My account was blocked without any warning or explanation

Hello! I encountered a problem at Arcanebet casino. My account was blocked without any warning or explanation. I have invested quite a lot of money and time in your casino and I want to know the reason for the block.

Hello! Let's figure out your problem. Please provide your login or e- mail so that I can check your account information. Support team Casinos In Canada

My login is D onProton . Please check quickly, I'm very worried.

Thanks for the information provided. We contacted Arcanebet casino , your account was temporarily suspended, but the casino did not indicate a specific reason. Give me some time to find out detailed information about the reason for blocking. Support team Casinos In Canada

And it was also clear that it was blocked for no reason! I didn't break anything! Why was my account blocked?

I understand your concern. According to our information, your account has been blocked due to suspicious activity related to multiple login attempts from different IP addresses. This may indicate hacking attempts or the use of VPN/proxy servers, which violates the casino rules. Support team Casinos In Canada

I used a VPN to access the Internet. But I didn't know that this violated the casino rules!

I understand you. However, using VPNs or proxy servers may violate the terms of use of many online casinos, as it may be associated with fraudulent activity. The Arcanebet website has a section with rules that states that the use of such services is prohibited. Support team Casinos In Canada

I really didn't know about it. What should I do now?

Unfortunately, your account will remain blocked due to violation of the rules. We recommend that you always read the terms and conditions of use before you start playing at a casino. However, we do not consider it right to block the player’s deposit, so we are currently deciding whether to return it to you. Support team Casinos In Canada

This is very disappointing... How can I get money from my deposit?

We have come to a joint decision with Arcanebet that your deposit must be returned. In the near future, a letter from the Arcanebet casino will be sent to your email with further instructions on how to proceed and receive your money. Support team Casinos In Canada

Thank you…