22Bet Casino's Status Update: Placed on Probation

In the vast landscape of online casinos, it's a challenge to trust every operator's intentions. Some falter, while others recognize the folly of deceiving players and opt for a fresh start – enter 22Bet Casino.

A few years back, this operator found itself on warning list due to issues like slow payments, denied winnings, and unresponsive customer support. Recognizing the detrimental impact of these red flags on their reputation, the casino resolved to make amends.

Admittedly, progress was gradual, but let's not dwell on the past. Instead, let's revisit 22Bet Casino's journey from the pit of distrust to their recent strides toward redemption.

Past Transgressions & Reckoning

Back in November 2018, 22Bet Casino landed on the warning list, primarily due to denied winnings stemming from alleged irregular playing patterns. Adding fuel to the fire was the lack of substantial evidence to support such claims, yet player accounts were terminated without concrete proof.

While enforcing country restrictions is reasonable, this Curacao-licensed casino only intervened when withdrawal requests were initiated. One player, in particular, noted the inclusion of England among the listed countries during registration, alongside GBP currency support, which led to their enrollment.

However, despite over 750 bets placed by the player over six weeks, the casino deemed their actions questionable only upon withdrawal. It's a scenario where both parties erred, but the casino's proactive measures to prevent such issues from arising could have averted this predicament, signaling a commitment to responsible gambling.

Even the 22Bet Casino representative on LCB's support forum fell short in resolving such matters, prompting the attachment of a warning label to the casino.

A Renewed Focus

After five years, 22Bet Casino acknowledged the irreversible damage of such practices on their reputation and initiated a turnaround. Recent months have seen significant strides in issue resolution and prompt customer responses.

In recognition of these efforts, casino was removed the warning label and placed 22Bet Casino on probation for three months. It's a step towards redemption, contingent on maintaining a clean record during this period.