I have problems with withdrawal of funds

I can't believe I encountered this problem on Aplay Casino ! I have problems with withdrawal of funds. I have been trying to withdraw my money for a week now, but every time I am refused without a clear reason. It's my money and I want it back!

Hello! We are very sorry that you encountered such a problem. We are ready to help you. Please specify your login or email that you used in Aplay Casino . If you do not want to share this information publicly, please send us a private message. Support team Casinos In Canada

Thanks for the quick response. Sent you.

Thanks for the information provided. We will begin an investigation into your issue and contact Aplay Casino . Please give us some time. Support team Casinos In Canada

Good afternoon. We contacted Aplay Casino and found out that the problem arose due to documents on your account that did not pass verification. The casino is ready to consider your withdrawal request as soon as you provide the necessary documents. If you have any problems or questions, please let us know. Support team Casinos In Canada

I did not know about it. Why couldn't they write anything to me? I will resolve this issue with the casino. Thank you for your help!

Everything worked out, the documents were verified and I received the money! Thank you!

My pleasure! If you have any other problems or questions, don't hesitate to contact us. We are always ready to help. Good luck and enjoy the game! Support team Casinos In Canada