Bwin Casino Review: Bonuses, RTP and Complaints
Bwin was founded in 1998 in Vienna. The sports betting giant has always been active in the casino sector, but after the merger with Party Gaming in 2011, it started moving into an even higher gear.
My experience with Bwin Casino was rife with issues, leading to frustration and dissatisfaction.
Right up until I went to withdraw winnings, I really believed Bwin Casino to be a trustworthy website. I wagered roughly £600 and won £1100, therefore I chose to withdraw the money using the same payment method. The money did not transfer, and my account has been frozen. They claim that the money is in my Bwin Casino account, but they've barred me from their website and won't let me access it right now. I've been trying to access my account for the past five days and have sent them numerous emails and engaged in numerous live chat conversations.
I made a deposit, received a bonus, and enjoyed a peaceful afternoon playing the slots. Earned more than £400—pure joy. As I went to draw it out, they completely lost my equilibrium. It seems that if you try to withdraw any money, you "forfeit" any remaining "bonus" sum.
My winnings have not been paid out in full. Part of it went away in fees. But what was worst: I was not allowed to withdraw a considerable part, I was only allowed to use it for further bets And when I wanted to pay out the rest, it was said that the part that could not be paid out would have been lost To get around it, I first had to place this on new bets and only then make the payout. Am very disappointed! Will close my account!
So I can't understand the bad reviews here. The casino has a good range of games, especially in the live casino area. I have been playing at Bwin for several months now and have already requested a higher payout, it was on my account very quickly (requested Friday, on the account on Sunday morning via Trustly)
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The name bwin should be familiar to sports betting fans in particular. The Austrian company has shaped the bookmaking trade in Central Europe over the past decade. But bwin is now much more than that. All areas of gambling can be found on the bwin Internet platform. In addition to the betting offers, there is also an attractive poker arena and an online casino.
The bwin Casino presents itself with a very compact and clear website design. The users are guided to the games with just a few clicks. The navigation guidance is well thought out from A to Z. On the left side of the page there is a small menu in which the games are subdivided into categories.
Bwin Casino Bonus
At Bwin Casino, new players are welcomed with a casino welcome bonus of 100 percent, up to 200 CAD. The bonus amount is granted to every new player after complete registration and qualifying account capitalization. The minimum deposit for the use of the welcome offer was set by the gambling operator at 10 CAD. For the activation of the welcome offer of up to 200 CAD, deposits with the Paysafecard, Skrill or Neteller are not taken into account.
As part of the roll over conditions, the operator prescribes a 35-fold implementation of the bonus and deposit amount and grants its new customers a period of 30 days for this. After the deadline, both the bonus and all winnings made with it expire.
In its general terms and conditions, Bwin points out that playing roulette (red or black, odd or even and the ranges 1-18 and 19-36), single deck blackjack, bonus pairs blackjack, triple card poker, Texas Hold'em Bonus Poker, Final Score World Cup and Tens or Better do not contribute to wagering requirements.
Compared to the pure casino providers, bwin had to give way in the test. With around 200 games in their portfolio, the Austrians are well behind the best internet casinos. On the other hand, the bwin Casino has a special charm. The online provider works with the Scandinavian software manufacturer Gtech (formerly Boss Media), among others. The games from the programming company can be found in relatively few online casinos. Anyone who wants to experience a casino offer that is beyond the familiar monotony should feel right at home at bwin Casino. In addition, bwin has entered into a number of new software partnerships in the past few months - with Net Entertainment, among others.
In the first place, of course, the slot machines must be mentioned. The range of slot machines on offer ranges from classic retro slots to some newer multiline machines. If you want to get the highest winnings, you should challenge your luck at the progressive jackpots. The bwin Casino currently has 21 games with increasing chances of winning on the screen. The most famous titles at this point include Melon Deluxe, Oktoberfest, Space Venture, Fire Drake II or Atlantis.
According to our experience in the instant area, the online casino table games section is rather subterranean. The selection of games is very small. Roulette and blackjack can of course be played. The video poker machines are also weak. With Tens or Better and Joker Poker, the end of the flagpole has already been reached.
Bwin Live Casino Games
The Bwin Live Casino has an extraordinary range of games, which consists of a large variety of different table games. In total, there are over 60 different tables available to players in the Bwin Live Casino area. In detail, the different game variants are the classics roulette, blackjack, baccarat or poker. However, Three Card Poker, Carribean Stud, Casino Hold'em or Ultimate Texas Hold'em are also offered in the portfolio. Bwin also provides its entire desktop offering for mobile gamers. Special apps for Android and iOS are available for this. The modern responsive application can also be used.
Customer support at Bwin Casino
If you have any questions or problems at Bwin Casino, it is advisable to visit the FAQ section. Here the most common questions are explained clearly and clearly. Customers who are looking for personal contact with a Bwin employee can contact them by telephone hotline or by email.
Anyone who opts for the telephone hotline must expect additional costs, because this operator does not offer a free telephone hotline. The employees of the telephone hotline can be reached from Monday to Friday from 10:00 a.m. to 10:00 p.m. and on Saturdays and Sundays from 12:00 p.m. to 10:00 p.m. Outside of business hours, Bwin customers have to use email support.
Deposits and withdrawals in the Bwin Casino
Bwin Casino is one of the few gambling operators in the international industry that offers PayPal as a payment method. The American e-wallet payment service provider is not only one of the most popular deposit and withdrawal methods on the Internet, it is also an important quality feature in the gaming market. A deposit with PayPal is immediate and secure in real time, so that players can place their bets immediately. Alternatively, the Bwin Casino provides the e-wallet methods Skrill and Neteller for casino deposits and withdrawals. For those players who only want to deposit a small amount of money and remain anonymous, Bwin offers the prepaid Paysafecard method. The payment methods VISA and MasterCard are also accepted for deposits or withdrawals at Bwin Casino.
Bwin deposits with the direct booking systems GiroPay and Sofortüberweisung are usually also available to players immediately. The bank transfer is of course not missing in the payment portfolio of the gambling operator. Those who opt for this payment method must, however, expect a transfer time of a few working days.
Bwin Casino Screenshots
Before we go into the details of the bwin casino app, we would like to briefly explain how you can get the casino app from the Austrian company on your mobile device as quickly as possible.
There are differences depending on which smartphone or tablet you are using.
So that you have all the details about the bwin Casino app for iPhone and the bwin Casino app for Android, here are short instructions for downloading the two versions.
bwin Poker App
For poker fans, the bwin Poker app offers numerous tournaments and fast SnG games, which are particularly suitable for in between. This means that players do not have to wait long for the next round, but can also take part in a round of poker quickly and easily while on the go. We'll reveal more about the bwin Poker app and our experiences below.
Here you will find table games, slots, interactive games, video poker and jackpot machines. With bwin mobile casino, the next round of exciting gaming is just a tap away. ElectraWorks Limited, the provider of the service, holds the sports betting and casino licenses issued in Gibraltar and is under permanent official supervision by the Government of Gibraltar. In addition, ElectraWorks Limited also owns an annually renewed license to operate an online casino. Based on this license, casino games, lottery games, as well as poker games are played. As we know this license is not Europeans and thus is not really secure.
- Software mainly from Gtech
- Slot machines of all classes
- Above-average live casino offer
- Support by phone, chat and email
- Table and card games hardly present
- Few video poker machines
- Bonus conditions very confusing
100 % up to 200 CAD
Bwin Casino Casino
1x2 Gaming, Ainsworth, Bally, EGT, Elk Studios, Evolution Gaming, Habanero, Inspired Gaming, Lightning Box Games, Microgaming, NetEnt, Pragmatic Play, Quickfire, Red Tiger Gaming, Thunderkick, Push Gaming, Yggdrasil Gaming, Playtech
Android, iPad, iPhone, Windows, Mac
Chat, E-mail, Tel
BRL, DKK, EUR, GBP, NOK, USD, HUF
Yes. Registration does not entail any costs or obligations.
If you have any difficulties registering at bwin, you can contact customer support directly. Bwin employees can be contacted via live chat, email and a landline number.
No. Online gambling is only permitted from the age of 18.
If you are not convinced or if you simply haven't had any experience with the bwin online casino, you can of course test a large part of the range of games for free in the bwin app.
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