada Support Team

Screenshots and evidence have been sent. I hope you can help me in this situation. I have really spent a lot of time and money on this site.

We have received your information and will begin an investigation. Please allow us some time to investigate the issue and contact BetAmo. Casinos In Canada Support Team

Hello! We contacted BetAmo and discussed your situation. Thanks to our experience and your evidence, they admitted a technical error on their side and are ready to compensate you for the lost funds. Your money will be returned to your account within the next 24 hours. Please let us know when this happens. Casinos in Canada Support Team

Thank you very much for your help! I will keep an eye on my account and will let you know as soon as I receive my money back.

I honestly didn’t believe it was possible to fix this, but you managed to do it! Money came! Thank you very much!

Please! We are always ready to help. If you have any additional questions or concerns, don't hesitate to contact us. Casinos In Canada Support Team