I've encountered a major issue at PriBet

Start date

268
#3253

Hey, guys from Casinos In Canada! I've encountered a major issue at PriBet. I managed to win a decent amount on sports bets – a whopping 5k! I decided to withdraw, but then the fun began. First, the system gave an error, then said verification was needed. Okay, I thought, must be a technical glitch, so I sent them all the docs. But a couple of days later – bam! My account got blown away like it was nothing, blocked without explanation. I reached out to support, but it's silent as space. Looks like they decided to part ways with the easy cash, apparently. My username there is B_KingS7. Maybe you can make them pay up, as I'm at my wit's end.

#3255

Hello! We deeply regret your unpleasant situation with PriBet. To start the investigation and further communication with the casino, please provide additional details: the dates of your withdrawal attempts, the date of the account block, and, if possible, screenshots of your communication with the casino's support and system errors. This will help us interact more effectively with PriBet on your behalf. Casinos In Canada Support Team

paid 50 USD
our debt 480 USD
#3257

Hey, sure, I can share. I tried to withdraw on the 5th of this month, and they blocked me on the 8th. I'm attaching screenshots of the communication and errors. Waited for some time, thought they'd reply, but they're ignoring me. Hope you can figure something out.

#3259

Thank you for providing the data. We have already initiated an investigation into your case and will contact PriBet to clarify the circumstances of your account block and the delay in processing your winnings. Please await further updates from us. Casinos In Canada Support Team

paid 50 USD
our debt 480 USD
#3262

We have received a response from PriBet. Your situation raised certain questions for them regarding the activity on your account related to unusual bets. They requested additional proof of your identity and confirmation of the source of funds to the email linked to your gaming account. Could you provide this information? It will help expedite the process of unblocking and withdrawing funds. Casinos In Canada Support Team

paid 50 USD
our debt 480 USD
#3264

Wow, that's unexpected. Alright, I'll send it to them now. I have everything they might need. Why didn't they tell me this from the start?

#3267

You need to send a photo of your passport or driver's license to confirm your identity, as well as a document confirming the source of funds, such as a bank statement. This is a standard procedure to ensure the security of financial transactions. Let us know once you've sent them. Casinos In Canada Support Team

paid 50 USD
our debt 480 USD
#3268

Okay, I'll send it to them today. Hopefully, this resolves the issue.

#3275

Hey! Sending you copies of the documents I sent to PriBet. I did everything they asked for. Now waiting for them to unblock and pay out.

#3278

Great. We have informed PriBet of your submission of the necessary documents. We'll keep you updated on the situation's progress. Casinos In Canada Support Team

paid 50 USD
our debt 480 USD
#3281

We are pleased to inform you that your account at PriBet has been successfully unblocked, and your winnings have been approved for payout. They apologize for the delay and inconvenience caused by this situation. Please check your account and confirm receipt of the funds. Casinos In Canada Support Team

paid 50 USD
our debt 480 USD
#3285

These are just fantastic news, guys! The money has arrived. Thank you so much for your help; without you, I'd definitely be lost in this bureaucratic maze. You're the best!

#3297

We're always happy to help! If you have any further questions or issues, don't hesitate to reach out. We wish you luck and big winnings in the future! Casinos In Canada Support Team

paid 50 USD
our debt 480 USD
#3472

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#3605

Your situation with PriBet sounds incredibly stressful, but I'm glad to see it resolved positively. It's a good reminder for all of us to keep thorough records of our interactions with online casinos, especially regarding withdrawals and document requests. Thanks for sharing your experience; it's valuable for the community to understand the potential issues and the steps to resolve them.

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