My account was closed without any explanation

Good afternoon. I encountered a problem with BlueChip online casino. After successfully winning $3,200, I decided to request a withdrawal. However, immediately after this my account was closed without any explanation. My login is Zero 0. I ask for help in solving this problem.

Hello. We apologize for any inconvenience caused. We will need more information to begin our investigation. Please indicate the date of your last login to your account and the date of your withdrawal request. Support team Casinos In Canada

The last login to the account was September 25 at 14:30. The withdrawal request was made on the same day at 15:00.

Thanks for the information provided. We will begin an investigation and contact BlueChip regarding your issue. Please give us some time. Support team Casinos In Canada

Will wait! Keep us posted!

Hello! Is there any update on my question?

Hello. We have contacted BlueChip and have determined that your account has been closed due to suspected violations of its terms of service. However, after our request and additional verification, they decided to unblock your account. You can withdraw your money after logging into your account . Please check your account and let us know the results. Support team Casinos In Canada

I checked my account, and it is indeed unlocked. The payment was also made. Thank you for your help in resolving this issue.

We're glad we could help! If you have any other problems or questions, don't hesitate to reach out. Good luck in your games! Support team Casinos In Canada